Practice Fusion

3.7 (424)
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Cloud-based electronic health record platform

About Practice Fusion

Practice Fusion is a cloud-based unified electronic health record (EHR) management solution that connects physicians, patients and data at the same platform, ensuring better healthcare access to patients. The product helps in streamlining clinical workflows & ensuring paperless service delivery for the needs of medical practitioners, small practice setups, legal medical groups, academic institutions, and non-profit organizations across the United States.

Practice Fusion’s primary module - EHR - offers features such as automatic import of customer data reducing the time for manual data entry, quick product implementation cycle without any downtime, online appointment scheduling with the facility of online check-ins, and electronic sharing of test results & patient histories. The EHR module also offers features such as automatically checking patient eligibility, claims management, medical appointments scheduling, and appointment reminders. The practice management module of the solution allows users to manage practice workflows with electronic task management and intuitive reporting offering features such as managing all communications from a single inbox, referring patients electronically, and consolidating front desk & back-office responsibilities. The charting module of the product offers over thousand pre-defined charting templates, or customizable templates that capture most of the clinical workflows. E-prescribing module enables medical practitioners to send electronic prescriptions directly from their patient’s charts. The product also enables clinical professionals to submit & receive lab & imaging orders directly from the patient’s medical charts.

Practice Fusion is HIPAA compliant and allows users to chart & access data from any device type including tablets or mobile phones. The product partners with major medical billing providers such as AdvancedMD, NueMD, and CollaborateMD, among others.


Key benefits of Practice Fusion

• Practice Fusion EHR captures all clinical engagements electronically and ensures paperless workflow for physicians and medical organizations.

• The product offers a unified practice management system that organizes & streamlines patient records before and after the patient’s visit to the doctor.

• The EHR suite provides an in-built library of customizable charting templates that enables medical professionals to capture & send imaging and lab orders, as well as share results to patient’s records.

• Practice Fusion offers dedicated & on-demand customer support through several mediums to guide users in importing patient data, product implementation, and billing selection.

• The product allows patients to schedule online appointments, check-in online, and track indicators & diagnosis to help them meet their goals.

• The product offers a patient portal that allows patients to populate their personal information & medical history, saving data entry time & the effort of medical professionals.


Images

Practice Fusion Software - Practice Fusion allows patients to fill customizable intake forms electronically
Practice Fusion Software - Practice Fusion allows usres to recieve lab results directly into the EHR solution to be shared further
Practice Fusion Software - Practice Fusion enables scheduling and managing appointments
Practice Fusion Software - Practice Fusion enables sending e-prescriptions instantly from patient’s chart
Practice Fusion Software - Practice Fusion enables sending ICD-10 superbills to the biller or integrated billing solution
Practice Fusion Software - Practice Fusion offers cloud-based EHR scheduling for multiple facilities, doctors and providers
View 6 more
Practice Fusion Software - Practice Fusion allows patients to fill customizable intake forms electronically
Practice Fusion Software - Practice Fusion allows usres to recieve lab results directly into the EHR solution to be shared further
Practice Fusion Software - Practice Fusion enables scheduling and managing appointments
Practice Fusion Software - Practice Fusion enables sending e-prescriptions instantly from patient’s chart
Practice Fusion Software - Practice Fusion enables sending ICD-10 superbills to the biller or integrated billing solution
Practice Fusion Software - Practice Fusion offers cloud-based EHR scheduling for multiple facilities, doctors and providers

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month
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Reviews

Overall rating

3.7 /5
(424)
Value for Money
3.8/5
Features
3.5/5
Ease of Use
3.9/5
Customer Support
3.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 424
Sarah
Sarah
Overall rating
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review of Practice Fusion

Reviewed on 04/12/2018

We have been able to maximize use of the software and save money by not losing revenue.

We have been able to maximize use of the software and save money by not losing revenue.

Pros

Medical billing is made easy by this software. Everything is viewable on one screen and the ease of navigating is great! It allows easy charge entry and payment posting, always showing the balance for everyone to see. Providers able to generate charts with minimal clicks!

Cons

Can be hard to view if you have bad eye sight!

Andrea
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Not suitable for Clinical Massage Therapy Practice

Reviewed on 19/08/2019

We were searching for software to keep digital medical records, and also to keep printable SOAP...

We were searching for software to keep digital medical records, and also to keep printable SOAP charts for our medical massage therapy patients. There were many extraneous features not applicable to our practice that drove our choice to go to a different software suite.

Pros

The interface is easy to read, landing pages easy to navigate. The colors pop, the menus easy to get through.

