---
description: Learn how Biscom Digital Fax can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Biscom Digital Fax.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Biscom Digital Fax Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Biscom Digital Fax](/software/2058015/faxcom)

# Biscom Digital Fax

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> Biscom Cloud Fax is a cloud-based fax solution that allows users to send and receive faxes from anywhere on any device. It also offers an easy-to-use mobile app and a comprehensive web services API.
> 
> Verdict: Rated **4.6/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 49 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Biscom
- **Location**: Westford, US
- **Founded**: 1986

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact Biscom for pricing details
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audit Trail
- Automated Routing
- Data Mapping
- Delivery Tracking
- Electronic Faxes
- Email to Fax
- Fax Management
- Fax to Email
- File Management
- File Transfer
- FoIP
- HIPAA Compliant
- Metadata Management
- Multiple User Accounts

## Integrations (2 total)

- Gmail
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Data Extraction Software](https://www.getapp.co.uk/directory/1157/data-extraction/software)
- [Fax Server Software](https://www.getapp.co.uk/directory/288/fax-server/software)

## Alternatives

1. [eFax](https://www.getapp.co.uk/software/90810/efax) — 4.0/5 (70 reviews)
2. [Documo](https://www.getapp.co.uk/software/129455/mfax) — 4.8/5 (86 reviews)
3. [eGoldFax](https://www.getapp.co.uk/software/2037539/egoldfax) — 5.0/5 (39 reviews)
4. [OpenText Fax](https://www.getapp.co.uk/software/2065611/opentext-rightfax-fax-server) — 5.0/5 (2 reviews)
5. [FaxLogic](https://www.getapp.co.uk/software/114819/faxlogic) — 5.0/5 (51 reviews)

## Reviews

### "Better Error Logs, include customization" — 4.0/5

> **Kim** | *19 November 2019* | Higher Education | Recommendation rating: 7.0/10
> 
> **Pros**: Really I need to put something I like\!  I like that the interface looks like it is from 1970.
> 
> **Cons**: Not able to customize the emails with more information to determine if we need to take action.  We receive daily emails about reaching max number of messages in queue but we don't know which queue or if the queue really has a problem.

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### "SickKids Review" — 5.0/5

> **Sylvie** | *26 November 2019* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Ease to install and upgrade.
Overall easy to use and administrate
> 
> **Cons**: Would like to see some additional functionalities around rules based routing 
Enhanced Epic integration... having issues with dpt field
> 
> Auto faxing from Epic as well as Digital Fax solution for sickkids. Biscom has great staff who are always available. My experience with support and Professional services has always been excellent.

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### "Faxcom" — 4.0/5

> **Zachary** | *11 August 2023* | Telecommunications | Recommendation rating: 6.0/10
> 
> **Pros**: Faxcom seems to just work most of the time.
> 
> **Cons**: When there is a issue support almost always thinks its outside of the software, and is a issue with the receiving side.
> 
> Overall I have a good impression of FAXCOM.

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### "OFFICE MUST HAVE" — 5.0/5

> **Mary** | *2 December 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: compatibility, and ease of install/ maintenance
> 
> **Cons**: The address book is hard to use within the workflow
> 
> doing away with the paper trail\!\!\!
documentation is much easier and concise.

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### "review" — 5.0/5

> **Susan** | *25 November 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It feels like a 'turn key' operation. It just works. And it provides the ability to look at the activity real time on fax server. Appreciate the reports as well in Job tracker
> 
> **Cons**: The job tracker interface is a bit 'old' feeling
> 
> Before use of Faxcom, our referral service center was constantly getting feedback they were missing faxes, this has all gone away.
Very good user experience

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2058015/faxcom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/faxcom/> |
| en-AE | <https://www.getapp.ae/software/2058015/faxcom> |
| en-AU | <https://www.getapp.com.au/software/2058015/faxcom> |
| en-CA | <https://www.getapp.ca/software/2058015/faxcom> |
| en-GB | <https://www.getapp.co.uk/software/2058015/faxcom> |
| en-IE | <https://www.getapp.ie/software/2058015/faxcom> |
| en-NZ | <https://www.getapp.co.nz/software/2058015/faxcom> |
| en-SG | <https://www.getapp.sg/software/2058015/faxcom> |
| en-ZA | <https://www.getapp.za.com/software/2058015/faxcom> |
| fr | <https://www.getapp.fr/software/2058015/faxcom> |
| fr-BE | <https://fr.getapp.be/software/2058015/faxcom> |
| fr-CA | <https://fr.getapp.ca/software/2058015/faxcom> |

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