ZoomInfo Operations

ZoomInfo Operations

4.3 (103)
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About ZoomInfo Operations

ZoomInfo OperationsOS gives your team access to the best engagement-ready B2B data and intelligence, paired with data quality automation and orchestration tools.


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ZoomInfo Operations Software - Transform gives users the ability to standardize record fields to keep data easy to navigate and search.
ZoomInfo Operations Software - Connect one or more data vendors to RingLead to utilize in enrichment packages and tasks. Perform bulk enrichment of records from one or more configured data vendors.
ZoomInfo Operations Software - Facilitate faster and more accurate engagement by assigning records to the right owner for sales or marketing motions.
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ZoomInfo Operations Software - Transform gives users the ability to standardize record fields to keep data easy to navigate and search.
ZoomInfo Operations Software - Connect one or more data vendors to RingLead to utilize in enrichment packages and tasks. Perform bulk enrichment of records from one or more configured data vendors.
ZoomInfo Operations Software - Facilitate faster and more accurate engagement by assigning records to the right owner for sales or marketing motions.

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Features

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.3 /5
(103)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
4.4/5

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Showing 5 reviews of 103
Jackie
Overall rating
  • Industry: Market Research
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RingLead - Application

Reviewed on 03/08/2020

We onboarded RingLead as a tool to help with the business cards that we got from conferences, but...

We onboarded RingLead as a tool to help with the business cards that we got from conferences, but now it is a huge part of our Lead routing and management process.

I've also been very very happy with the support we've gotten. Our rep, [SENSITIVE CONTENT HIDDEN], always responds to us right away and sets up calls with more technical people if we need it. My team is able to resolve questions in less than a day - that is so critical to tight project deadlines we typically have. I'm the manager of all of the systems/platforms we have, and RingLead's support is some of the best we get and I have high standards! :)

The support we get is definitely a key factor in why we would want to keep RingLead over another platform that does the same thing.

Pros

One thing in particular, for the webform submissions, it is awesome to see what errors come up and all the detail that is provided. It makes me really confident in using Ringlead as a tool since we can easily trouble shoot and have a ton of visibility into the data flowing/not flowing through our forms.

The interface makes it really easy for people who are not technical to set it up. DMS is so much better than the other interface you had - change is hard to manage, but the newer platform is great!

Cons

I'm not a direct end user, but from what I have seen & heard from my team, the interface is really intuitive, so there isn't much to complain about.

Istvan
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gain control of your data

Reviewed on 03/08/2020

My experience has been a very pleasant surprise. Keeping our org's data clean, I've been using...

My experience has been a very pleasant surprise. Keeping our org's data clean, I've been using Ringlead extensively for record deduping, lead to account matching, sales territory assignment, deleting redundant activity records and a whole lot of other tasks.

Pros

Lots of features, seems like they've though about a lot of scenarios. I often find myself wanting to do something, I reach out to our contacts at Ringlead and they offer to walk me through the setup in a call.

We're working with some Salesforce consultants and even they are surprised sometimes by the amount of flexibility Ringlead offers since they're used to doing everything by themselves.

It is great when I feel in control of the data and with Ringlead I absolutely do!

Cons

The tool is great but there are some things that would make my life easier:
- Number one feature that's missing is a simple list import via the batch API without doing any transformations/lookups on the data. The current import feature makes too many calls to the API so we cannot use it and have to pay for a very expensive alternative tool.
- Documentation could be improved a bit. I often need to talk with actual people to find answers.
- Please let me edit the time zone of the scheduling interface, none of our departments are located in the EDT timezone but the UI doesn't let me change it. Even better, corresponding times in different timezones I specify would be very helpful, especially since there's a 9 hour difference between our HQ and where I work.
- I'm having trouble understanding/remembering which tasks use the batch and which the SOAP API of SFDC. This could be shown in a prominent space in the UI or it would be great if Ringlead could estimate number of API calls used by executing a job.
- Failures to handle records could be displayed more prominently after a job runs and also why they failed.
- Please include the ability to filter records using a list upload.

Response from ZoomInfo

Amazing feedback Istvan! We will put your suggestions into the product queue and get you an update shortly. Your feedback is amazing!

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

It does what we intended it to do

Reviewed on 27/08/2018

Pros

We use the software through an integration in Salesforce and it lets us know if we are creating duplicate entries

Cons

I don't really know what else they offer. I have had sales people contact me in the past, but I don't really understand the value.

Jim
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you're in sales and hate data entry get Capture right away!

Reviewed on 17/06/2020

Capture makes entering new accounts, clients, and leads very quick and painless. The SalesForce...

Capture makes entering new accounts, clients, and leads very quick and painless. The SalesForce process of setting up a new account and then adding a new contact used to take me 15-20 minutes. Now I can do it in 3-5 minutes... with no data errors! For a salesperson, this is a must-have program.

Pros

When our company started using SalesForce I quickly realized that to get the most out of it I would need to up my data entry game. I tried every program I could find that would automate getting new contacts and leads into SalesForce. Capture was the best back then and has remained the best since.

Cons

The only real con is the pricing. When they changed their pricing (a HUGE increase) I immediately went out to find a cheaper alternative. I spent about a week checking out the competition. In the end, I came back to Capture because there is no substitute.

Scott
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Saves me several hours each week

Reviewed on 06/08/2020

One of the first recommendations I make when working on a new Salesforce org is implementing a...

One of the first recommendations I make when working on a new Salesforce org is implementing a solution for data hygiene. For the past 5+ years recommendation is usually RingLead. Their pricing is inline with what they offer and their tool is customizable enough to fit most use cases.

Pros

1. Advanced matching criteria beyond any other solution I have used or evaluated.
2. Automated data hygiene tasks that you can trust.
3. Excellent communication from customer support.

Cons

The support docs are not very helpful for new users. Much of the language used assumes that you already know their product inside and out. As an experienced user I can find what I need in them, but new users are often confused and will likely need to contact support for help.

Showing 5 reviews of 103 Read all reviews

ZoomInfo Operations FAQs

Below are some frequently asked questions for ZoomInfo Operations.

ZoomInfo Operations offers the following pricing plans:

  • Free Trial: Available

ZoomInfo Operations has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

ZoomInfo Operations supports the following languages:

English

ZoomInfo Operations supports the following devices:

ZoomInfo Operations integrates with the following applications:

HubSpot CRM, Microsoft 365, Oracle Eloqua Marketing Automation, Snowflake

ZoomInfo Operations offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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