---
description: Learn how CDESK can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for CDESK.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CDESK Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [CDESK](/software/2062036/cdesk)

# CDESK

Canonical: https://www.getapp.co.uk/software/2062036/cdesk

> CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Inova Logic

## Commercial Context

- **Starting Price**: €20.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: CDESK has flexible prices. Customers only pay for resources used. Licenses: Bronze, Silver, Gold.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, English, German, Hungarian, Polish, Slovak
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Customer Database
- Customisable Branding
- Customizable Fields
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritisation
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

## Integrations (5 total)

- Google Maps
- Jira
- Microsoft Outlook
- Microsoft Power BI
- SharePoint Azure AD Connect

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4076 reviews)
2. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3411 reviews)
3. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1755 reviews)
4. [Milvus](https://www.getapp.co.uk/software/132287/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.getapp.co.uk/software/113939/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2062036/cdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cdesk/> |
| en-AE | <https://www.getapp.ae/software/2062036/cdesk> |
| en-AU | <https://www.getapp.com.au/software/2062036/cdesk> |
| en-CA | <https://www.getapp.ca/software/2062036/cdesk> |
| en-GB | <https://www.getapp.co.uk/software/2062036/cdesk> |
| en-IE | <https://www.getapp.ie/software/2062036/cdesk> |
| en-NZ | <https://www.getapp.co.nz/software/2062036/cdesk> |
| en-SG | <https://www.getapp.sg/software/2062036/cdesk> |
| en-ZA | <https://www.getapp.za.com/software/2062036/cdesk> |

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