--- description: Learn how Optosys can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Optosys. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Optosys Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Optometry Software](/directory/807/optometry/software) > [Optosys](/software/2064580/optosys) # Optosys Canonical: https://www.getapp.co.uk/software/2064580/optosys Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2064580/optosys?page=2) > Optosys is an all-in-one practice management software for optometrists and opticians. It offers tools for scheduling, EMR, billing, inventory, and patient communication—all in a secure, cloud-based system built for Canadian eye care professionals. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Optosys Streamlined Clinic Operations • Centralizes all essential tasks—appointments, billing, EMRs, orders—in one unified, paperless platform • Reduces administrative workload by eliminating manual processes and the need for multiple systems • Speeds up daily operations while minimizing the risk of human error • Ensures smoother workflows and better team efficiency Includes modules: • Optosys Access – Access your professional calendar from anywhere • Optosys Order – Send ophthalmic and contact lens orders directly to participating suppliers • Optosys Catalogue – Browse and download complete product catalogs Smart Appointment Scheduling • Online booking integrated directly into your website • Customizable calendar for professionals, with automated confirmations and SMS/email reminders • Eliminates the need for follow-up phone calls—everything is centralized and automated • Patients manage their own appointments and can see your real-time availability, saving time for both staff and patients Includes module: • Optosys Booking – Simplifies appointment scheduling for both clinic and patient Comprehensive Patient Management • Secure electronic records with templates tailored to eye care • Easily access prescriptions, histories, and follow-ups • Empower patients to manage their care with secure access to personal information and timely reminders Includes modules: • Optosys Patient Portal – Provide patients with secure access to their own eyecare information • Optosys Recall – Reach patients at the right time for checkups or product renewals Integrated Billing and Insurance • Supports direct billing through Telus Health • Adapts to provincial programs and multi-payer scenarios Inventory and Optical Sales • Track frame inventory with QR code scanning and supplier integration • Manage contact lens and ophthalmic lens inventory through connected supplier catalogs • Automate ordering and reduce stock errors Insightful Reporting and KPIs • Real-time dashboards to track clinic performance, appointments, revenues, and productivity • Customizable reports to support business decisions Patient Communication \& Marketing Tools • Easily send appointment reminders, recall messages, or marketing campaigns via SMS/email • Help boost retention and online visibility with built-in review prompts Includes module: • Optosys Form – Simplify data collection with integrated and secure digital forms Advanced Security \& Compliance • Clinic and patient data are stored securely in Canada • Automatic daily backups and system updates ensure everything is protected and up to date • Fully compliant with Canadian privacy laws (PIPEDA) Seamless Integrations • Compatible with optical equipment and lab ordering platforms • Integrates with online appointment tools an insurers Scalability for Growing Clinics • Supports solo practices, group clinics, and large-scale networks • Centralized reporting and standardized operations across multiple locations Bilingual Support \& Canadian Expertise • Available in English and French • Fully supported by a Canadian-based team with industry-specific knowledge ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Optometric Services - **Founded**: 1982 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: starting at only $179/month - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Appointment Management - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Data Import/Export - Document Management - E-Prescribing - Email Reminders - For Optometrists - Forms Management - Insurance Management - Inventory Management - Multi-Location ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Optometry Software](https://www.getapp.co.uk/directory/807/optometry/software) ## Alternatives 1. [Acuitas 3 OmniChannel Edition](https://www.getapp.co.uk/software/2080715/acuitas-3-omnichannel-edition) — 4.4/5 (12 reviews) 2. [RevolutionEHR](https://www.getapp.co.uk/software/104975/revolutionehr) — 4.5/5 (203 reviews) 3. [Eyefinity Encompass](https://www.getapp.co.uk/software/2060885/eyefinity-ehr) — 3.7/5 (68 reviews) 4. [Liquid EHR](https://www.getapp.co.uk/software/110975/liquid-ehr) — 4.8/5 (56 reviews) 5. [iTRUST](https://www.getapp.co.uk/software/2062666/itrust) — 5.0/5 (135 reviews) ## Reviews ### "Excellent practice management software for Optometry" — 5.0/5 > **Marc** | *20 September 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Reliable, comprehensive and well supported feature set. Supports day to day optometry and optical operations. Various modules cover every aspect of electronic medical records, appointment booking, retail sales, product ordering, reporting, and invoicing and provincial health medical billing, web patient intake forms. Features such as eOrdering and online appointment booking set us ahead of our competition for efficiency and patient convenience. > > **Cons**: No concerns - it does everything we require. > > Optosys allows us to operate multiple clinic locations with ease. The support team are very responsive and many requested features have been added based on our feedback over the years. Our doctors love the versatile exam module as it can be highly customized. The performance reporting (KPI) gives us a great, real-time view of clinic performance. We could not operate as efficiently without Optosys. ----- ### "Best EMR for optometrists" — 5.0/5 > **Karine** | *26 January 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Exam and letter templates are all incredibly easy to customize to your individual preferences and this is what makes this software amazing. Being able to fully integrate both my practices was also very important. I now have access to all patient information regardless of my location. Patients can bounce back and forth seamlessly. The task feature is critical to our in office communications, along with making sure I don't forget to write or read a report\! > > **Cons**: It was a bit of trial and error and learning as a team to decide where to put which notes. Lots of different places to put various notes and on paper it all went in the same box\! > > The best part was the in office training provided when we first converted. The second best part is how often they are updating and always striving to improve the software. They take your suggestions into consideration and your input matters. ----- ### "Optosys Review" — 3.0/5 > **Connie** | *3 October 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Moderately user friendly system. Great customer service, always willing to help. Always willing to listen to ideas. > > **Cons**: Not as up to date as other software applications. Slow to take much needed action on some ideas. Behind on PHIA, SMS applications, more bugs than one would expect for age of software - lots of interim updates fixing these bugs, inventory - lack of understanding of large clinic procedures/needs. Example: Setting up QR scanners without a complete process to help with the full scope of inventory > > Customer service is good and helpful. Slow to make much needed improvements to increase large clinic efficiencies. Expensive for what you get. ----- ### "Optosys2 Dec 2022 Review" — 4.0/5 > **Skylar** | *8 December 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Online booking. Patient communication features. > > **Cons**: Inventory management is inefficient. The exam module could be more keyboard and less mouse friendly. The scheduler works great for single location groups. For multiple locations, it is cumbersome. > > Patient communication \& KPI tracking are significantly better with Optosys2 vs Visual Eyes. ----- ### "Why Aren't you using Optosys?" — 5.0/5 > **Patricia** | *7 December 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: AS much as it was difficult at the start to design the templates, the customizability of the platform makes it superior to other software systems. > > **Cons**: We have had some glitches with connectivity but Optosys is very responsive and gets us up and running quickly. > > Extremely positive people to work with who understand our business needs and respond to requests quickly. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2064580/optosys?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2064580/optosys) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data