About hello24.ai

hello24.ai (Meta Tech Partner) is a conversational commerce platform that helps businesses interact with customers via WhatsApp. The system offers integrations with eCommerce platforms and payment gateway integration to improve revenue, re-engage or recover abandoned carts, share products, and take orders on WhatsApp as well as automate cross-sell and re-sell campaigns. Teams can reduce customer support costs through chatbot automation and a multi-agent inbox.


Key benefits of hello24.ai

5x increase in ROI on marketing spends compared to Facebook/other social media ads
4x improvement in CTR compared to traditional digital ad formats


Images

hello24.ai Software - Sell on WhatsApp round the clock! Hello24 automates the entire purchase cycle from product search to order placement for you!
hello24.ai Software - Reach your customers on their preferred channel! Yes, hello24 lets you to reach unlimited customers on WhatsApp with highly personalized content!
hello24.ai Software - Get detailed report for your marketing campaigns. Do A/B testing, rapid hypothesizing, customer segmentation and many more based on the campaign results!
hello24.ai Software - Automate up to 90% of your customer queries and save significantly on the support costs!
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hello24.ai video
hello24.ai Software - Sell on WhatsApp round the clock! Hello24 automates the entire purchase cycle from product search to order placement for you!
hello24.ai Software - Reach your customers on their preferred channel! Yes, hello24 lets you to reach unlimited customers on WhatsApp with highly personalized content!
hello24.ai Software - Get detailed report for your marketing campaigns. Do A/B testing, rapid hypothesizing, customer segmentation and many more based on the campaign results!
hello24.ai Software - Automate up to 90% of your customer queries and save significantly on the support costs!

Not sure about hello24.ai? Compare with a popular alternative

hello24.ai

4.7 (21)
VS.
Most reviewed

Starting Price

US$20.00
month
US$39.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

48
173

Integrations

5
41

Ease of Use

4.7 (21)
4.4 (1,044)

Value for Money

4.7 (21)
4.0 (1,044)

Customer Service

4.8 (21)
4.3 (1,044)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.7 /5
(21)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have hello24.ai?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 21
Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple to use whatsapp application

Reviewed on 22/07/2023

Overall positive experience

Overall positive experience

Pros

ability to create templates with easeeasy to setup with shopifyfast response from support team

Cons

chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken

Saurabh
Overall rating
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Hello24 Service rating and review

Reviewed on 25/07/2023

I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of...

I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users.

Pros

Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable.

Cons

Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time.

Alternatives Considered

WATI

Reasons for Switching to hello24.ai

We thought Hello24 is having the features which we need to grow our business and It is Indian base company, so we hope our data will safe.

Response from Hello24 Digicom

Hi Saurabh,

Thanks for the review.

We offer direct customer support on higher plan.

Elisée
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Satisfy but must do efforts

Reviewed on 12/07/2023

Good

Good

Pros

Assistance of the team. I think Hello 24 has a good team

Cons

I recommend Hello24 to begin your activity to increase résults

Priyanshi
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Feedback for Hello24

Reviewed on 23/12/2023

Pros

Their service and the person assigned to our business is very cooperative and helpful. Happy to associate with hello21.ai

Cons

No nothing as such, by now. Just a little complex portal rest all good.

Swati
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One step solution to manage all your customers with perfect API/AI

Reviewed on 30/07/2023

It was very great

It was very great

Pros

Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time.

Cons

More uder friendly UI in broadcast page.

Alternatives Considered

WATI
Showing 5 reviews of 21 Read all reviews

hello24.ai FAQs

Below are some frequently asked questions for hello24.ai.

hello24.ai offers the following pricing plans:

  • Starting from: US$20.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

hello24.ai has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

hello24.ai supports the following languages:

Brazilian Portuguese, English, French, German, Hindi, Italian, Portuguese, Spanish

hello24.ai supports the following devices:

hello24.ai integrates with the following applications:

PayU, Razorpay, Shopify, WooCommerce, WordPress

hello24.ai offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for hello24.ai.