--- description: Learn how Emojot can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Emojot. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Emojot Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Emojot](/software/2066464/emojot) # Emojot Canonical: https://www.getapp.co.uk/software/2066464/emojot Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2066464/emojot?page=2) > All-in-one SaaS platform that provides multiple solutions across the customer lifecycle, including Customer/Employee Experience Management, Customer Success Management, Online Reputation Management, Social Listening and Tracking, Workflow Management, and Analytics and Operational Intelligence. > > Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Emojot Are you considering investing in a SaaS solution for your business? If so, you might be wondering whether it’s better to opt for an all-in-one platform or a set of best-of-breed solutions. While both have their advantages, in this article, we’ll explore why an all-in-one SaaS platform might be the better choice for your business. First, let’s clarify what we mean by an all-in-one SaaS platform. Essentially, it’s a software solution that offers a range of features and functionalities that can serve multiple needs of your business. For example, an all-in-one SaaS platform might offer customer experience management tools, workflow management capabilities, and email marketing features all in one package. On the other hand, best-of-breed solutions are specialized software tools that are designed to excel in a particular area. For example, you might use one best-of-breed solution for customer experience management, another for workflow management, and a third for email marketing campaigns. So, why might an all-in-one SaaS platform be the better choice? Here are a few reasons to consider:Seamless integration 1) Seamless integration When you opt for an all-in-one SaaS platform, you get a set of tools that are designed to work together seamlessly. That means you don’t have to worry about compatibility issues or integrating data from one tool to another. Instead, you can focus on using the tools to run your business. 2) Lower costs Investing in multiple best-of-breed solutions can be expensive. Each tool typically comes with its own subscription fee, and you might also need to pay for integration services to get them all working together. With an all-in-one SaaS platform, you can often get all the tools you need for a lower overall cost. 3) Easier to manage Having multiple best-of-breed solutions can also make things more complicated from a management perspective. You might need to train your team on multiple tools, manage multiple accounts and subscriptions, and troubleshoot issues with multiple vendors. With an all-in-one SaaS platform, you have just one vendor to deal with, which can simplify things considerably. 4) Better customer support When you have multiple best-of-breed solutions, you might find that each vendor offers a different level of customer support. Some might be responsive and helpful, while others might be slow to respond or unhelpful. With an all-in-one SaaS platform, you can expect consistent levels of customer support across all the tools you use. 5) Scalability As your business grows, you might find that you need to add new tools and functionalities to support your operations. With an all-in-one SaaS platform, you can often scale up your subscription to add new features as you need them. This can make it easier to manage your growth and avoid having to switch to new tools as your needs change. In summary, there are many good reasons to consider an all-in-one SaaS platform over a set of best-of-breed solutions. Not only can an all-in-one platform offer seamless integration, lower costs, and easier management, but it can also provide better customer support and scalability. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 20 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Emojot - **Location**: San Jose, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Usage Based - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - 360 Degree Feedback - A/B Testing - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appraisal History - Approval Process Control - Assessment Management - Audience Engagement - Audit Trail - Authentication - Benchmarking - Brand Tracking - Business Process Automation - CAN-SPAM Compliance - CRM Integration ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) - [Reputation Management Software](https://www.getapp.co.uk/directory/873/reputation-management/software) - [360 Degree Feedback Software](https://www.getapp.co.uk/directory/1007/360-degree-feedback/software) - [Employee Engagement Software](https://www.getapp.co.uk/directory/715/employee-engagement/software) - [Social Listening Tools](https://www.getapp.co.uk/directory/3833/social-listening-tools/software) ## Alternatives 1. [Jotform](https://www.getapp.co.uk/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews) 3. [SurveyMonkey](https://www.getapp.co.uk/software/2371/surveymonkey) — 4.6/5 (10426 reviews) 4. [Trustpilot](https://www.getapp.co.uk/software/113149/trustpilot) — 4.5/5 (1202 reviews) 5. [Broadly](https://www.getapp.co.uk/software/110573/broadly) — 4.8/5 (336 reviews) ## Reviews ### "Great support" — 4.0/5 > **Karan** | *5 September 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Quick to support and they are always available to resolve your issue. Good platform with relatively easy to use. > > **Cons**: More platform to be included in the enjoy to track. > > Overall it has been a good experience. Amazing customer support. ----- ### "Streamlining Patient Feedback with Emojot" — 5.0/5 > **Indeera** | *4 November 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Emojot’s NPS ticketing system has a user-friendly interface and provides real-time analytics that make it easy to manage patient feedback efficiently. > > **Cons**: One area for improvement is the customization options within the analytics dashboard or integrate third-party tools would enhance the platform's utility for specific organizational needs. > > We recently implemented Emojot's NPS ticketing system to streamline patient feedback management, and it has exceeded our expectations. The platform’s intuitive design makes it easy to capture, analyze, and act on Net Promoter Score (NPS) feedback, allowing our team to promptly address patient concerns and enhance overall service quality. Emojot’s analytics provide valuable insights into patient satisfaction trends, and the automated ticketing workflow ensures that no feedback slips through the cracks. The system has proven invaluable for maintaining high standards in patient care and service improvement. ----- ### "Head of Group HRS" — 3.0/5 > **Sanjeewa** | *18 September 2024* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: User friendly feedback system. able to ass many questions \& get answers as how you want. Easily manage for any person > > **Cons**: Some petty alternation even on cost. Since users are unable to finalized all at once before experience, it would be great, that small alternation done at FOC > > Great, it's gives multiple options in one questionnaire similarly able to get rating of service partners as well. ----- ### "Great service" — 5.0/5 > **Sumudu** | *21 October 2024* | Banking | Recommendation rating: 8.0/10 > > **Pros**: They are time bound, software is userfriendly and super after sake service by a team of customer friendly ppl > > **Cons**: Nothing.but this Csat app is what is exasperating . Its a pity that this survey is not user friendly. I am disappointed > > As above . I am quite disappointed with this survey app - not with Emojot ----- ### "Senior Manager - Group HR" — 5.0/5 > **Kamindu** | *5 September 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: With user-friendly interfaces, enhanced configurability, and an integrated SMS service, this solution offers seamless functionality and flexibility > > **Cons**: Need to enhance the complexity of our dashboards while ensuring they remain intuitive and visually engaging > > It’s truly remarkable how this is enabling us to configure additional workflows and surveys with greater efficiency ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2066464/emojot?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2066464/emojot) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data