---
description: Learn how iTRUST can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for iTRUST.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iTRUST Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Patient Scheduling Software](/directory/3825/patient-scheduling/software) > [iTRUST](/software/2062666/itrust)

# iTRUST

Canonical: https://www.getapp.co.uk/software/2062666/itrust

Page: 1 / 7\
Next: [Next page](https://www.getapp.co.uk/software/2062666/itrust?page=2)

> iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.
> 
> Verdict: Rated **5.0/5** by 149 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of iTRUST

Stay on the cutting edge of technology in the cloud&#10;Being a part of iTRUST gives you access to Amazon.com web services and Microsoft Azure; the most secure HIPAA compliant data servers.&#10;&#10;• Never download any software and always be up to date with the latest features.&#10;• Peace of mind to never manage data, and that your data is backed up daily at multiple locations.&#10;• We are always ensuring our data storage and security are tested and measured regularly.&#10;• HIPAA complaint and certified to only ensure the best safety of patient data.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 149 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: iTRUST
- **Location**: Miami, US

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: paid yearly
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada and 108 more

## Features

- Appointment Management
- Calendar Management
- Charting
- Check-in/Check-out
- Claims Management
- Commenting/Notes
- Customisable Templates
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- Faculty/Staff Management
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Inventory Management
- Multi-Location
- Online Scheduling
- Patient Portal
- Patient Records Management
- Recall Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Scheduling Software](https://www.getapp.co.uk/directory/3825/patient-scheduling/software)

## Related Categories

- [Patient Scheduling Software](https://www.getapp.co.uk/directory/3825/patient-scheduling/software)
- [Optometry Software](https://www.getapp.co.uk/directory/807/optometry/software)

## Alternatives

1. [Tebra](https://www.getapp.co.uk/software/102859/tebra) — 3.9/5 (1371 reviews)
2. [TherapyNotes, LLC](https://www.getapp.co.uk/software/102863/therapynotes-com) — 4.7/5 (967 reviews)
3. [Jane](https://www.getapp.co.uk/software/122271/jane-app) — 4.8/5 (523 reviews)
4. [Pabau](https://www.getapp.co.uk/software/168847/pabau) — 4.7/5 (641 reviews)
5. [Noterro](https://www.getapp.co.uk/software/113155/soap-vault) — 4.8/5 (626 reviews)

## Reviews

### "A Smooth Transition to a Unified, Modern Practice" — 5.0/5

> **Elizabeth** | *1 December 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: iTRUST is an easy-to-use, comprehensive, and unified solution. Switching from paper to digital patient records couldn’t have been easier. The platform’s AI features keep my practice up to date with modern technology standards, making everyday tasks smoother and more efficient.
> 
> **Cons**: There can be a small learning curve, especially if you have a large team to train. However, the platform is intuitive, and once staff become familiar with it, it’s easy to use.

-----

### "Great All-In-One Optometry Management System" — 5.0/5

> **Richard** | *2 September 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: They offer adaptable templates that I can easily tailor to my needs. The data is well managed and organized. I like their IT team very much. They set everything up right away without issues. They make the billing process fast and simple. They offer frequent updates as well.
> 
> **Cons**: It took me a while to learn the system as I tend to struggle with new technologies. I was a bit overwhelmed at first since it incorporates so many elements into one system. It was expensive, and the pricing was unclear at first. Sometimes the automation system makes minor mistakes.
> 
> My overall experience with iTRUST is quite positive. They set everything up quickly. They were eager to help and answered all questions. They make billing and communication with patients much easier while complying with HIPAA guidelines. The system is well organized and gives me real-time updates. Templates are easy to customize. Prescriptions were easy to keep track of as well. Booking appointments is fast and straightforward, and they keep everything in one system.

-----

### "Founder/CEO" — 5.0/5

> **Kaleigh** | *29 April 2025* | Human Resources | Recommendation rating: 3.0/10
> 
> **Pros**: Very helpful and good communication. Process has been extremely simple and we appreciate it\!
> 
> **Cons**: Nothing\! We had a great expierence and would recommend to anyone\! They are helpful\!
> 
> Very positive. They are knowledgeable and have great communication as well\! It made it easy.

-----

### "Simple, Reliable, and Efficient Platform" — 5.0/5

> **Gavin** | *6 April 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: iTRUST is very easy to use and makes it simple to manage accounts and complete tasks without confusion. The interface is clean and intuitive, which saves time and reduces errors. I also like how reliable it is—everything is organized in one place, and the overall experience feels efficient and user-friendly.
> 
> **Cons**: At this time, I haven’t experienced any significant downsides. The platform has been reliable, easy to use, and meets my needs effectively. Overall, it has provided a smooth and positive experience without any major issues.
> 
> iTRUST helps streamline account management and simplifies processes that would otherwise take more time and effort. It reduces confusion by keeping everything organized in one place, which improves efficiency and saves time. This allows me to focus more on important tasks instead of dealing with complicated systems or manual work.

