Deskera ERP
About Deskera ERP
Deskera is an all in one business management platform that helps more than 300,000 users around the world automate core operational processes and view business performance in real-time. With an integrated platform that connects accounting, inventory and warehouse management, order fulfillment, procurement, and sales and marketing operations, Deskera enables companies to increase data accuracy, reduce costs, fulfill orders faster, and improve customer service.
Key benefits of Deskera ERP
Accounting: Track transactions, create invoices, generate reports, monitor accounts receivable and payable, create custom financial year schedules, and manage multiple currencies.
Financial Management: Manage financial processes like budgeting and forecasting, bank reconciliation and multi entity consolidation with ease. Gain visibility into financial performance, segment user roles, automatically generate financial reports, track payments, and easily forecast future financials.
Manufacturing Operations: Manage your materials, resources, and production processes efficiently with Deskera's MRP Platform. Calculate production costs, track inventory levels, and plan for purchasing and production needs. Automate the creation of purchase orders and production plans, streamlining your operations for maximum efficiency.
Inventory Management: Track inventory levels and movements in real-time. Generate stock-level alerts when reaching critical low thresholds. Automate ordering and restocking processes to maintain optimal inventory levels.
Warehouse Management: Automate receiving, order picking, and shipping. Manage multiple warehouses. Pick, Pack, and Ship from Warehouses. Utilize advanced analytics to better understand warehouse performance.
Procurement: Minimize costs, optimize order and lead times, and manage vendor scorecards, purchase orders and invoices. Automate the approval process. Receive detailed reports and analytics to gain visibility into your entire procurement cycle.
Order Management: Manage all aspects of sales orders from multiple channels, including creation of shipments, pick-pack-ship, bill of lading and backorder tracking. Assign individual order numbers, generate picking lists, view statuses, and track delivery times.
Project Accounting: Track, monitor, and analyze project revenue, expenses, and billable hours. Leverage real-time visibility into project finances and performance to ensure cost control and profitability. Enter timesheets, monitor P&L, and manage bill of quantities.
Customer Relationship Management: Segment customers, Create deal pipelines, Track customer histories and interactions, analyze customer data to target sales, automate sales tasks to reduce time and effort, create landing pages to reach more customers.
HR Management: Manage HR operations efficiently. Track employee records and performance, set up payroll and benefit plans, and automate attendance tracking. Streamline HR processes and ensure compliance with local and national regulations. Reduce paperwork and minimize manual data entry for greater efficiency.
Customer Service: Track customer interactions in one centralized system to improve response times, monitor service levels, and identify customer preferences. Streamline customer service processes with automated workflows, customizable dashboards, and real-time analytics.
Business Intelligence: Monitor business performance, track key metrics, take corrective action with comprehensive data analysis capabilities, leverage advanced reporting and visualizations to help make informed decisions, gain a comprehensive understanding of enterprise operations, identify trends, and drive measurable results.
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Reviews
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- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
When 3 Important Pillars Are Insnyc
Reviewed on 03/12/2020
Easy to learn and use. Especially if you have background and know exactly what you are doing.
Easy to learn and use. Especially if you have background and know exactly what you are doing.
Pros
The most outstanding feature is the dashboard. I get to see the overall performance of my company in a single view.
Cons
My only concern is the support for local taxation and deductions. But I believe in the future they will start adding this to the system. But you can do this manually.
- Industry: Capital Markets
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ultimate App for Business Owners
Reviewed on 16/11/2020
I find myself saving money on other software subscriptions because Deskera is robust enough to...
I find myself saving money on other software subscriptions because Deskera is robust enough to replace them!
Well thought out, seamless and easy to use Ui/Ux that is suitable for an SME or a large company
Pros
The first feature that i like about deskera is the ability to view different organisation within the same login email. That’s a huge one for me!
Here are the rest of the things that i find great about Deskera:
- i just need to learn this 1 app instead of buying several software and worry about integration later on
- aggressive product development roadmap backed by substaintial funding
- mature established product in the market with existing mmr customers so i am not worried that they are expanding beyond just a HRM software since they already nailed it on their HRM development
- access controls that are not confusing to setup since deskera is split into (ERP, CRM and People)
- supports compliance and regulations from many countries (and growing)
- Well thought out, seamless and easy to use Ui/Ux that is suitable for an SME or a large company
- API + Whitelabeling + CNAME!!
- There is a “mailchimp” within the CRM so i can send emails campaigns :)
- Last but not least: Great team from Singapore!
Cons
I would need to use the desktop version of Deskera to administer new employees
Alternatives Considered
QuickBooks EnterpriseReasons for Choosing Deskera ERP
Due to expanding needs of the business, i find that Deskera covers wider spectrum of performance.Switched From
Zoho DeskReasons for Switching to Deskera ERP
Deskera is at a different league altogether, it can do so much more than most of the standalone solution in the market.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Completely Amateur Software
Reviewed on 21/07/2021
I would stay away.
