---
description: Learn how Kindly can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Kindly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kindly Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [eCommerce Software](/directory/744/ecommerce/software) > [Kindly](/software/2061371/kindly)

# Kindly

Canonical: https://www.getapp.co.uk/software/2061371/kindly

> Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kindly

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Danish, Dutch, English, Estonian, Finnish, French, German, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Customer Communication
- Customer Engagement
- Customer Experience Management
- Customer Support
- Customisable Branding
- Customisable Forms
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions

## Integrations (8 total)

- HubSpot CRM
- Mailchimp
- Messenger
- Puzzel
- Salesforce Platform
- Slack
- Socialboards
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [eCommerce Software](https://www.getapp.co.uk/directory/744/ecommerce/software)

## Related Categories

- [eCommerce Software](https://www.getapp.co.uk/directory/744/ecommerce/software)
- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Shopping Cart Software](https://www.getapp.co.uk/directory/97/shopping-cart/software)
- [Virtual Assistant Tools](https://www.getapp.co.uk/directory/3844/virtual-assistant/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews)
2. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24103 reviews)
3. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1781 reviews)
4. [LiveChat](https://www.getapp.co.uk/software/8385/livechat) — 4.6/5 (1723 reviews)
5. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Kindly the kind platform" — 4.0/5

> **Taylor** | *28 January 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Kindly is simple to customize and has a simple user interface.
> 
> **Cons**: I like least that Kindly doesn't support android and iPhone platforms.
> 
> My experience has been positive, though it is slightly incontinent having to only use the web.

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### "Our Kindly chatbot is great" — 4.0/5

> **Anette** | *2 December 2021* | Logistics & Supply Chain | Recommendation rating: 8.0/10
> 
> **Pros**: We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks\! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day.
> 
> **Cons**: When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2061371/kindly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2061371/kindly> |
| de-AT | <https://www.getapp.at/software/2061371/kindly> |
| en | <https://www.getapp.com/website-ecommerce-software/a/kindly/> |
| en-AE | <https://www.getapp.ae/software/2061371/kindly> |
| en-AU | <https://www.getapp.com.au/software/2061371/kindly> |
| en-CA | <https://www.getapp.ca/software/2061371/kindly> |
| en-GB | <https://www.getapp.co.uk/software/2061371/kindly> |
| en-IE | <https://www.getapp.ie/software/2061371/kindly> |
| en-NZ | <https://www.getapp.co.nz/software/2061371/kindly> |
| en-SG | <https://www.getapp.sg/software/2061371/kindly> |
| en-ZA | <https://www.getapp.za.com/software/2061371/kindly> |
| es | <https://www.getapp.es/software/2061371/kindly> |
| es-CL | <https://www.getapp.cl/software/2061371/kindly> |
| es-CO | <https://www.getapp.com.co/software/2061371/kindly> |
| es-MX | <https://www.getapp.com.mx/software/2061371/kindly> |
| fr | <https://www.getapp.fr/software/2061371/kindly> |
| fr-BE | <https://fr.getapp.be/software/2061371/kindly> |
| fr-CA | <https://fr.getapp.ca/software/2061371/kindly> |
| nl | <https://www.getapp.nl/software/2061371/kindly> |
| nl-BE | <https://www.getapp.be/software/2061371/kindly> |

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