---
description: Learn how Refrens can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Refrens.
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title: Refrens Reviews, Prices & Ratings | GetApp UK 2026
---

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# Refrens

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> Refrens is an AI-powered platform for invoicing, accounting, GST, inventory, CRM, payments, and reporting. Automate bill capture with Eagle, assess customers with Trust Score, and manage business operations using Refrens AI through ChatGPT, Claude, WhatsApp, or Slack.
> 
> Verdict: Rated **4.9/5** by 291 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Refrens

Create GST and non-GST invoices, quotations, estimates, proforma invoices, sales and purchase orders, credit notes, debit notes, delivery challans, and receipts from one platform.&#10;&#10;Customize document templates, formats, fields, columns, formulas, and branding. Save reusable document formats and share invoices, quotations, and other documents through WhatsApp, email, PDF, or secure links.&#10;&#10;Manage domestic and international billing, track receivables and payables, record payments, configure recurring invoices and reminders, and reconcile bank transactions with bulk reconciliation actions.&#10;&#10;Automatically capture vendor bills and expense receipts received through WhatsApp or email using Refrens Eagle. AI extracts the details and prepares purchase or expense drafts for review, reducing manual data entry.&#10;&#10;Maintain connected financial records with automated double-entry accounting, ledgers, vouchers, journals, bank reconciliation, audit trails, and configurable approval workflows.&#10;&#10;Access Balance Sheet, Profit and Loss, Cash Flow, Trial Balance, ageing, GST, TDS, payment, inventory, and profitability reports. Monitor business performance through dashboards and customizable reports.&#10;&#10;Manage GST compliance with e-invoices, e-way bills, GSTR-1, GSTR-2B, GSTR-3B, GSTIN verification, automated GSTR-2B reconciliation, and configurable tax settings. Assess customers and vendors using Refrens Trust Score.&#10;&#10;Manage inventory across multiple warehouses with real-time stock updates, batch and serial number tracking, expiry dates, alternate units, stock transfers, low-stock alerts, batch-specific pricing, and unsold inventory reports.&#10;&#10;Streamline vendor management with onboarding, KYC and KYB verification, RFQ and RFI collection, purchase records, payables, approval workflows, and payment tracking.&#10;&#10;Capture and manage leads with Refrens Sales CRM (ABC), including customizable pipelines, lead assignment, follow-ups, meetings, email and WhatsApp communication, and sales performance reporting.&#10;&#10;Automate marketing and lead communication with bulk WhatsApp messaging, personalized message templates, scheduled follow-up emails, AI-generated email templates, and automated welcome messages for leads from IndiaMART, TradeIndia, and Meta.&#10;&#10;Manage business operations using Refrens AI through ChatGPT, Claude, WhatsApp, or Slack. Create documents, manage leads, record payments and expenses, check outstanding dues, and review or adjust stock using natural-language instructions or WhatsApp voice notes.&#10;&#10;Improve team collaboration and control with configurable roles and permissions, multi-stage approval workflows, activity history, automated notifications, and custom reports.&#10;&#10;Connect business applications through APIs and integrations, including Shopify, IndiaMART, TradeIndia, Meta, and Pabbly Connect, to reduce repetitive work and keep business information connected.&#10;&#10;Reduce duplicate data entry and disconnected workflows by linking leads, quotations, sales orders, invoices, payments, purchases, inventory, and accounting in one system, accessible through web and mobile devices.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 291 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Refrens Internet

## Commercial Context

- **Starting Price**: US$220.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Refrens offers four paid plans—Lite, Plus, Pro, and Enterprise—designed for businesses at different stages of growth. Instead of purchasing separate accounting, inventory, CRM, and workflow modules, businesses can choose a plan that combines the capabilities they need.&#10;&#10;A free Basic option is available at $0, allowing businesses to explore selected features with limits on document creation and usage before upgrading.&#10;&#10;\*\*Lite – $200 per year (approximately $17/month)\*\*&#10;&#10;Designed for freelancers, startups, and small teams managing day-to-day business operations. Lite includes unlimited documents, invoicing, recurring billing, payment reminders, expense management, basic inventory tracking, multi-warehouse support, sales CRM, and essential reporting. It also provides access to AI-powered tools with applicable usage limits.&#10;&#10;\*\*Plus – $320 per year (approximately $27/month)\*\*&#10;&#10;Built for growing businesses that need stronger sales management, compliance, and operational controls. Plus extends Lite with additional sales pipelines, meeting scheduling, Google Calendar integration, advanced roles and permissions, sales performance reports, WhatsApp alerts, and higher usage limits for users, warehouses, and automation.&#10;&#10;\*\*Pro – $580 per year (approximately $48/month)\*\*&#10;&#10;Designed for established businesses requiring advanced accounting and inventory capabilities. Pro includes automated bookkeeping, ledgers, bank reconciliation, financial statements, cash flow reporting, batch-wise inventory tracking, expiry management, stock alerts, barcode scanning, and more extensive operational reporting.&#10;&#10;\*\*Enterprise – $760 per year (approximately $63/month)\*\*&#10;&#10;Built for larger businesses and process-driven teams requiring greater control and automation. Enterprise adds multi-stage approval workflows, vendor onboarding and approvals, automated escalations, advanced operational controls, expanded sales CRM capabilities, and higher usage limits for AI-powered document processing.&#10;&#10;All prices above reflect annual billing in USD. Additional billing durations may be available. Taxes, additional users, optional integrations, AI usage beyond included limits, and custom requirements may involve separate charges.&#10;&#10;Businesses can contact Refrens for personalized onboarding, additional licenses, and custom plans based on their operational requirements.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Backup and Recovery
- Bank Reconciliation
- Billing & Invoicing
- Billing Portal
- Budgeting/Forecasting
- Bulk Send
- Cash Flow Management
- Categorisation/Grouping

