Learn why GetApp is free

NeoAssist

NeoAssist

NeoAssist

Write a Review!

A modular platform for omnichannel service

See alternatives

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

About NeoAssist

NeoAssist is a modular, omnichannel customer care solution that makes it possible to use chatbots with natural language processing technology, create workflows, organize the distribution of tasks, and monitor the response times and resolution of calls using metrics and alerts.

The platform also provides specific modules for a team to provide support on various channels, such as WhatsApp, Instagram, and Facebook, with the option to view the timeline of each client and segment their calls according to the demand and the urgency level. NeoAssist provides an email manager to control messages and automatically answer them from an intelligent database. Available in Portuguese for the Brazilian market.

Images

View 4 more

NeoAssist video

NeoAssist Software - 1

NeoAssist Software - 2

NeoAssist Software - 3

Not sure about NeoAssist? Compare with a popular alternative

NeoAssist

0 (0)

VS.

Most reviewed

LiveAgent

LiveAgent

4.7 (1,653)

Starting Price

No pricing found

US$15.00

month

Pricing Options

Free version

Free trial

Free version

Free trial

Features

37

189

Integrations

No integrations found

130

Ease of Use

0.0 (0)

4.6 (1,653)

Value for Money

0.0 (0)

4.7 (1,653)

Customer Service

0.0 (0)

4.7 (1,653)

Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

LiveAgent

4.7

#1 Alternative to NeoAssist

LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk...

Learn More Visit Website Compare

Zoho Desk

4.5

#2 Alternative to NeoAssist

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant,...

Learn More Visit Website Compare

Freshdesk

4.5

#3 Alternative to NeoAssist

Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to...

Learn More Visit Website Compare

Zendesk Suite

4.4

#4 Alternative to NeoAssist

Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets...

Learn More Compare

Reviews

No reviews available

Software buyers need your help! Product reviews help the rest of us make great decisions.Already have NeoAssist?

Write a Review!

NeoAssist FAQs

Below are some frequently asked questions for NeoAssist.

Q. What type of pricing plans does NeoAssist offer?

NeoAssist offers the following pricing plans:

Free Trial: Not Available

Q. Who are the typical users of NeoAssist?

NeoAssist has the following typical customers:

51–200, 201–500

Q. What languages does NeoAssist support?

NeoAssist supports the following languages:

Portuguese

Q. Does NeoAssist support mobile devices?

NeoAssist supports the following devices:

Q. What other apps does NeoAssist integrate with?

We do not have any information about what integrations NeoAssist has

Q. What level of support does NeoAssist offer?

NeoAssist offers the following support options:

Chat

Related categories

See all software categories found for NeoAssist.