---
description: Learn how SympoQ can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for SympoQ.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SympoQ Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [SympoQ](/software/2064755/sympoq)

# SympoQ

Canonical: https://www.getapp.co.uk/software/2064755/sympoq

> SympoQ is SaaS help desk software with AI-driven support ticketing system, AI chatbot, a knowledge base, and live chat features agile teams and startups use to provide automated customer support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of SympoQ

\- One support platform for diverse teams \& customers
- Provides support to customers across multiple channels
- AI-driven replies to customer requests
- Self service portal with AI chatbot and custom personalized information available to agents and customers
- Web help widget with live chat, knowledge base, and request submission features
- Reporting and analytics with real-time information about support performance
- Reduces support load with automation capabilities.

## About the vendor

- **Company**: SympoQ
- **Location**: Travnik, Bosnia
- **Founded**: 2018

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Subscription plans are flexible with affordable pricing and fair, upfront licensing policy.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Dutch, English, German, Portuguese, Spanish
- **Available Countries**: Albania, Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Canada, China, Egypt, France, Germany, India, Indonesia, Ireland, Italy, Japan, Lebanon, Luxembourg, Malaysia and 25 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Automated Responses
- Automated Routing
- Chatbot
- Client Portal
- Customer Communication
- Customer Database
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Email Templates
- Generative AI
- Help Desk Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3408 reviews)
3. [Milvus](https://www.getapp.co.uk/software/132287/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.getapp.co.uk/software/113939/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2064755/sympoq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/sympoq/> |
| en-AE | <https://www.getapp.ae/software/2064755/sympoq> |
| en-AU | <https://www.getapp.com.au/software/2064755/sympoq> |
| en-CA | <https://www.getapp.ca/software/2064755/sympoq> |
| en-GB | <https://www.getapp.co.uk/software/2064755/sympoq> |
| en-IE | <https://www.getapp.ie/software/2064755/sympoq> |
| en-NZ | <https://www.getapp.co.nz/software/2064755/sympoq> |
| en-SG | <https://www.getapp.sg/software/2064755/sympoq> |
| en-ZA | <https://www.getapp.za.com/software/2064755/sympoq> |

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