About ZoomInfo OperationsOS
ZoomInfo OperationsOS gives your team access to the best engagement-ready B2B data and intelligence, paired with data quality automation and orchestration tools.
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Everstring helps you search for and sell to qualified prospects.
Reviewed on 15/03/2018
I am able to sell to the most qualified prospects, not wasting my time on organizations with no use...
I am able to sell to the most qualified prospects, not wasting my time on organizations with no use case, or ones I don't have the leg-up of referencing similar current clients.
Pros
The search engine easily allows me to search for companies I have sold to previously or had great success with, and then find similar organizations to. This gives me the advantage to referencing their competition, and telling a story as to why this my technology is valuable and impactful in their space.
Cons
This tool can be a little confusing to learn how to use, largely because there are so many ways it can be used. The training put on my the Everstring is very helpful, though.
Nevertheless, there will be a bit of a learning curve with this software, but if you want to engage in account-based selling, this is a phenomenal tool.
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gain control of your data
Reviewed on 03/08/2020
My experience has been a very pleasant surprise. Keeping our org's data clean, I've been using...
My experience has been a very pleasant surprise. Keeping our org's data clean, I've been using Ringlead extensively for record deduping, lead to account matching, sales territory assignment, deleting redundant activity records and a whole lot of other tasks.
Pros
Lots of features, seems like they've though about a lot of scenarios. I often find myself wanting to do something, I reach out to our contacts at Ringlead and they offer to walk me through the setup in a call.
We're working with some Salesforce consultants and even they are surprised sometimes by the amount of flexibility Ringlead offers since they're used to doing everything by themselves.
It is great when I feel in control of the data and with Ringlead I absolutely do!
Cons
The tool is great but there are some things that would make my life easier:
- Number one feature that's missing is a simple list import via the batch API without doing any transformations/lookups on the data. The current import feature makes too many calls to the API so we cannot use it and have to pay for a very expensive alternative tool.
- Documentation could be improved a bit. I often need to talk with actual people to find answers.
- Please let me edit the time zone of the scheduling interface, none of our departments are located in the EDT timezone but the UI doesn't let me change it. Even better, corresponding times in different timezones I specify would be very helpful, especially since there's a 9 hour difference between our HQ and where I work.
- I'm having trouble understanding/remembering which tasks use the batch and which the SOAP API of SFDC. This could be shown in a prominent space in the UI or it would be great if Ringlead could estimate number of API calls used by executing a job.
- Failures to handle records could be displayed more prominently after a job runs and also why they failed.
- Please include the ability to filter records using a list upload.
Response from ZoomInfo
Amazing feedback Istvan! We will put your suggestions into the product queue and get you an update shortly. Your feedback is amazing!
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It does what we intended it to do
Reviewed on 27/08/2018
Pros
We use the software through an integration in Salesforce and it lets us know if we are creating duplicate entries
Cons
I don't really know what else they offer. I have had sales people contact me in the past, but I don't really understand the value.
- Industry: Market Research
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RingLead - Application
Reviewed on 03/08/2020
We onboarded RingLead as a tool to help with the business cards that we got from conferences, but...
We onboarded RingLead as a tool to help with the business cards that we got from conferences, but now it is a huge part of our Lead routing and management process.
I've also been very very happy with the support we've gotten. Our rep, [SENSITIVE CONTENT HIDDEN], always responds to us right away and sets up calls with more technical people if we need it. My team is able to resolve questions in less than a day - that is so critical to tight project deadlines we typically have. I'm the manager of all of the systems/platforms we have, and RingLead's support is some of the best we get and I have high standards! :)
The support we get is definitely a key factor in why we would want to keep RingLead over another platform that does the same thing.
Pros
One thing in particular, for the webform submissions, it is awesome to see what errors come up and all the detail that is provided. It makes me really confident in using Ringlead as a tool since we can easily trouble shoot and have a ton of visibility into the data flowing/not flowing through our forms.
The interface makes it really easy for people who are not technical to set it up. DMS is so much better than the other interface you had - change is hard to manage, but the newer platform is great!
Cons
I'm not a direct end user, but from what I have seen & heard from my team, the interface is really intuitive, so there isn't much to complain about.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ringlead with Salesforce & Marketo
Reviewed on 03/08/2020
Our experience with Ringlead has been very well over the years their support and customer success...
Our experience with Ringlead has been very well over the years their support and customer success team are very helpful and engaged.
Pros
Ringlead gives you the ability to create very robust deduplication rules that can be front facing as well as run in the background. You can also setup multiple rules which as a global company is helpful as these rules may differ by region. Lastly how you can choose a master is also very robust and gives you multiple levels of options on how to choose the Master record.
Cons
I wish they would focus more on things they do really well and leave some of the light weight stuff (Mass update, Mass delete etc.) which most of these systems they integrate with offer for free. I wish they would focus on enrichment of records front facing and email validation (personal opionons)
Response from ZoomInfo
Hello, Chris. Thanks a ton for the good review. I saw that you mentioned you wished we would focus on enrichment and email validation. You don't have those features licensed but they are in the platform. I would like to offer you a free extended trial if you are open to it. Please reach out to me at [email protected] if you are interested. Thanks again!
ZoomInfo OperationsOS FAQs
Below are some frequently asked questions for ZoomInfo OperationsOS.Q. What type of pricing plans does ZoomInfo OperationsOS offer?
ZoomInfo OperationsOS offers the following pricing plans:
- Free Trial: Available
Q. Who are the typical users of ZoomInfo OperationsOS?
ZoomInfo OperationsOS has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ZoomInfo OperationsOS support?
ZoomInfo OperationsOS supports the following languages:
English
Q. Does ZoomInfo OperationsOS support mobile devices?
ZoomInfo OperationsOS supports the following devices:
Q. What other apps does ZoomInfo OperationsOS integrate with?
ZoomInfo OperationsOS integrates with the following applications:
HubSpot CRM, Microsoft 365, Oracle Eloqua Marketing Automation, Snowflake
Q. What level of support does ZoomInfo OperationsOS offer?
ZoomInfo OperationsOS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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