---
description: Learn how ECP CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ECP CRM.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ECP CRM Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [ECP CRM](/software/2061160/ecp-crm)

# ECP CRM

Canonical: https://www.getapp.co.uk/software/2061160/ecp-crm

> ECP CRM is built for assisted living communities. It manages leads, tours, follow-ups, referral sources, and occupancy in one place. At move-in, resident data transfers directly into ECP's clinical platform with no re-entry. Part of ECP's all-in-one platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ECP CRM

Pipeline stages and workflows built for assisted living sales cycles, not adapted from generic B2B CRM tools&#10;At move-in, resident data transfers directly into ECP's clinical platform with no re-entry, eliminating the handoff gap between sales and care teams&#10;Lead capture and pipeline tracking with tour scheduling, task management, and automated follow-up reminders keeps census moving&#10;Referral source tracking and reporting helps operators understand what drives occupancy&#10;Office 365 integration for email and calendar sync keeps admissions staff connected without switching systems&#10;Electronic signatures for admissions documents and marketing campaign management built in&#10;Role-based dashboards give directors and ownership visibility into pipeline health and occupancy performance&#10;Part of ECP's all-in-one platform, connecting sales directly to clinical and billing in one resident record

## About the vendor

- **Company**: Extended Care Professional
- **Location**: East Troy, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact ECP directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Audience Targeting
- Automated Scheduling
- CRM
- Calendar Management
- Campaign Management
- Communication Management
- Contact Database
- Contact Management
- Customisable Reports
- Document Management
- Document Storage
- Email Management
- Email Marketing
- For Healthcare
- Forecasting
- Forms Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Assisted Living Software](https://www.getapp.co.uk/directory/891/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.getapp.co.uk/directory/891/assisted-living/software)
- [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software)
- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)
- [Healthcare CRM Software](https://www.getapp.co.uk/directory/937/healthcare-crm/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4465 reviews)
2. [monday CRM](https://www.getapp.co.uk/software/2056613/monday-crm) — 4.7/5 (463 reviews)
3. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6978 reviews)
4. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (995 reviews)
5. [LeadSquared](https://www.getapp.co.uk/software/101405/leadsquared) — 4.3/5 (167 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2061160/ecp-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/leads-crm/> |
| en-AE | <https://www.getapp.ae/software/2061160/ecp-crm> |
| en-AU | <https://www.getapp.com.au/software/2061160/ecp-crm> |
| en-CA | <https://www.getapp.ca/software/2061160/ecp-crm> |
| en-GB | <https://www.getapp.co.uk/software/2061160/ecp-crm> |
| en-IE | <https://www.getapp.ie/software/2061160/ecp-crm> |
| en-NZ | <https://www.getapp.co.nz/software/2061160/ecp-crm> |
| en-SG | <https://www.getapp.sg/software/2061160/ecp-crm> |
| en-ZA | <https://www.getapp.za.com/software/2061160/ecp-crm> |
| fr | <https://www.getapp.fr/software/2061160/ecp-crm> |
| fr-BE | <https://fr.getapp.be/software/2061160/ecp-crm> |
| fr-CA | <https://fr.getapp.ca/software/2061160/ecp-crm> |

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