---
description: Learn how Verint Forecasting and Scheduling can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Verint Forecasting and Scheduling.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Verint Forecasting and Scheduling Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Verint Forecasting and Scheduling](/software/2059272/verint-forecasting-and-scheduling)

# Verint Forecasting and Scheduling

Canonical: https://www.getapp.co.uk/software/2059272/verint-forecasting-and-scheduling

> Verint Forecasting and Scheduling is a workforce management and contact center quality assurance solution that helps businesses manage shift swapping, track employee performance, handle capacity planning, and more from within a unified platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact Verint directly for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: Chinese, English, French, Japanese, Russian, Spanish
- **Available Countries**: United States

## Features

- Ad hoc Reporting
- Audio Capture
- Customer Experience Management
- Customisable Dashboard
- Data Visualisation
- Employee Coaching Tools
- Employee Database
- Employee Scheduling
- For Call Centres
- Forecasting
- Labor Forecasting
- Online Time Clock
- Performance Management
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Screen Capture
- Screen Recording
- Shift Swapping
- Time & Attendance

## Integrations (3 total)

- Amazon Connect
- Vonage Contact Center
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Contact Center Quality Assurance Software](https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software)

## Related Categories

- [Contact Center Quality Assurance Software](https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software)
- [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software)
- [Reporting Tools](https://www.getapp.co.uk/directory/931/analytics-reporting/software)
- [Employee Scheduling Software](https://www.getapp.co.uk/directory/583/employee-scheduling/software)
- [Screen Recording Software](https://www.getapp.co.uk/directory/1751/screen-recording/software)

## Alternatives

1. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (984 reviews)
2. [Workday HCM](https://www.getapp.co.uk/software/90783/workday-hcm) — 4.5/5 (1733 reviews)
3. [CXone Mpower](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)
4. [RingCX](https://www.getapp.co.uk/software/105435/ringcentral-contact-centre) — 4.2/5 (253 reviews)
5. [Aspect Workforce](https://www.getapp.co.uk/software/106735/aspect-eq-workforce-management) — 4.2/5 (251 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2059272/verint-forecasting-and-scheduling)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/verint-forecasting-and-scheduling/> |
| en-AE | <https://www.getapp.ae/software/2059272/verint-forecasting-and-scheduling> |
| en-AU | <https://www.getapp.com.au/software/2059272/verint-forecasting-and-scheduling> |
| en-CA | <https://www.getapp.ca/software/2059272/verint-forecasting-and-scheduling> |
| en-GB | <https://www.getapp.co.uk/software/2059272/verint-forecasting-and-scheduling> |
| en-IE | <https://www.getapp.ie/software/2059272/verint-forecasting-and-scheduling> |
| en-NZ | <https://www.getapp.co.nz/software/2059272/verint-forecasting-and-scheduling> |
| en-SG | <https://www.getapp.sg/software/2059272/verint-forecasting-and-scheduling> |
| en-ZA | <https://www.getapp.za.com/software/2059272/verint-forecasting-and-scheduling> |

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