About Mercury

Mercury's CRM software and expertise helps you leverage the incredible strengths of the Microsoft Power Platform and LinkedIn to make more placements and grow your business. You gain from keeping data in one place and adopting technology that enhances collaboration, strengthens and automates processes, and delivers helpful business insights - with limitless scalability and access from anywhere.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Mercury

- Mercury is a team of experts, endorsed by Enterprise clients
- Leverages the Microsoft platform, which brings you the latest innovative technology, with all your data held in one secure place.
- Integration with LinkedIn
- Mercury provides limitless scalability.
- Advanced automation of processes and client/candidate interactions.

Devices

Business size

S M L

Markets

United Arab Emirates, Australia, Belgium, Germany, United Kingdom, Hong Kong SAR China, Netherlands, New Zealand, Singapore, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Mercury Software - Mercury’s reporting and dashboard capabilities are integrated with Dynamics 365, allowing you to leverage Microsoft Power BI while also providing access and visibility to all data captured across numerous business apps.
Mercury Software - See all your correspondence with contacts, Emails (including files), phone conversations, appointments, notes, and even LinkedIn InMail communications - all neatly presented in one place
Mercury Software - use Microsoft Teams WITHIN your Mercury CRM. Collaborate with your team at a click of a button, and all linked communications are synced to the relevant CRM record!
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Mercury video
Mercury Software - Mercury’s reporting and dashboard capabilities are integrated with Dynamics 365, allowing you to leverage Microsoft Power BI while also providing access and visibility to all data captured across numerous business apps.
Mercury Software - See all your correspondence with contacts, Emails (including files), phone conversations, appointments, notes, and even LinkedIn InMail communications - all neatly presented in one place
Mercury Software - use Microsoft Teams WITHIN your Mercury CRM. Collaborate with your team at a click of a button, and all linked communications are synced to the relevant CRM record!

Features

Total features of Mercury: 109

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Assessment Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Cataloguing/Categorisation
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Onboarding
  • FAQ
  • For Staffing Agencies
  • Forecasting
  • HR Management
  • Interaction Tracking
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Job Tracking
  • Jobs Board
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Onboarding
  • Opportunity Management
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Projections
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Routing
  • SMS Messaging
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Status Tracking
  • Tagging
  • Talent Acquisition
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Web-based Deployment
  • Workflow Management
  • XML / RSS

Alternatives

Oorwin

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Tracker

4.7
#2 Alternative to Mercury
Tracker offers an integrated applicant tracking system for Recruiter, Candidate and Client Success with a simple to use...

Ngage

4.0
#3 Alternative to Mercury
Ngage is a staffing agency software all-in-one by Arca24: ATS based on AI CV Matching cross-language capable of...

Entire Recruit

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#4 Alternative to Mercury
Entire Recruit is a cloud-based all-in-one recruitment platform that streamlines entire recruitment processes and...

Reviews

Overall rating

4.5 /5
(4)
Value for Money
4/5
Features
4.5/5
Ease of Use
4/5
Customer Support
5/5

Already have Mercury?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 4 reviews of 4
Lee C.
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office

Reviewed on 23/07/2020

Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better....

Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function.

Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign.

Pros

Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features:

- Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh)

- Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics

- Personal / Team dashboards for you to focus, get an overview of your pipeline and stats

Cons

I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features.

Jacob F.
Overall rating
  • Industry: Renewables & Environment
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Switch

Reviewed on 27/05/2022

Great

Great

Pros

The integration of features to eachother

Cons

difficulty to search for certain things.

Response from Mercury xRM

Thank you for your feedback, Jacob!

Anna J.
Overall rating
  • Industry: Human Resources
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very pleased with Mercury!

Reviewed on 07/04/2022

Really pleased to be a Mercury customer/ business.

Really pleased to be a Mercury customer/ business.

Pros

We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful!

Cons

Takes a while to "think the way Mercury thinks".

Response from Mercury xRM

Hello, Anna. Thank you for your thoughts about Mercury. We're glad to hear you're finding the system useful.

As always, if you have any questions, please contact us!

Toby D.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Strong Platfor, Easy Usage

Reviewed on 23/06/2022

Good, platform is great with [SENSITIVE CONTENT] a great Account Manager.

Good, platform is great with [SENSITIVE CONTENT] a great Account Manager.

Pros

Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used

Cons

Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue.

Response from Mercury xRM

Thank you for your response, Toby, We will be sure to pass on the news to your account manager and our Team:)

Mercury FAQs

Below are some frequently asked questions for Mercury.

Mercury offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Our competitive pricing is per user, per month based on your specific requirements. Please contact us for more information.

Mercury has the following typical customers:

51-200, 201-500, 501-1,000, 1,001-5,000

Mercury supports the following languages:

English

Mercury supports the following devices:

Mercury integrates with the following applications:

LinkedIn Recruiter, LinkedIn Sales Navigator, Microsoft Bookings, Microsoft Excel

Mercury offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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