-----

### "Excellent newcomer integrates tools well" — 5.0/5

> **Jessica** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: HIPAA compliance guarantees immediately drew my attention to this system.  The price is extremely hard to beat, and the system offers unified integration that is easy to use in a professional context.
> 
> **Cons**: As a relatively new product, I feel like I have fewer guarantees with iTRUST.  Vendor relationships are not just about products, they are about trust.
> 
> The initial process of IT migration was the most intense aspect of setting up the system but was still very straightforward.  The IT team made sure we were on the same page and ready to use the system by the time it was set up.

-----

Page: 1 / 7\
Next: [Next page](https://www.getapp.co.uk/software/2062666/itrust?page=2)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2062666/itrust)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2062666/itrust> |
| de-AT | <https://www.getapp.at/software/2062666/itrust> |
| en | <https://www.getapp.com/all-software/a/itrust/> |
| en-AE | <https://www.getapp.ae/software/2062666/itrust> |
| en-AU | <https://www.getapp.com.au/software/2062666/itrust> |
| en-CA | <https://www.getapp.ca/software/2062666/itrust> |
| en-GB | <https://www.getapp.co.uk/software/2062666/itrust> |
| en-IE | <https://www.getapp.ie/software/2062666/itrust> |
| en-NZ | <https://www.getapp.co.nz/software/2062666/itrust> |
| en-SG | <https://www.getapp.sg/software/2062666/itrust> |
| en-ZA | <https://www.getapp.za.com/software/2062666/itrust> |
| es | <https://www.getapp.es/software/2062666/itrust> |
| es-CL | <https://www.getapp.cl/software/2062666/itrust> |
| es-CO | <https://www.getapp.com.co/software/2062666/itrust> |
| es-MX | <https://www.getapp.com.mx/software/2062666/itrust> |
| fr | <https://www.getapp.fr/software/2062666/itrust> |
| fr-BE | <https://fr.getapp.be/software/2062666/itrust> |
| fr-CA | <https://fr.getapp.ca/software/2062666/itrust> |
| nl | <https://www.getapp.nl/software/2062666/itrust> |
| nl-BE | <https://www.getapp.be/software/2062666/itrust> |
| pt | <https://www.getapp.com.br/software/2062666/itrust> |
| pt-PT | <https://www.getapp.pt/software/2062666/itrust> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"iTRUST","description":"iTRUST is the leading global software provider for optometrists, opticals, eye hospitals, colleges, and enterprise eye health systems.\n\nSupported in USA, Canada, UK, Australia, India, South Africa.\n\niTRUST is an all-in-one cloud-based EHR and practice management platform that streamlines patient care and enhances operational performance with self-service patient booking, automated messaging, and an intuitive POS system. As a secure HIPAA-complaint platform, iTRUST can be accessed via desktop, tablet, or any smartphone.\n\nWith iTRUST, businesses can reduce the time spent on managing patient appointments by allowing patients to book appointments using a website integrated real-time scheduler. Through the patient portal, patients can set up automatic reminders for future visits and orders as well as communicate with optometry professionals using unlimited 2-way messaging. For POS operations, businesses can instantly generate itemized receipts and customize order forms for seamless transactions. iTrust also offers comprehensive real-time analytics with daily office batch report summaries. \n\nSocial Reviews\nHundreds of 5 star reviews and counting!\n\nSTREAMLINE CHARTING\nSave money with custom built exam templates in the cloud EHR that adapt to your requirements.\n\n• Customize exam notes based on your workflows.\n• Massive selection of optometry charting templates built by doctors like yours.\n• Create timesaver workflows to finalize patient exams faster.\n• All the exam data you need at a glance on the exam overview.\n\nLearn more about charting\n\nPRESCRIBE EFFECTIVELY\nSeamlessly create, send, and manage all patients’ prescriptions.\n\n• Transmit RXs to any valid e-Prescribing pharmacy and lab in the world.\n• Realtime database updating to ensure the most accurate codes and medications.\n• Auto coding to save physicians time with reducing medical errors.\n• Easy access to previous prescriptions to gain insights on sequential prescribing patient management.\n\nCOMMUNICATE EFFORTLESSLY\nSeamlessly communicate to patients via 2 way texting, automate appointment reminders, and recalls.\n\n• Automated and direct messaging promotes a 5 star patient experience.\n• Easily add or select from system contacts to transmitted reports to.\n• Customized message templates enables endless marketing opportunities.\n• Gain patient’s trust with direct text messaging and save time with appointment auto confirmation via a patient response\n\n\nMANAGE PATIENT CLAIMS AND BILLING \nEliminate unwanted manual work during the billing process and gain valuable insurance payer insights.\n\n• Generate and e-submit claims to any clearing house, one at a time or in batches.\n• Outsource or use in office billing to managed all your claims anyplace anytime.\n• Interactive reporting tables to track and manage all your insurance balances.\n• Stay in compliance with our auto coding and pre claim validation features.\n\nPROMOTE PATIENT ENGAGEMENT\nCustomize your patients experience when making appointments on your website.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/44299fb0-ba63-499b-a013-1b8c5304f232.jpeg","url":"https://www.getapp.co.uk/software/2062666/itrust","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2062666/itrust#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":149,"ratingValue":5.0},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Scheduling Software","position":2,"item":"/directory/3825/patient-scheduling/software","@type":"ListItem"},{"name":"iTRUST","position":3,"item":"/software/2062666/itrust","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/software/2062666/itrust#breadcrumblist"}]}
</script>
