---
description: Learn how IrisAgent can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for IrisAgent.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IrisAgent Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Agentic AI](/directory/4895/agentic-ai/software) > [IrisAgent](/software/2064169/irisagent)

# IrisAgent

Canonical: https://www.getapp.co.uk/software/2064169/irisagent

> AI for every customer conversation, grounded in your truth. Resolve 50%+ of tickets across chat, email, and voice. Unlike generic chatbots, IrisAgent grounds every response in your knowledge base, historical tickets, and connected systems, so answers stay accurate and on-brand.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of IrisAgent

50%+ conversations automated
95%+ answer accuracy
24-hour deployment
10x faster resolution
60% fewer escalations
1M+ conversations handled monthly

## About the vendor

- **Company**: Iris Agent

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Pricing based on usage. Contact us for a quote. Built for organizations of all sizes with medium to high conversation volume and complex workflows.

Features to callout:
- Voice AI for phone support automation
- Smart Operating Procedures (natural-language workflow builder)
- Support Analyst 
- AutoQA, and
- Customer Health monitoring with churn signals
- Advanced security, SSO, and dedicated support
- Full add-on suite available

Flexible billing via credit card, ACH, or wire. Annual billing available with additional savings. Contact sales for a tailored quote and demo.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- API
- Alerts/Escalation
- Alerts/Notifications
- Autonomous Task Execution
- Call Centre Management
- Chatbot
- Configurable Workflow
- Event Triggered Actions
- Feedback Management
- Interaction Tracking
- Knowledge Base Management
- Monitoring
- Natural Language Processing
- Performance Metrics
- Prioritisation
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics

## Integrations (15 total)

- Confluence
- Freshdesk
- HubSpot CRM
- HubSpot Service Hub
- Intercom
- Jira
- Microsoft Teams
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Slack
- Zendesk Suite
- Zendesk Sunshine
- Zoho CRM
- Zoho Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Agentic AI](https://www.getapp.co.uk/directory/4895/agentic-ai/software)

## Related Categories

- [Agentic AI](https://www.getapp.co.uk/directory/4895/agentic-ai/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1786 reviews)
2. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4083 reviews)
3. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1134 reviews)
4. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2213 reviews)
5. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2064169/irisagent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/irisagent/> |
| en-AE | <https://www.getapp.ae/software/2064169/irisagent> |
| en-AU | <https://www.getapp.com.au/software/2064169/irisagent> |
| en-CA | <https://www.getapp.ca/software/2064169/irisagent> |
| en-GB | <https://www.getapp.co.uk/software/2064169/irisagent> |
| en-IE | <https://www.getapp.ie/software/2064169/irisagent> |
| en-NZ | <https://www.getapp.co.nz/software/2064169/irisagent> |
| en-SG | <https://www.getapp.sg/software/2064169/irisagent> |
| en-ZA | <https://www.getapp.za.com/software/2064169/irisagent> |

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