
About Mercury
Mercury's CRM software and expertise helps you leverage the incredible strengths of the Microsoft Power Platform and LinkedIn to make more placements and grow your business. You gain from keeping data in one place and adopting technology that enhances collaboration, strengthens and automates processes, and delivers helpful business insights - with limitless scalability and access from anywhere.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Key benefits of Mercury
- Mercury is a team of experts, endorsed by Enterprise clients
- Leverages the Microsoft platform, which brings you the latest innovative technology, with all your data held in one secure place.
- Integration with LinkedIn
- Mercury provides limitless scalability.
- Advanced automation of processes and client/candidate interactions.
Devices
Business size
Markets
United Arab Emirates, Australia, Belgium, Germany, United Kingdom, Hong Kong SAR China, Netherlands, New Zealand, Singapore, United States and 5 others
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Images



Features
Total features of Mercury: 109
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Reviews
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- Industry: Staffing & Recruiting
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office
Reviewed on 23/07/2020
Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better....
Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function.
Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign.
Pros
Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features:
- Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh)
- Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics
- Personal / Team dashboards for you to focus, get an overview of your pipeline and stats
Cons
I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features.
- Industry: Renewables & Environment
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Switch
Reviewed on 27/05/2022
Great
Great
Pros
The integration of features to eachother
Cons
difficulty to search for certain things.
Response from Mercury xRM
Thank you for your feedback, Jacob!
- Industry: Human Resources
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very pleased with Mercury!
Reviewed on 07/04/2022
Really pleased to be a Mercury customer/ business.
Really pleased to be a Mercury customer/ business.
Pros
We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful!
Cons
Takes a while to "think the way Mercury thinks".
Response from Mercury xRM
Hello, Anna. Thank you for your thoughts about Mercury. We're glad to hear you're finding the system useful.
As always, if you have any questions, please contact us!
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Strong Platfor, Easy Usage
Reviewed on 23/06/2022
Good, platform is great with [SENSITIVE CONTENT] a great Account Manager.
Good, platform is great with [SENSITIVE CONTENT] a great Account Manager.
Pros
Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used
Cons
Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue.
Response from Mercury xRM
Thank you for your response, Toby, We will be sure to pass on the news to your account manager and our Team:)
Mercury FAQs
Below are some frequently asked questions for Mercury.Q. What type of pricing plans does Mercury offer?
Mercury offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Our competitive pricing is per user, per month based on your specific requirements. Please contact us for more information.
Q. Who are the typical users of Mercury?
Mercury has the following typical customers:
51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Mercury support?
Mercury supports the following languages:
English
Q. Does Mercury support mobile devices?
Mercury supports the following devices:
Q. What other apps does Mercury integrate with?
Mercury integrates with the following applications:
LinkedIn Recruiter, LinkedIn Sales Navigator, Microsoft Bookings, Microsoft Excel
Q. What level of support does Mercury offer?
Mercury offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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