## Integrations (11 total)

- Cashfree
- ChatGPT
- Claude
- IndiaMART Connector
- Meta for Business
- Pabbly Connect
- RazorSign
- Razorpay
- Shopify
- WhatsApp
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Accounting Software](https://www.getapp.co.uk/directory/236/accounting/software)

## Related Categories

- [Accounting Software](https://www.getapp.co.uk/directory/236/accounting/software)
- [Expense Report Software](https://www.getapp.co.uk/directory/579/expenses-management/software)
- [Billing and Invoicing Software](https://www.getapp.co.uk/directory/240/billing-invoicing/software)

## Alternatives

1. [Xero](https://www.getapp.co.uk/software/1671/xero) — 4.4/5 (3341 reviews)
2. [PayPal Payments](https://www.getapp.co.uk/software/91263/paypal) — 4.6/5 (26828 reviews)
3. [QuickBooks Online](https://www.getapp.co.uk/software/20428/quickbooks-online) — 4.3/5 (8555 reviews)
4. [Abby](https://www.getapp.co.uk/software/2062487/abby) — 4.7/5 (604 reviews)
5. [Bookipi](https://www.getapp.co.uk/software/2065456/bookipi) — 4.8/5 (176 reviews)

## Reviews

### "A Convenient Solution for Managing Invoices" — 5.0/5

> **Deepak** | *4 September 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Clean and easy-to-understand interface&#10;• Quick invoice creation and sharing&#10;• Makes payment follow-ups easier to manage&#10;• Useful reports for keeping track of outstanding payments&#10;• Good value for small and growing businesses&#10;• Saves time compared with handling invoices manually
> 
> **Cons**: Some advanced features could offer more customization&#10;• A few sections can take some time to understand initially&#10;• More flexibility in certain invoice settings would be useful
> 
> Refrens has made it much easier for me to manage invoices and keep track of payments. The interface is straightforward, and I was able to get familiar with the platform without spending too much time figuring things out. I particularly like having invoices, payment tracking, and financial records organized in one place. It has reduced a lot of the repetitive work involved in managing billing.

-----

### "Easy and Efficient Invoicing for My Business" — 5.0/5

> **Titilola** | *29 September 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: I like how easy Refrens makes it to create and manage professional invoices. The platform is straightforward to use, and having client information, invoices, and billing records organized in one place makes my work more efficient. I also appreciate the ability to customize invoices for my business.
> 
> **Cons**: Some features take time to explore and understand, especially those I don't use regularly. However, this has not affected the main functions I rely on for invoicing and billing.
> 
> My overall experience with Refrens has been very good. I primarily use it for invoicing and billing, and it has made those processes simpler and more organized. It is convenient, professional, and provides the tools I need without making routine tasks unnecessarily complicated.

-----

### "Best tool of Business Daily need" — 5.0/5

> **Seemanshu** | *15 September 2026* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: Refrens has been a great tool for managing our business invoicing and client documentation. The platform is simple, professional, and easy to use, even for someone who doesn’t have an accounting background. Creating invoices, quotations, payment receipts, and proposals is quick, and the templates give everything a polished look. I particularly like how easy it is to share documents with clients and keep track of payments in one place. The overall interface is clean and user-friendly, which saves a lot of time in daily operations. For freelancers, agencies, and small businesses, Refrens is definitely a useful and reliable tool.

-----

### "Happy Customer" — 5.0/5

> **Knowledge** | *24 September 2026* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: The converting of quotations to invoice, delivery note and so on, reliable always online no server breakdowns
> 
> **Cons**: So far i dont see any issue, all i can say is that maybe they should try and add offline pc software for offline computers

-----

### "Mtatiro Auto Engineers & Decorators Company" — 5.0/5

> **Mtatiro** | *22 September 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Business management systems are in top notch you can not compare with any other  platform .&#10;Accounting services is so good.
> 
> **Cons**: For sure I have no doubts with refrens platiforms when it comes for business solution they are pacianate to archieve others goals
> 
> I have all most 5 years of experiences with refrens from business scratch as of now , what can i say they are the best forever

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/refrens/> |
| en-AE | <https://www.getapp.ae/software/2064115/refrens> |
| en-AU | <https://www.getapp.com.au/software/2064115/refrens> |
| en-CA | <https://www.getapp.ca/software/2064115/refrens> |
| en-GB | <https://www.getapp.co.uk/software/2064115/refrens> |
| en-IE | <https://www.getapp.ie/software/2064115/refrens> |
| en-NZ | <https://www.getapp.co.nz/software/2064115/refrens> |
| en-SG | <https://www.getapp.sg/software/2064115/refrens> |
| en-ZA | <https://www.getapp.za.com/software/2064115/refrens> |

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