--- description: Learn how E-shot can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for E-shot. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: E-shot Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/307/email-marketing/software) > [E-shot](/software/2060025/e-shot) # E-shot Canonical: https://www.getapp.co.uk/software/2060025/e-shot Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2060025/e-shot?page=2) > E-shot is a cloud-based email marketing platform that can be used to deliver highly personalized and accessible messaging to customers. The platform helps public and private sector organizations build automated email and SMS campaigns, dynamically maintain contact groups based on behavioral data, and trigger customer interactions by monitoring their online behavior. > > Verdict: Rated **4.7/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 29 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: E-Shot - **Founded**: 2001 ## Commercial Context - **Starting Price**: £99.00 - **Pricing model**: Usage Based - **Pricing Details**: All plans offer unlimited users. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - A/B Testing - API - Activity Dashboard - Autoresponders - CAN-SPAM Compliance - Campaign Analytics - Campaign Scheduling - Click Tracking - Contact Management - Customer Segmentation - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Tracking - Event Triggered Actions - Image Library - Landing Pages/Web Forms - List Management - Mobile Optimization ## Integrations (3 total) - Microsoft Outlook - WordPress - Zapier ## Support Options - FAQs/Forum - Phone Support - Chat ## Category - [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software) ## Alternatives 1. [EmailOctopus](https://www.getapp.co.uk/software/111489/emailoctopus) — 4.8/5 (654 reviews) 2. [Gmail](https://www.getapp.co.uk/software/91602/gmail) — 4.8/5 (13327 reviews) 3. [Brevo](https://www.getapp.co.uk/software/91466/brevo) — 4.6/5 (3408 reviews) 4. [Mailchimp](https://www.getapp.co.uk/software/8268/mailchimp) — 4.5/5 (17572 reviews) 5. [Success.ai](https://www.getapp.co.uk/software/2069531/success-ai) — 4.8/5 (415 reviews) ## Reviews ### "E-shot for Bertram Books" — 5.0/5 > **Rebecca** | *24 July 2018* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: E-Shot has always been simple and intuitive to use. Every thing is laid out clearly and labelled well so not too much time has to be spent learning the software. > > **Cons**: It did initially lack some features that would be easily available on other platforms but over the past few months, changes have been rolled out to rectify this. I still don't like the Drag \& Drop feature as it's limited with it's customability, I understand it is there to make the process of designing an email quick and easy but sometimes our layouts require a little more precision so it would be nice to have access to the code when needed. > > E-shot has always been a staple part of my job, I've never had any bad experiences with it but have had to deal with the odd issue here and there. Our account manager has always been on top of it and been incredbily helpful whenever needed, E-shot's customer service is fantastic\! ----- ### "Outstanding customer support" — 5.0/5 > **Zhila** | *26 May 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The design feature in e-shot is easy and fun to use. Setting up an email campaign from start to finish is an efficient process, and being able to then check the deliverability of emails before sending via their email forensics features is a bonus. Although I don't have experience using an alternative email marketing platform to compare to, the features in e-shot are generally easy to use, particularly after a training session with one of their team members. They also seem pretty advanced, however you can utilise this as much as is needed. If all you want to do is create and send simple emails, you can. If you want to level up your email marketing strategy, you can. Whenever our tech team have has questions about integrations with external software, the team have been knowledgable and supported where they can. > > **Cons**: I do feel there are aspects of analytics that could be improved. For instance there are aspects of clicking analytics that have never made sense to me - namely Link Statistics and Click Overlay, even after inquiring with the team. It seems the number of clickers is always far higher than is actually shown in the overall analytics of a campaign. > > An overall really positive experience. As someone who was completely new to email marketing when I first started to use e-shot, their training and support is what has gotten me to where I am now. The team are exceptionally supportive, efficient, and importantly - friendly\! I have been an avid user of their chat bot feature and always leave any conversation wiser than I was before, about whatever the issue at hand was, and with a smile on my face because of their caring and personable approach to customer support. ----- ### "eShot Review" — 3.0/5 > **Alex** | *22 November 2019* | Publishing | Recommendation rating: 5.0/10 > > **Pros**: I like the chat facility the most and that's about it. > > **Cons**: It breaks quite a bit as in the imports sometimes don't work. > > Overall it's bee n fair though could be better as it tends to break sometimes. ----- ### "Competitive email marketing software backed by great customer support" — 5.0/5 > **Verified Reviewer** | *23 February 2021* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: The software is easy to use and has a good email and template editor. Delivery metrics seem good and the software support is usually very quick to respond to any queries. > > **Cons**: We have to purge lists that are often used after a years worth of sends due to either database design oversight or the software not having a purge, or archive function. We automate a lot of emails through the API so this could be a issue that few users come across. > > We migrated all our email marketing activity painlessly from another provider around 3 years ago and have not looked back since. ----- ### "Worked with Forfront since 2011" — 5.0/5 > **Karen** | *17 January 2023* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: The flexibility of the software. Our product varies greatly (we are in the travel industry), depending on whether we are working with a destination partner or communicating on non-promotional material. We can apply our company design and style with ease and vary the content.Managing our contacts is very easy too. Being able to clearly see, whether as a snapshot or in-depth, who is engaged and with what part of the communication is vital in our marketing planning. > > **Cons**: We sometimes have issue with mobile compatability of our designs. However, Forfront have always been very helpful at assisting and running analysis. > > We have worked with Forfront for 12 years, after switching from a different supplier. They are competitively priced which is an obvious advantage, but just as important in our view, is the ease of using the software and the customer service we receive. If we have an issue with something not working or, on occasion, we dont know how to do something or rectify and issue, they are available instantly. Live chatting and coming back to us if it is something which needs additional investigation or dev management. The tools are easy to use and extremely flexible, resulting in us being able to produce attractive e-mails, varying in content but maintaining our company style. We can manage and screen our clients engagement on each distribution and improve performance. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2060025/e-shot?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2060025/e-shot) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data