Landport
About Landport
Landport is a facility and work order management system that helps building owners and maintenance managers handle on-demand service requests and preventive maintenance across multiple properties via a unified portal.
Landport enables service vendors and staff to access information about work orders, which helps them track and manage the maintenance of buildings, facilities, equipment, and services. Supervisors can also manage inspections and work schedules, create event notifications using a calendar, schedule targeted email communications for specific groups of employees or users, and identify areas for improvements based on trends in response times, workloads, costs, or other factors.
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Review Source
Overall rating
- Ease of Use
- Customer Support
We have been working with Landport for over 5 years and have found the program easy to use!
Reviewed on 08/03/2016
Landport has been a great way to keep track of all our maintenance needs. With over 400 staff and...
Landport has been a great way to keep track of all our maintenance needs. With over 400 staff and 4 buildings it keeps all of our Facilities requests in one location. we also use it to track our preventative maintenance items. Support has always been quick to help if there is an issue and proactively touch base with us from time to time. The only con about the platform is that it is not single source log on so we need to develop a user name and unique password for employees.
Response from Landport Systems
Thanks, Geoff!
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Overall rating
- Ease of Use
- Customer Support
Landport dispatch services
Reviewed on 21/10/2009
The Landport system has been an excellant tool and is well received by our engineers, property...
The Landport system has been an excellant tool and is well received by our engineers, property managers, owners, customers and clients.
Pros
We have worked with Landport support services for the past few years and have fully enjoyed the continued developement and support they provide. We primarly use the Landport system to provide an on line request for services to our customers. They are provided direct access to our facilities department via the internet to request services which is then automatically dispatched to the assigned building engineer with a copy also sent to the assigned property manager. The customer is always able to monitor the development of their request along with managment tracking.
As part of our long term relationship we worked closely with Landoport on developing a system that provides additional customer support and accountability. It was suggested that in the event the engineer was not able to respond within an pre established time frame the request for service would then be automatically rerouted to the next available engineer to ensure our customer's request was being reviewed.
Cons
I wish I had more time to explore all the opertunities that Landport has to offer. I'm sure there is lots more to learn.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Tenant Ambassador
Reviewed on 12/09/2012
I would recommend the Landport Work Order System for large, multi-property companies who receive...
I would recommend the Landport Work Order System for large, multi-property companies who receive many tenant work requests each day. Landport allows quick response time while providing necessary detail and documentation. Tenant ability to access and submit work orders is a definite plus!
Pros
* Easy to enter and assign work orders
* Easy to monitor progress including email updates on who accepts each work order and job status
* Allows tenants ability to enter work orders and be involved in the process
* Provides detailed reporting of requests
* Quickens response time allowing us to address tenant issues with a greater sense of urgency!
* The Landport customer service team is only an email or phone call away and always very helpful!
Cons
* Can be confusing to close out work orders and they will accumulate on home screen
* Must update "preferred vendors" list regularly
* Inability to assign work orders outside of preferred list
* Work order invoicing can be confusing
* Our team had difficulty accessing landport from their blackberrys/mobile devices
* Managers need to regularly review open work orders and either close out or reassign
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Landport is a Great Reporting System
Reviewed on 29/01/2019
Landport is easy to use and track tickets.
Landport is easy to use and track tickets.
Pros
The Landport dashboard is very easy to use.
Cons
I have no complaints about the Landport system.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Support!
Reviewed on 30/01/2019
Pros
Easy to use, up to date reports and outstanding customer support!
Cons
Nothing to report as far as issues we've encountered!
Landport FAQs
Below are some frequently asked questions for Landport.Q. What type of pricing plans does Landport offer?
Landport offers the following pricing plans:
- Starting from: US$45.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Landport?
Landport has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Landport support?
Landport supports the following languages:
English
Q. Does Landport support mobile devices?
Landport supports the following devices:
Q. What other apps does Landport integrate with?
We do not have any information about what integrations Landport has
Q. What level of support does Landport offer?
Landport offers the following support options:
Email/Help Desk, Phone Support, Chat
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