--- description: Learn how Marvin can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Marvin. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Marvin Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Marvin](/software/2059011/marvin-1) # Marvin Canonical: https://www.getapp.co.uk/software/2059011/marvin-1 Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2059011/marvin-1?page=2) > Marvin is the \#1 AI-native customer insights platform that turns scattered customer knowledge into shared understanding the whole company can act on. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Marvin Built by researchers, for researchers Live AI note-taking app with robust capabilities Automatic tagging Advanced AI features Automated PII redaction Research backroom functionality Tags within text documents Built for distributed teams Sharing without login (unlimited anonymous viewers) Import and export all your files (including surveys) Simple UI and workflow Automatic transcription Editable transcript with time stamps Global and local qualitative data analysis Playlists / highlight reels Workspaces for project management Top-notch security practices User roles and access controls Host data in Europe Free-forever account option All product enhancements based on user feedback ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Marvin ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Please contact HeyMarvin for pricing details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Canada, China, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong SAR China, Iceland, India, Indonesia and 26 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Analysis - Annotations - Categorisation/Grouping - Collaboration Tools - Computer Assisted Coding - Customisable Branding - Customisable Reports - Dashboard - Data Coding - Data Collection - Data Import/Export - Data Storage Management - Data Visualisation - Drag & Drop - Feedback Management - Generative AI ## Integrations (20 total) - Asana - Confluence - FigJam - Figma - Gong.io - Google Drive - Google Meet - Intercom - Jira - Microsoft Excel - Microsoft SharePoint - Microsoft Teams - Microsoft Word - Miro - Notion ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) ## Related Categories - [UX Tools](https://www.getapp.co.uk/directory/1287/ux/software) - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) - [Qualitative Data Analysis Software](https://www.getapp.co.uk/directory/1487/qualitative-data-analysis/software) ## Alternatives 1. [Adobe XD](https://www.getapp.co.uk/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 2. [Dovetail](https://www.getapp.co.uk/software/128343/dovetail-app) — 4.6/5 (97 reviews) 3. [Lyssna](https://www.getapp.co.uk/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews) 4. [Hotjar](https://www.getapp.co.uk/software/101789/hotjar) — 4.6/5 (542 reviews) 5. [Lucky Orange](https://www.getapp.co.uk/software/112955/lucky-orange) — 4.7/5 (260 reviews) ## Reviews ### "The best tool for User Research" — 5.0/5 > **Pedro** | *14 May 2024* | Design | Recommendation rating: 10.0/10 > > **Pros**: It's the most complete tool that I've used and I'm always trying new ones. The AI capabilities are amazing and looks like every feature was made to save time from users, without disrespecting the research process at all. > > **Cons**: It can be a huge challenge to approve the cost if the company is in a country which does not have Dollars ($) as the main currency. It can be very expensive. ----- ### "After trying several platforms, Marvin is my research workspace of choice" — 5.0/5 > **Benjamin** | *20 May 2024* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: So many things. The core functionality is straightforward, clean, and focused. Capturing content, transcribing, coding, and sharing is all much cleaner than how our processes once were. The thoughtful implementation of AI is great and I trust the team to keep moving with intention on these implementations. In the end, Marvin is the platform that has helped me genuinely pursue a vision of research built with cumulative effect, clearly traceable chains of evidence, and highly transparent research documentation. It makes it easier to do all the things I learned in my training about the "right way" to do the work. Working with this platform I've gotten to know the team behind it as well (because they're also SUPER responsive) and I am excited to see where they'll bring this platform, because something tells me it will push my own thinking into new frontiers of what is possible. > > **Cons**: If I had my preference, I would make Marvin our primary repository for knowledge management around product development. Marvin is home to everything research and insight, and I wouldn't honestly suggest they should veer out of that lane because they are great specialists in a field poised for revolution with specialist tools. But the major seam in our work is still persistently being able to track those chains of evidence from the presentation or roadmap built on top of the research all the way back to the original recordings, survey questions, and journal entries all stored in Marvin. To REALLY get it right we need to rethink some of our workflows and storytelling to live in this platform a little bit longer (because they have plenty of functionality to do that storytelling that we just aren't making the most use out of.) ----- ### "A great tool that cuts down the time we spend on analysis" — 4.0/5 > **Elwin** | *8 May 2024* | Research | Recommendation rating: 8.0/10 > > **Pros**: Really easy to organise your findings and label up your themes Really great user interface that feels familiar and is easy to grasp > > **Cons**: The transcription can be a bit hit and miss, with punctuation sometimes missing etc. For cross market projects, the translation feature can sometimes be poor Although the AI tools can be useful, they still have quite a long way to go to be super helpful > > As a business we love using Marvin. It gets quite challenging to use Marvin with multiple languages but the team seem very receptive to feedback which is great to see\! ----- ### "I compared several products and Marvin won" — 5.0/5 > **Aviad** | *8 May 2024* | Internet | Recommendation rating: 10.0/10 > > **Pros**: 1) Very powerful search and AI GPT-style "ask me anything" that allows me to make sense out of hundreds of hours of videos. 2) Very easy to organize and share video snippets. 3) Speech to text that works very well, in several languages. 5) Great team that is always striving to gather feedback and constantly improve the product. > > **Cons**: The flows of moving between the main screen and projects are a bit confusing as they have a different side navigation, it took a bit getting used to. The recording bot sometimes takes a bit long to join Google Meet if invited manually. > > Out entire product and design team uses Marvin, when working on a new feature we collect video snippets to share context with the teams working on the feature, stakeholders and other PMs. We put these snippets in our one-pager and PRDs. ----- ### "Marvin - helping us get organized" — 4.0/5 > **Anna** | *8 May 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Marvin allows us to quickly process and tag many hours of recorded research sessions. It equally allows to then cross link all those tags, for a speedier analysis. The team is very responsive to feature requests. > > **Cons**: Marvin is fairly new software so some of the features are still being designed and added. > > We are overall very happy with what we use Marvin for. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2059011/marvin-1?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2059011/marvin-1) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data