---
description: Learn how Klara can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Klara.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Klara Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Patient Portal Software](/directory/939/patient-portal/software) > [Klara](/software/2063130/klara)

# Klara

Canonical: https://www.getapp.co.uk/software/2063130/klara

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> Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.
> 
> Verdict: Rated **4.6/5** by 211 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Klara

 Centralize patient communication channels, such as text, web chat, and phone into one platform.
 Increase care team collaboration with shared inboxes and internal messaging.
 Automate administrative tasks, including appointment reminders and post-visit follow-ups.
 Provide secure and HIPAA-compliant messaging between patients and providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 211 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Modernizing Medicine
- **Location**: Boca Raton, US
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Please contact Klara Technologies for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Availability Indicator
- Availability Management
- Booking Management
- Broadcast Messaging
- Calendar Management
- Calendar Sync
- Chat/Messaging
- Client Database
- Communication Management
- Confirmations/Reminders
- Contact Database
- Customisable Forms
- EMR/EHR

## Integrations (7 total)

- AdvancedMD EHR
- Intergy
- ModMed
- Nextech EHR & PM
- Veradigm EHR
- Veradigm Practice Management
- athenaOne

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Portal Software](https://www.getapp.co.uk/directory/939/patient-portal/software)

## Related Categories

- [Patient Portal Software](https://www.getapp.co.uk/directory/939/patient-portal/software)
- [Dermatology Software](https://www.getapp.co.uk/directory/1521/dermatology/software)
- [Medical Spa Software](https://www.getapp.co.uk/directory/1121/medical-spa/software)
- [Podiatry Software](https://www.getapp.co.uk/directory/1819/podiatry/software)
- [Medical Scheduling Software](https://www.getapp.co.uk/directory/68/medical-scheduling/software)

## Alternatives

1. [Carepatron](https://www.getapp.co.uk/software/2048864/carepatron) — 4.5/5 (514 reviews)
2. [DocVilla](https://www.getapp.co.uk/software/2050822/docvilla) — 5.0/5 (73 reviews)
3. [Tebra](https://www.getapp.co.uk/software/102859/tebra) — 3.9/5 (1350 reviews)
4. [Dialog Health](https://www.getapp.co.uk/software/2070989/dialog-health) — 5.0/5 (62 reviews)
5. [Weave](https://www.getapp.co.uk/software/121867/weave) — 4.3/5 (666 reviews)

## Reviews

### "Great service" — 5.0/5

> **Kristin** | *21 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, lots of features to customize how you see your messages. Automated replies are great too.
> 
> **Cons**: I can’t think of anything we don’t like\!
> 
> Been positive since the start, we have always loved the ease with which staff and patients can use it.

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### "Klara is great for easy patient messaging" — 4.0/5

> **Leslie** | *5 March 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Organization of messages into provider box
> 
> **Cons**: Having to log in to view message, that appointment reminder go to last provider in contact with patient
> 
> Great, easy to use. Klara has been a great tool for us to enhance communication with patients

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### "Less than perfect." — 1.0/5

> **Susan** | *25 February 2025* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: The ease to communicate with patients back and forth was easy and convenient with some patients but not every patient is tech savvy.
> 
> **Cons**: The online booking feature is a complete failure. The customer care between Klara and our practice was practically non existent. The AI aspect was not very accurate or helpful.
> 
> Mediocre at best. We had issues and nothing was addressed. We feel Klara destroyed the reputation of our practice and we can not do anything about it.

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### "Ten out of Ten" — 5.0/5

> **LISSETTE** | *28 February 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: the integration to our pms mod med. All our patient concerns can be addressed online
> 
> **Cons**: There isn't anything I don't like\! It is super simple to use.
> 
> Amazing\! Love it\! It has made communication with our patients so streamlined and easy.

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### "Klara is great for medical offices\!" — 5.0/5

> **Ali** | *7 March 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Easily reach your patients without disrupting their day and you can see that they have read the message.
> 
> **Cons**: Not being able to message land lines. It would be nice to have a way to message land lines with a computer (Ai) to call and relay the message for us.
> 
> We use Klara to text patients to reschedule or schedule appointments, give detailed instructions about their medical care or medications and answer their questions about their medical conditions. We also text patients their biopsy/pathology or lab results.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2063130/klara)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/klara/> |
| en-AE | <https://www.getapp.ae/software/2063130/klara> |
| en-AU | <https://www.getapp.com.au/software/2063130/klara> |
| en-CA | <https://www.getapp.ca/software/2063130/klara> |
| en-GB | <https://www.getapp.co.uk/software/2063130/klara> |
| en-IE | <https://www.getapp.ie/software/2063130/klara> |
| en-NZ | <https://www.getapp.co.nz/software/2063130/klara> |
| en-SG | <https://www.getapp.sg/software/2063130/klara> |
| en-ZA | <https://www.getapp.za.com/software/2063130/klara> |

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