--- description: Learn how Staffino can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Staffino. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Staffino Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Staffino](/software/2066386/staffino) # Staffino Canonical: https://www.getapp.co.uk/software/2066386/staffino Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2066386/staffino?page=2) > Staffino offers a complete solution for managing customer experience that links CX data with business and revenue. Using advanced technology, the software is an easy-to-use online platform that helps over 50 companies in more than 30 countries gain a better understanding of their customer's journeys > > Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Staffino Comprehensive customer experience management: Staffino provides a complete solution for managing customer experiences, from collecting feedback to analyzing data and taking action. Real-time feedback collection: Our platform allows businesses to collect and analyze customer feedback in real-time, enabling them to make data-driven decisions and improve the customer experience. Improved customer satisfaction: By gaining a deeper understanding of their customers' journeys, businesses can identify areas for improvement and take action to improve customer satisfaction. Increased revenue: By improving the overall customer experience, businesses can increase customer loyalty and retention, resulting in higher revenue and profits. User-friendly platform: Staffino's online platform is designed to be user-friendly and easy to use, making it accessible to businesses of all sizes. Global reach: With clients in over 30 countries, Staffino is a global solution for managing customer experiences, enabling businesses to improve the customer experience on a global scale. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 8 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Staffino ## Commercial Context - **Starting Price**: €350.00 - **Pricing model**: Other - **Pricing Details**: We offer flexible plans designed to help you start small and scale as you grow. Whether you're exploring experience management or need enterprise-level solutions, we’ve got you covered. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, Dutch, English, French, German, Hungarian, Polish, Romanian, Slovak - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 30 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Badge Management - CES Survey Structure - CSAT Survey Structure - Campaign Management - Chat/Messaging - Churn Management - Commenting/Notes - Communication Management - Complaint Monitoring - Customer Experience Management - Customer Journey Mapping - Customer Segmentation ## Integrations (14 total) - 2Ring Dashboards & Wallboards - Daktela - GENESYS - Genesys - Genesys Cloud CX - Global Payments Integrated - Global Payments Retail POS - HubSpot CRM - HubSpot Sales Hub - Looker - MS Dynamics - Salesforce Platform - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software) - [NPS Software](https://www.getapp.co.uk/directory/1963/nps/software) - [Employee Engagement Software](https://www.getapp.co.uk/directory/715/employee-engagement/software) - [Employee Recognition Software](https://www.getapp.co.uk/directory/799/employee-recognition/software) - [Survey Software](https://www.getapp.co.uk/directory/234/survey/software) ## Alternatives 1. 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We have SMS solution with them, we also implemented Google review system with them. In future, we will implement email survey system with them as well. ----- ### "Great customer feedback platform" — 5.0/5 > **Aneta** | *21 April 2023* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: From Staffino side the implementation and overall support throughout the process was great. Unfortunately our process are sometimes a bit difficult. I really appreciated also Jan Gebauer´s expertise and his analysis of data. The feedback management is a great tool how to connect with our customers. Here it very much depends on the overall direction and mission of the company itself, if CX is truly number one priority. > > **Cons**: As I mentioned, since we have 6 campaign, the overall dashboard would have helped with easier overview. And due to our process and inability for agents to use their own e-mail addresses, it was a little bit time-consuming to reset their passwords, if they did not work. But we managed with a great help of the customer success team in Staffino. > > The main business problems unfortunately we knew and it was not in our power locally to solve. However, when we encountered specific "little" problems, we always tried to solve the issue as soon as possible. Again, it depends very much on the company itself and the process, if and how quickly the issues can be solved. ----- ### "Happy customer" — 5.0/5 > **Jimmy** | *11 September 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I think the platform is very easy to use both for managers and employees to gain valueable insights of how our customers like our services. > > **Cons**: There are not ant particular parts that i dont like about the platform itself. Perhaps there could be more convienent ways to extract/explore data in excel > > Been using Staffino couple of years now and it has gained valueable insights to our business and shown how excellent service our customer care is giving our customers. ----- ### "." — 5.0/5 > **Vladimir** | *21 April 2023* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Quick feedback from customers. Easy reporting. > > **Cons**: administative - we must to responce request to staffino team. > > Every day´s controlling of feedbacks from customer. Targer for us: handover customer experience to our colleagues and improve their skills. ----- ### "staffino" — 5.0/5 > **Ivana** | *21 April 2023* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: I like, that we have closed loop in feedbacks - customer wright their suggestions and staff can manage it and directly solve immediatly. i like dashboards, that no more manuall reports are needed > > **Cons**: there are some but i think we can discussed it with key accounts and they bring solution for us ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2066386/staffino?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2066386/staffino) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data