--- description: Learn how BrandBastion can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for BrandBastion. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BrandBastion Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [BrandBastion](/software/2062200/brand-bastion) # BrandBastion Canonical: https://www.getapp.co.uk/software/2062200/brand-bastion Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2062200/brand-bastion?page=2) > BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation. > > Verdict: Rated **4.4/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BrandBastion \- 24/7 execution at scale. Not just a dashboard: BrandBastion handles moderation, replies, tagging, and alerts around the clock. - AI that understands your brand. Trained on millions of real comments, with tone, nuance, and post context (visuals, captions, audio). - Proven results for top brands. Trusted by Netflix, Sephora, and Uber to boost ROAS, speed responses, and lift sentiment. - Configured and customized for you. Tailored setup built to match your brand’s exact needs, from workflows to rules. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 9 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrandBastion ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact BrandBastion for pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Italy, Netherlands, Spain, United Kingdom, United States ## Features - @mentions - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audience Analytics - Audience Engagement - Audience Targeting - Boolean Search - Brand Tracking - Campaign Analytics - Commenting/Notes - Communication Management - Competitive Analysis - Content Management - Customer Engagement - Customer Experience Management - Customer History - Customisable Branding ## Integrations (12 total) - AI Assistant - Facebook Business Suite - Instagram - LinkedIn Marketing Solutions - Messenger - Sentiment Metrics - Social Media Management Tool - TikTok - Trustpilot - Twitter/X - YouTube - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) ## Category - [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software) - [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software) - [Social Listening Tools](https://www.getapp.co.uk/directory/3833/social-listening-tools/software) - [Social Media Monitoring Software](https://www.getapp.co.uk/directory/1091/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.getapp.co.uk/directory/1607/social-media-analytics-tools/software) ## Alternatives 1. [Oktopost](https://www.getapp.co.uk/software/91326/oktopost) — 4.5/5 (110 reviews) 2. [Sprout Social](https://www.getapp.co.uk/software/20453/sprout-social) — 4.4/5 (606 reviews) 3. [Sprinklr](https://www.getapp.co.uk/software/100180/sprinklr) — 4.3/5 (90 reviews) 4. [facelift](https://www.getapp.co.uk/software/117515/facelift) — 4.4/5 (131 reviews) 5. [Thryv](https://www.getapp.co.uk/software/113901/thryv) — 4.2/5 (505 reviews) ## Reviews ### "They Do the Work for You" — 4.0/5 > **Laura** | *24 July 2022* | Religious Institutions | Recommendation rating: 8.0/10 > > **Pros**: I don't have to scroll through hundreds of social media comments and hide those that are harmful to our brand. BrandBastion does all that for us. > > **Cons**: I wish it would highlight a person's name when you reply to their comment. > > It's such a time saver. And I can feel confident that they're catching things I might otherwise miss. ----- ### "Review" — 5.0/5 > **Štefan** | *15 June 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Monitoring accounts - Its really good way to improve your business. > > **Cons**: More functions can be here - but I believe you improve every day. > > Honestly best site\! ----- ### "Ai integration" — 2.0/5 > **Alejandro** | *9 February 2023* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: all platform is all in one, this is very helpfull > > **Cons**: can´t comment with ai helper, will be nice to have GPT-3 integrate to respond comments in ours Social Media ----- ### "Review for the new friend" — 5.0/5 > **kim** | *18 April 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The managing of your pages and bussiness are so easy, you can really save a lot of time. > > **Cons**: Maybe the Video Editing Page to Create Content. It will make my life a lot easier. Time = +Bussiness > > The Social Media Managing, You can have many bussiness pages as many as you can handle. ----- ### "Excellent tool" — 5.0/5 > **Adir** | *27 March 2023* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: BrandBastion Lite is a social media management tool that provides real-time monitoring, automated moderation, and analytics features. I particularly like how it helps businesses quickly identify and respond to negative comments, and gain valuable insights into their social media performance. It's a valuable asset for improving social media strategy and maintaining a positive online reputation. > > **Cons**: While the automated moderation features of BrandBastion Lite are effective, some users may find the pricing relatively high compared to other tools. Additionally, more customization options would be appreciated. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2062200/brand-bastion?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2062200/brand-bastion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data