Cons

It was not appropriate or useful for our practice. We are a medical massage therapy practice, but we do not take patient vitals, etc.

Alternatives Considered

EHR 24/7 and ClinicSense

Reasons for Switching to Practice Fusion

This software came with the office ally suite, we tried it out for six months and it was not useful. The SOAP charting was useful but the need to navigate through inapplicable menus was wasteful of time.
Alice
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Benefits do NOT outweigh the risks

Reviewed on 01/05/2018

Once your new user status is up, and the likelihood of you switching EHR's is very low, there will...

Once your new user status is up, and the likelihood of you switching EHR's is very low, there will be no support, and no accountability. With ever changing regulations, payer policies, clinical guidelines, drugs and technologies on market, certification requirements and on and on, do you really need to worry about how your EMR is going to force another change on your practice and livelihood.

Pros

simplistic design, customizable templates, integrated calendar that answering service can use for scheduling, used to be free

Cons

Labs do not get attached to referrals. As a Nephrologist immersed in lab results, this is a key function for me! When remedy ticket is created, the representative talks in circles, sometimes taking a week to reply. One rep finally acknowledged this was a known issue.

One year later, I contacted cust service to request a full data extraction to migrate to another EHR. Same run around. Tried the live chat, no one came to chat, not even a chatbot. Tried the service phone line. Following prompts for "patients and providers with accounts", the recording directs patients to their providers, then disconnects without even addressing provider issues. Tried a different prompt on customer service line, placed on hold by recording, then a live person comes on just to put me on hold for another 5 minutes before I get disconnected.

The direct messaging function for other PF users stings. The messages or attachments cannot be recognized as a consult or lab result etc, only as message.

lab or imaging orders that are still outstanding do not produce alerts. No shows do not produce alerts. Billing issues do not produce alerts. These factors make PF a glorified blog with minimal extra functions rather than a true EHR.

Their attempts at assisting in clinical decision making fails. It is geared mostly for primary care physicians. ex: If the patients last BP was suboptimal, there will be an annoying banner to tell you the last BP was suboptimal. I'm a Nephrologist, patients with easy to control BP do not get referred to me, I don't need a distracting banner for this, or to remind me to ask patients if they have urinary incontinence, or screen them for HCV. You can bank on a reminder to screen for lipids when they get an advertising account from a statin maker.

The fact that their previous CEO advertised that "PF is free and will always be free for providers", and now they are charging a monthly fee or will hold your charts indefinitely should tell you that PF is not a company to be trusted. There is a high likelihood of future drastic changes in cost or service since many clients are captive by the difficulties of changing EHR's.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

EMR that is easy to learn and works well for small offices

Reviewed on 30/05/2018

Pros

This software is a breeze to teach to new and existing employees alike. New features are few and far between but seem to be easy enough to implement. Software use to be free which was a real pro but the cost is not outrageous now. We are hoping that with the cost per provider, we will be seeing some feature upgrades that will make it more of a time-saver.

Cons

The cell phone 2 step login seemed like a great idea until I watch my employees waste time, potentially violate HIPAA/privacy policies because of the cameras on every phone now and because they have to re-sterilize after using their phones to log back in. You can't bill insurance companies directly, which is a con if you have a dedicated billing person that is capable of billing for less that what you pay the clearing house (Gateway). Lastly, the customer service is pretty bad. Another thing I'm hoping will turn around after having to pay for the service is the commitment to resolving issues and responding to feature requests. CRM is lacking as there is not electronic appointment confirmation in the scheduling so my staff has to still make appointment confirmation calls. Most softwares have this built in or allow a third party to integrate. Practice Fusion does neither

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall good prouct

Reviewed on 24/02/2018

Free
Ease of Use
Fast
No down time

Free
Ease of Use
Fast
No down time

Pros

Ease of use and thoughtful time-saving features that help reduce aggravation. It's a well designed doctor friendly product that has taken some of the wrinkles out of the process without users always being aware of the behind the scenes effort. Fast and responsive.

Cons

Government reporting is not inclusive for all specialties. Not all possible MIPS measures are present.

Showing 5 reviews of 424 Read all reviews

Practice Fusion FAQs

Below are some frequently asked questions for Practice Fusion.

Practice Fusion offers the following pricing plans:

  • Starting from: US$149.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Contact Practice Fusion for pricing information or a quote

Practice Fusion has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Practice Fusion supports the following languages:

English

Practice Fusion supports the following devices:

iPhone (Mobile), iPad (Mobile)

Practice Fusion integrates with the following applications:

NueMD

Practice Fusion offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Practice Fusion.