Hailey HR

Easy to use, nice looking and quick to make the improvements we suggest

Still a new system but the flexibility and customer service completely way that up. They are completely honest with what they offer right now and are informative about improvements and developments on the way

I like that Hailey is easy to use and has great customer success service! I also like their holistic approach to HR - that they want the product to support the whole employee life cycle.

As Hailey is a startup, and a product that is being developed all the time, and as I use the product in Finnish, sometimes its translations are not correct - which gives an unprofessional impression.

I find Haley easy to use. It employs a standard layout and offers extensive customization options. I appreciate the capability to add numerous users with various levels of access to the system. They are receptive to changes, which I like, although it seems they might sometimes take on more than they can handle, potentially affecting consistency. I find it user-friendly and appreciate the robust features for creation. There are many components to explore and develop.

Hailey lacks a strong talent review process and visualization of such a process. Meaning a Talent review based on theoretical framework to track talent progression over the years. I think you can ad a lo and solutions exist but they don't seem fully thought-out from a users prespective. As the 360 or employee survey the system can not handle all needed admin ones started and utput is only CVS.

I lack multimedia content like pictures and videos and offer more granular permissions, like letting a CFO view aggregated data. Automatic data delivery without manual extraction would be beneficial. Integrations payroll systems are there but not working as you would like as end user.

I like how easy it is to navigate on the platform, it is very user-friendly. I like the fact that Hailey starts small and builds upon the features with the customer's opinions and needs in mind. That way, Hailey will become a platform that is very customer-centric with features really fitting the customer's needs.

The backside of releasing new features quickly, is that they in the beginning doesn't meet all needs. A few concrete examples:
- Surveys. We use Hailey HR for pulse surveys. It allows us to send a questionnaire every month, using the same questions, and thereby get a pulse of the organization. However, it is not automated at all, meaning we have to manually release the pulse survey every month as well as manually remind people that has not responded. Also, even if we use the same questions every time, Hailey doesn't give you an overview of all answers collected throughout the year, instead you have to go into each survey to see the answers for that month in particular. We solve this by uploading the answers on a Notion page, where we gather all responses throughout the year, to get a better understanding how the responses differ from month to month.

Other example: The recruitment feature they just released. It is a great feature, great UX/UI, and I have zero doubts that it will become a super valuable feature. However, there's a lot of necessary features missing, such as creating a career page, being able to communicate with the candidates in the platform, things that for instance Teamtailor and Jobylon offers today.

But, as mentioned above, starting small and building upon what is needed from the customers, is a great way of building an awesome platform, and I have no doubts that Hailey's way of doing it is the way to go.

The biggest value we found in the system is that it serves as a one-stop destination for employment information, salary tracking, working hours, leave requests, and more with a user-friendly nature that enhances the overall experience for both employees and management. The ability to conduct feedback sessions and one-on-one meetings through the system is invaluable for continuous employee development and engagement.

To follow and track everyone's holiday requests, and working hours providing clear visibility and planning capabilities for the management.
It was an additional plus for us that the system allows us to manage all work-related documentation such as contracts, certifications, driving licenses, hygiene passports, etc. in one place.

Nothing to highlight as negative, really well thought platform