---
description: Learn how SurveyStance can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for SurveyStance.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyStance Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/715/employee-engagement/software) > [SurveyStance](/software/2061991/feedback-survey-kiosk)

# SurveyStance

Canonical: https://www.getapp.co.uk/software/2061991/feedback-survey-kiosk

> SurveyStance captures customer and employee feedback in the moment with one-tap emoji surveys on iPad kiosks, QR codes, email signatures, and help desk replies. Conditional follow-ups reveal why. Real-time dashboards, instant alerts, Excel export. Live in days. From $39/month.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of SurveyStance

Higher Response Rates Than Email or SMS Surveys
Email and text surveys arrive after the experience is over and are routinely ignored. A one-tap emoji survey placed at the point of service takes a second to answer, so far more people actually respond, giving you a sample large enough to act on.

Feedback While the Detail Is Still Fresh
Ask someone about their visit three days later and you get a vague impression. Ask as they walk out and you get the specific reason, the wait, the staff member, the item that was out of stock. In-the-moment feedback is more accurate and more actionable.

You Learn Why, Not Just What
A score on its own doesn't tell you what to fix. Conditional follow-up questions trigger based on the initial tap, so a negative response immediately asks what went wrong. You get the reason attached to the score, every time.

Problems Get Fixed the Same Day
Instant alerts push negative feedback to the right manager as it happens. Instead of discovering a bad week in next month's report, someone can address the issue while the customer is still on site, and often recover the relationship.

No More Reading Thousands of Comments
AI summaries group open-text responses into recurring themes automatically. You see the three things driving complaints at a location instead of scrolling through hundreds of comments looking for a pattern.

Clear Visibility Across Every Location
Compare sites, shifts, devices, and time periods side by side in real-time dashboards. Underperforming locations surface immediately rather than being averaged away in a company-wide number.

One Platform for Physical and Digital Touchpoints
Kiosks, QR codes, email signatures, help desk replies, and web surveys all report into the same dashboard. You get one view of the experience instead of separate tools and disconnected data.

Manage Many Locations Without the Overhead
Change a question once and it updates on every device across every site. No visiting locations, no reconfiguring hardware, no version drift between branches.

Live in Days, Not Months
There is no lengthy implementation or professional services engagement. Build a survey, place the kiosks or print the QR codes, and start collecting.

Flexible Commitment and Lower Cost
Month-to-month with no annual contract, at a fraction of the cost of traditional feedback kiosk vendors. Scale up or down as you add or close locations.

Buy Hardware or Use Your Own
Get a complete package with iPad and stand included, or run software-only on iPads you already have. You are not forced into proprietary hardware.

Data You Can Take Anywhere
Full reporting plus Excel export, so your team can run its own analysis, feed a BI tool, or build board-level reporting without being locked into our dashboards.

US-Based
SurveyStance is a US-based company, so support is in your time zone.

Starts at $39/month. Free trial, no credit card required.

## About the vendor

- **Company**: SurveyStance

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: SurveyStance offers two ways to collect feedback, priced separately so you only pay for the channels you use. All plans are month-to-month with no annual contract, and every plan includes a free trial with no credit card required.

Feedback Kiosk

Priced per kiosk, per month.

$69/mo per kiosk — Includes the iPad, the kiosk stand, and unlimited feedback usage. Everything needed to put a feedback kiosk in a physical location, in one monthly price.

$39/mo per kiosk — Software only. Run SurveyStance on iPads you already own. Same software, same features, lower monthly cost per device.

Both options include unlimited surveys, unlimited questions, unlimited responses, and unlimited users. There are no per-response fees and no usage caps to monitor.

OneClick Survey

Web-based one-click emoji surveys for email signatures, QR codes, shared links, help desk ticket replies, and websites. Priced by user access rather than survey volume, so costs do not increase as your response rates improve.

$39/mo — Solo. 1 user included. Best for one operator or a single focused feedback program.

$79/mo — Team. Up to 5 users included. Best for shared access across a customer-facing team.

$179/mo — Company. Up to 25 users included. Best for larger teams needing broader visibility across departments or sites.

All OneClick plans include unlimited one-click surveys and unlimited responses.

Included in Every Plan

Unlimited responses, with no per-response charges
One-tap emoji surveys with conditional follow-up questions
Real-time dashboards segmented by location, device, question, and time period
Instant alerts when negative feedback is received
AI summaries that group open-text comments into recurring themes
Reporting and Excel export
Multi-location management, including pushing survey updates to every device at once

Terms

All plans are billed monthly and can be cancelled at any time. There is no annual commitment and no setup fee. Most customers are live within days rather than months.

Free Trial

Every plan can be trialled free, with no credit card required.

Combining Plans

Kiosk and OneClick plans can be combined on one account, with results from physical kiosks and digital touchpoints reporting into the same dashboard. Organizations running many locations, or needing more than 25 OneClick users, can contact us for custom pricing.

SurveyStance serves customers worldwide.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI Text Generation
- AI Text Summarization
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- CES Survey Structure
- CSAT Survey Structure
- Conditional Logic
- Customer Effort Score (CES)
- Customer Experience Management
- Customer Satisfaction (CSAT) Score
- Customisable Branding
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Analysis Tools

## Integrations (6 total)

- Freshdesk
- Microsoft Outlook
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Starter
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Engagement Software](https://www.getapp.co.uk/directory/715/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.getapp.co.uk/directory/715/employee-engagement/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)
- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)
- [NPS Software](https://www.getapp.co.uk/directory/1963/nps/software)

## Alternatives

1. [RandomCoffee](https://www.getapp.co.uk/software/2074048/randomcoffee) — 5.0/5 (1 reviews)
2. [WelcomeTrack](https://www.getapp.co.uk/software/2053726/welcometrack) — 4.0/5 (1 reviews)
3. [Engagement Survey](https://www.getapp.co.uk/software/2050006/engagement-survey) — 4.7/5 (3 reviews)
4. [CUX](https://www.getapp.co.uk/software/2062234/cux) — 5.0/5 (11 reviews)
5. [ClearSteps](https://www.getapp.co.uk/software/2077701/clearsteps) — 5.0/5 (7 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2061991/feedback-survey-kiosk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/surveystance/> |
| en-AE | <https://www.getapp.ae/software/2061991/feedback-survey-kiosk> |
| en-AU | <https://www.getapp.com.au/software/2061991/feedback-survey-kiosk> |
| en-CA | <https://www.getapp.ca/software/2061991/feedback-survey-kiosk> |
| en-GB | <https://www.getapp.co.uk/software/2061991/feedback-survey-kiosk> |
| en-IE | <https://www.getapp.ie/software/2061991/feedback-survey-kiosk> |
| en-NZ | <https://www.getapp.co.nz/software/2061991/feedback-survey-kiosk> |
| en-SG | <https://www.getapp.sg/software/2061991/feedback-survey-kiosk> |
| en-ZA | <https://www.getapp.za.com/software/2061991/feedback-survey-kiosk> |

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