In the span of 1 month, I initially reported 4 bugs, only to have 2 bugs fixed,...
I would stay away.
In the span of 1 month, I initially reported 4 bugs, only to have 2 bugs fixed, and I ended up with a whole new set of 5 bugs. All while wasting 30+ hours QA'ing the product for them because they don't know how to integrate with Stripe properly.
The reviews on G2, Capterra, and Appsumo must be sponsored because there's no way I'm the only person who integrated Stripe with Deskera and I'm the only one with tech glitches. 3 business owners contacted me asking why I'm sending duplicate invoices. Kudos to the Deskera team for adding Stripe integration WITHOUT testing and WITHOUT performing QA.
Pros
Nothing was positive about this experience for 4 months.
Cons
It's been 1 month since my original request to have fixes to something so simple, and more importantly, REASONABLE. (1) Email invoices directly from Deskera app (2) Add a payment link in the body of the email. (3) Add a payment link to the attached invoice. (4) Add payment details to their Integrated "Stripe Express" Dashboard. For bug (4), imagine as a business owner receiving 20 payments and none of them have customer info or any other details, all that Deskera shows is a blank page with totals. Photo is attached here https://tinyurl.com/yfev3e5g. This was the response for (4), and I quote: "If you further want to confirm who all have paid, that is what the Bank reconciliation process is for. You will need to reconcile your bank against the various payments you receive regularly as well..."
(1) was resolved
(2) was resolved
(3) was not resolved
(4) was not resolved
There is a new (5th) problem where integration with Stripe sends out phantom invoices that are separate from the invoices generated in Deskera. Accompanying the (5th) problem is a (6th) problem, where this new phantom invoice contains (A) a different Invoice # (B) contains different net terms and (C) contains a different date of issue. Another new problem after integrating with Stripe, (7) there is no connection back and forth. I.e. I send out an invoice for $1,000. Client asks for a $200 price adjustment. Deskera invoice is updated to show $800. The payment link does not update to reflect new $800 total.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Making the Switch
Reviewed on 30/11/2020
It covers distinct separate phases of my company and allows for the combining of different paid...
It covers distinct separate phases of my company and allows for the combining of different paid services. I look to continue saving on monthly expenses by having an effective and budget friendly solution.
Pros
I love that the developer of the software is listening to the users inside their Facebook private group and implementing the suggestions and changes. Any issues that arise are handled and provided with constant updates.
New features and integrations are being deployed frequently, adding value to the purchase.
The features and rich enough for my purposes and provides a tremendous value for my company.
Cons
While the software is not complex, making the transitions from decades of Quickbooks is time-consuming. I wish there was a way to import all my data and make the process a bit quicker and smoother. (Unless I overlooked this option somehow)
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great SMB accounting software with loads of extras
Reviewed on 04/11/2020
Pros
I'm currently using Deskera for accounting to replace Waveapps. While there seems to be a bit of a learning curve, it's not all that different, and there is a large feature set. Accounting *alone* is worth the price for me. I'm planning to bring on some VAs and contractors early next year and having HR and CRM functionality in one tool is a huge value.
Cons
The "revamped" interface is great but still undergoing some integrations. The main thing missing for me from Waveapps is the ability to connect my business credit card to track expenses (my bank account workds fine).
Customer service has been very responsive and let me know it's under development, but for now I still have to import items which is annoying.
Reasons for Choosing Deskera ERP
I wanted to consolidate my business tools, focusing first on my accounting options.Switched From
WaveReasons for Switching to Deskera ERP
The combination and integration of tools in Deskera will replace future needs for separate HR and CRM subscriptions.Deskera ERP FAQs
Below are some frequently asked questions for Deskera ERP.Q. What type of pricing plans does Deskera ERP offer?
Deskera ERP offers the following pricing plans:
- Starting from: US$250.00/month
- Pricing model: Subscription
- Free Trial: Available
Deskera ERP offers a variety of pricing plans to fit businesses at every stage of growth. Small Business: starting at $250/month (billed annually) Growth: starting at $750/month (billed annually) Mid Market: starting at $1500/month (billed annually) Enterprise: Contact vendor for pricing details
Q. Who are the typical users of Deskera ERP?
Deskera ERP has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Deskera ERP support?
Deskera ERP supports the following languages:
English
Q. Does Deskera ERP support mobile devices?
Deskera ERP supports the following devices:
Q. What other apps does Deskera ERP integrate with?
We do not have any information about what integrations Deskera ERP has
Q. What level of support does Deskera ERP offer?
Deskera ERP offers the following support options:
Phone Support
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