---
description: Learn how Kano can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Kano.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kano Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Kano](/software/2061924/kano)

# Kano

Canonical: https://www.getapp.co.uk/software/2061924/kano

> Kano Surveys is a purpose-built platform for running Kano model surveys. Create focused product research, collect customer feedback, analyse feature categories, and prioritise what to build next based on what will have the biggest impact on customer satisfaction.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Kano

Save hours on setup and analysis: no need to build Kano survey logic manually, export data, or wrestle with spreadsheets.

Advanced Kano analysis: identify Must-have, Performance, Delighter, Indifferent, and Reverse features, then prioritise based on customer impact.

Segment your results: add custom questions to compare responses by persona, plan, market, customer type, or any other audience group.

Brand the survey experience: apply your own branding so the survey feels like part of your product, not a generic third-party form.

Control what happens next: use post-completion redirects to send respondents to a thank-you page, prototype, offer, or follow-up research step.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kano Surveys

## Commercial Context

- **Starting Price**: £499.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Prices also available in USD, EUR, INR.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more

## Features

- Activity Dashboard
- Anonymous Feedback
- Customer Segmentation
- Customisable Branding
- Customisable Questions
- Data Import/Export
- Feedback Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Real-Time Data
- Reporting/Analytics
- Support Audio/Images/Video
- Survey Builder
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)

## Alternatives

1. [SurveyMonkey](https://www.getapp.co.uk/software/2371/surveymonkey) — 4.6/5 (10464 reviews)
2. [Trustpilot](https://www.getapp.co.uk/software/113149/trustpilot) — 4.5/5 (1205 reviews)
3. [Jotform](https://www.getapp.co.uk/software/10191/jotform-4-0) — 4.7/5 (2899 reviews)
4. [Broadly](https://www.getapp.co.uk/software/110573/broadly) — 4.8/5 (336 reviews)
5. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (969 reviews)

## Reviews

### "Must try\!\!\!" — 5.0/5

> **Verified Reviewer** | *11 October 2022* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: Simple to access, user friendly interface, interactive dashboard
> 
> **Cons**: Limitations for free trial users , Mobile view doesn't work well, Integration with other social networks is must for easy sharing
> 
> It was indeed a great experience with interesting analysis to determine choices for your business

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### "Promising product" — 5.0/5

> **shyam** | *17 October 2022* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and very user friendly design
> 
> **Cons**: Easy to understand and very nicely done i
> 
> Very nicely implemented took

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### "Seamless Survey creation" — 4.0/5

> **Jitender** | *11 October 2022* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: - Creation of surveys with the templates available
- Sharing the survey via links
> 
> **Cons**: - What was missing was the integration with some of the devops applications for e.g. ADO where we could have used Azure features to directly import in the survey.
> 
> \- Great experience and recommended in my org too

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2061924/kano)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/kano/> |
| en-AE | <https://www.getapp.ae/software/2061924/kano> |
| en-AU | <https://www.getapp.com.au/software/2061924/kano> |
| en-CA | <https://www.getapp.ca/software/2061924/kano> |
| en-GB | <https://www.getapp.co.uk/software/2061924/kano> |
| en-IE | <https://www.getapp.ie/software/2061924/kano> |
| en-NZ | <https://www.getapp.co.nz/software/2061924/kano> |
| en-SG | <https://www.getapp.sg/software/2061924/kano> |
| en-ZA | <https://www.getapp.za.com/software/2061924/kano> |

-----

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