hello24.ai
About hello24.ai
hello24.ai (Meta Tech Partner) is a conversational commerce platform that helps businesses interact with customers via WhatsApp. The system offers integrations with eCommerce platforms and payment gateway integration to improve revenue, re-engage or recover abandoned carts, share products, and take orders on WhatsApp as well as automate cross-sell and re-sell campaigns. Teams can reduce customer support costs through chatbot automation and a multi-agent inbox.
Key benefits of hello24.ai
5x increase in ROI on marketing spends compared to Facebook/other social media ads
4x improvement in CTR compared to traditional digital ad formats
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Reviews
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- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple to use whatsapp application
Reviewed on 22/07/2023
Overall positive experience
Overall positive experience
Pros
ability to create templates with easeeasy to setup with shopifyfast response from support team
Cons
chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional Support and Effective Marketing Tools with hello24.ai
Reviewed on 03/06/2024
We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a...
We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a game-changer for our business. Special thanks to [sensitive content hidden] whose expertise has been a constant support whenever we've faced challenges.
With their help, we're able to send messages to our customers seamlessly. This has been crucial for maintaining our customer connections.
Thank you, hello24.ai and [sensitive content hidden] for your outstanding service!
Pros
Exceptional customer support and expertise in the tool, especially from [sensitive content hidden]
Cons
While our overall experience with hello24.ai has been positive, it would be great to see more advanced analytics features to further optimize our marketing strategies.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Satisfy but must do efforts
Reviewed on 12/07/2023
Good
Good
Pros
Assistance of the team. I think Hello 24 has a good team
Cons
I recommend Hello24 to begin your activity to increase résults
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Hello24 Service rating and review
Reviewed on 25/07/2023
I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of...
I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users.
Pros
Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable.
Cons
Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time.
Alternatives Considered
WATIReasons for Switching to hello24.ai
We thought Hello24 is having the features which we need to grow our business and It is Indian base company, so we hope our data will safe.Response from Hello24 Digicom
Hi Saurabh,
Thanks for the review.
We offer direct customer support on higher plan.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
whatsapp notifications
Reviewed on 10/08/2023
very pleasant. tool works as expected. technical support is very good.
very pleasant. tool works as expected. technical support is very good.
Pros
good tool to automate whatsapp based notifications to team members. ease to set up and very good support from the hello24 team.
Cons
nothing much. it covers our use cases nicely.
hello24.ai FAQs
Below are some frequently asked questions for hello24.ai.Q. What type of pricing plans does hello24.ai offer?
hello24.ai offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of hello24.ai?
hello24.ai has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does hello24.ai support?
hello24.ai supports the following languages:
Brazilian Portuguese, English, French, German, Hindi, Italian, Portuguese, Spanish
Q. Does hello24.ai support mobile devices?
hello24.ai supports the following devices:
Q. What other apps does hello24.ai integrate with?
hello24.ai integrates with the following applications:
PayU, Razorpay, Shopify, WooCommerce, WordPress
Q. What level of support does hello24.ai offer?
hello24.ai offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
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- Lead Generation Software
- Customer Support Software
- Customer Service Software
- Lead Nurturing Software
- Lead Management Software
- eCommerce Software
- Customer Experience Software
- B2B eCommerce Platform Software
- Mobile Marketing Software
- Marketing Automation Software
- Customer Engagement Software
- Customer Communications Management Software
- Conversational Marketing Software
