---
description: Learn how Smiddle Webex to CCE Connector can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Smiddle Webex to CCE Connector.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smiddle Webex to CCE Connector Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [Smiddle Webex to CCE Connector](/software/2061841/smiddle-webex-to-cce-connector)

# Smiddle Webex to CCE Connector

Canonical: https://www.getapp.co.uk/software/2061841/smiddle-webex-to-cce-connector

> Smiddle Recording is a cloud-based software that allows users to record and save conversations with clients across various communication channels including chat, video/audio calls, chatbot interactions, and more.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smiddle
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Other
- **Pricing Details**: Please contact Smiddle for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Linux (On-Premise)
- **Supported Languages**: English, Polish, Russian, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- CRM
- Call Recording
- Call Routing
- Caller ID
- Chat/Messaging
- Conferencing
- File Transfer
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Recording
- Screen Sharing
- Third-Party Integrations
- Two Way Audio & Video
- Video Call Recording
- Video Conferencing
- Video Support

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software)
- [Video Conferencing Software](https://www.getapp.co.uk/directory/528/video-conferencing/software)

## Alternatives

1. [Wildix](https://www.getapp.co.uk/software/2045027/wildix) — 4.7/5 (209 reviews)
2. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (465 reviews)
3. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10940 reviews)
5. [Zoom Workplace](https://www.getapp.co.uk/software/111633/zoom) — 4.6/5 (14526 reviews)

## Reviews

### "Feedback on cooperation" — 5.0/5

> **Vladyslav** | *4 January 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: our customer, a large bank in Ukraine, wanted to offer the bank's customers another channel of communication in the contact center - video calls.Smiddle professionally approached the task, offered options, his analysts, project and product managers took part in the discussion. The Customer had custom wishes, so we jointly developed the terms of reference. Smiddle agreed to make changes according to the wishes of the customer. In the process of cooperation, the Smiddle team was attentive to details, listened to comments, and promptly responded to requests and comments.The Smiddle solution allowed our Customer's Clients to initiate a video call from a mobile application to a Cisco contact center operator using virtual rooms of the Cisco Webex solution. At the same time, the operator can receive a call both in the interface of the contact center and in the CRM interface.
> 
> **Cons**: The solution has been working stably for over a year now, no problems.
> 
> It's a pleasure to work with such a partner. Together with the customer, we are planning the next stages of developing the functionality, using the solution in other processes. Since it has proved to be very useful and effective, the customer's staff and customers enjoy using it

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2061841/smiddle-webex-to-cce-connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/smiddle-webex-to-cce-connector/> |
| en-AE | <https://www.getapp.ae/software/2061841/smiddle-webex-to-cce-connector> |
| en-AU | <https://www.getapp.com.au/software/2061841/smiddle-webex-to-cce-connector> |
| en-CA | <https://www.getapp.ca/software/2061841/smiddle-webex-to-cce-connector> |
| en-GB | <https://www.getapp.co.uk/software/2061841/smiddle-webex-to-cce-connector> |
| en-IE | <https://www.getapp.ie/software/2061841/smiddle-webex-to-cce-connector> |
| en-NZ | <https://www.getapp.co.nz/software/2061841/smiddle-webex-to-cce-connector> |
| en-SG | <https://www.getapp.sg/software/2061841/smiddle-webex-to-cce-connector> |
| en-ZA | <https://www.getapp.za.com/software/2061841/smiddle-webex-to-cce-connector> |

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