---
description: Learn how Vocalcom can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Vocalcom.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vocalcom Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Vocalcom](/software/2061408/web-customer-service-solution)

# Vocalcom

Canonical: https://www.getapp.co.uk/software/2061408/web-customer-service-solution

> Cloud-based contact center solution that provides a unified platform for managing all your customer communications in one place: phone, email, text messages and social media.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Vocalcom
- **Location**: Paris, France
- **Founded**: 1995

## Commercial Context

- **Starting Price**: €65.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pay as you go and scale easily.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Algeria, Argentina, Bahrain, Belgium, Brazil, Chile, Colombia, Egypt, France, Israel, Kuwait, Mexico, Paraguay, Peru, Qatar, Spain, Tunisia, United Arab Emirates, United Kingdom, Uruguay

## Features

- CRM
- IVR
- Knowledge Base Management
- Live Chat
- Queue Management
- Surveys & Feedback

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3409 reviews)
3. [HelpDesk](https://www.getapp.co.uk/software/116767/helpdesk) — 4.6/5 (180 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Milvus](https://www.getapp.co.uk/software/132287/milvus) — 4.8/5 (298 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2061408/web-customer-service-solution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/web-customer-service-solution/> |
| en-AE | <https://www.getapp.ae/software/2061408/web-customer-service-solution> |
| en-AU | <https://www.getapp.com.au/software/2061408/web-customer-service-solution> |
| en-CA | <https://www.getapp.ca/software/2061408/web-customer-service-solution> |
| en-GB | <https://www.getapp.co.uk/software/2061408/web-customer-service-solution> |
| en-IE | <https://www.getapp.ie/software/2061408/web-customer-service-solution> |
| en-NZ | <https://www.getapp.co.nz/software/2061408/web-customer-service-solution> |
| en-SG | <https://www.getapp.sg/software/2061408/web-customer-service-solution> |
| en-ZA | <https://www.getapp.za.com/software/2061408/web-customer-service-solution> |

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