---
description: Learn how Eldermark can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Eldermark.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Eldermark Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Nursing Home Software](/directory/1413/nursing-home/software) > [Eldermark](/software/2058139/service-minder)

# Eldermark

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> Eldermark’s comprehensive software is built for the business of senior living. By layering actionable analytics across one centralized software suite, you can increase revenue, enhance care, simplify work, and create more meaningful resident outcomes.
> 
> Verdict: Rated **4.6/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Eldermark

Generate an additional $1,263 in revenue per resident each month

Save 56 hours of admin time every month

Increase move-in rates by 20%

Receive 95% of all resident payments in a single batch

Spend over 85% of your time providing revenue-generating services

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 37 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Eldermark Software
- **Founded**: 1991

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing Details**: dependent upon the software modules implemented
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Attendance Tracking
- Audience Targeting
- Audit Trail
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Client Management

## Integrations (9 total)

- ActiveDEMAND
- Caretime
- EasyShifts
- Espresso
- GroveMenus
- Notify
- OnShift
- ServiceTrac
- eMenuCHOICE

## Support Options

- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Nursing Home Software](https://www.getapp.co.uk/directory/1413/nursing-home/software)

## Related Categories

- [Nursing Home Software](https://www.getapp.co.uk/directory/1413/nursing-home/software)
- [Patient Engagement Software](https://www.getapp.co.uk/directory/1359/patient-engagement/software)
- [Medical Billing Software](https://www.getapp.co.uk/directory/64/medical-billing/software)
- [Family Practice Electronic Medical Records Software](https://www.getapp.co.uk/directory/3131/family-practice-electronic-medical-records-emr/software)
- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)

## Alternatives

1. [ECP](https://www.getapp.co.uk/software/131351/ecp) — 4.6/5 (176 reviews)
2. [PointClickCare EHR for Senior Living](https://www.getapp.co.uk/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [StoriiCare](https://www.getapp.co.uk/software/138539/storiicare) — 4.8/5 (50 reviews)
4. [Therap](https://www.getapp.co.uk/software/2080152/therap) — 4.7/5 (107 reviews)
5. [Yardi Senior Living Suite](https://www.getapp.co.uk/software/2057639/yardi-senior-living-suite) — 4.3/5 (18 reviews)

## Reviews

### "Home Health Office Manager" — 5.0/5

> **Ronda** | *11 September 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The the sorting it can do and different communities
> 
> **Cons**: it locks up alot when aides switch back and forth throughout a day so I have to ask to have it unlocked.
> 
> Overall I would say good.  I just learned it and still learning everything it can do.

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### "The Best EHR/Billing I've seen" — 5.0/5

> **Austin** | *2 December 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitive, scalable, and accessible for all users
> 
> **Cons**: Remote application can be wonky sometimes, slow to connect
> 
> I enjoy working with them, and the customer service has always been excellent

-----

### "From a person who uses it everyday" — 2.0/5

> **Christopher** | *22 February 2018* | Commercial Real Estate | Recommendation rating: 4.0/10
> 
> **Pros**: Functionality in simplicity. A decent gui meaning everything that is... accessible in thee app is easily acessable.
> 
> **Cons**: It is not user friendly.Not customizable. It would be nice to resize it so you can fit more residents on the screen so you don't have to scroll if you don't want to. Time is important when passing medications. You dont have thee option look at an actual mar when you need to be able to relate  information on a client medication schedule when they want to know. You only get to see what medication are due in a current time period and once a med is passed you can't go back and see what you gave it could be dangerous if a mistake was made. You can't search a total database of residents or clientele on those whom have meds due. This is very frustrating for a number of reasons you may need that info. It needs an offline mar in case networks are down.
> 
> It is a solid app but it needs more usability and needs to be more user friendly.

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### "Highly Recommend Complete Solution for Senior Living Providers" — 5.0/5

> **Karilee** | *2 December 2021* | Executive Office | Recommendation rating: 10.0/10
> 
> **Pros**: I love that there are modules to cover most areas of operations and that they are all integrated. Data is made useful through widgets on their dashboard website. Training \& customer service is the best I have ever experienced.
> 
> **Cons**: The billing midwife is difficult to learn.
> 
> Exceptional - highly recommend

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### "Eldermark survey" — 5.0/5

> **Amanda** | *23 November 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to learn and train staff at facility
> 
> **Cons**: Cost. Not web based. Only server based. Difficult to access remotely

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2058139/service-minder)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/service-minder/> |
| en-AE | <https://www.getapp.ae/software/2058139/service-minder> |
| en-AU | <https://www.getapp.com.au/software/2058139/service-minder> |
| en-CA | <https://www.getapp.ca/software/2058139/service-minder> |
| en-GB | <https://www.getapp.co.uk/software/2058139/service-minder> |
| en-IE | <https://www.getapp.ie/software/2058139/service-minder> |
| en-NZ | <https://www.getapp.co.nz/software/2058139/service-minder> |
| en-SG | <https://www.getapp.sg/software/2058139/service-minder> |
| en-ZA | <https://www.getapp.za.com/software/2058139/service-minder> |

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