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BA Insight

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AI-Powered Enterprise Search Software

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About BA Insight

Upland BA Insight is an enterprise search software designed to help businesses utilize AI-driven intelligent search capabilities to deliver a personalized, connected, relevant, and internet-like user search experience. The platform enables managers to analyze user behavior, search history, and other data to deliver search results tailored to the user's needs. We deliver a unified, user-friendly experience that gathers information in any format to provide the right results with every search. Relevant content also becomes more organized and accessible with every search, ensuring users maximize productivity.

BA Insight provides a transformative enterprise search experience for a variety of users. We leverage AI technologies paired with natural language processing to deliver web-like advanced search experiences that connects users with relevant and personalized answers regardless of where those answers live. The connector-based technology works across enterprise search, customer portals, and websites, turning searches into actionable insights regardless of where content or users reside.

The SmartHub feature provides a web-like search experience using analytics, AI, intelligent query processing, and personalization. BA Insight also lets stakeholders analyze user behavior, search history, and other data to deliver search results tailored to the user's needs. Additionally, BA Insight includes advanced analytics and reporting capabilities, allowing organizations to track search usage and identify areas for improvement. Our versatile technology includes a choice of search engines and AI platforms providing:

- A unified view of search results across your enterprise knowledge systems
- 90+ connectors to extract and classify data
- Search capabilities from within applications
- Quick implementation with no/low customization needed
- Flexible deployment solutions including on-premise or cloud, and hosted with a variety of cloud providers, depending on your needs