---
description: Learn how CWILL Order Tracking can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for CWILL Order Tracking.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CWILL Order Tracking Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Returns Management Software (RMS)](/directory/3867/returns-management-rms/software) > [CWILL Order Tracking](/software/2067866/parcel-panel)

# CWILL Order Tracking

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> CWILL Order Tracking (formerly Parcel Panel) helps Shopify and DTC ecommerce brands deliver better post-purchase experiences with branded order tracking, real-time shipment visibility across 1,500+ carriers, proactive shipping notifications, and 24/7 support.
> 
> Verdict: Rated **5.0/5** by 54 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CWILL Order Tracking

Branded Post-Purchase Experience
Deliver a seamless, branded order tracking experience that keeps customers engaged after checkout with customizable tracking pages and proactive shipping notifications.

Real-Time Shipment Visibility
Track shipments across 1,500+ global carriers from a single dashboard with real-time updates, helping both merchants and customers stay informed throughout the delivery journey.

Reduce WISMO Inquiries
Keep customers updated automatically with proactive shipping notifications and accurate tracking information, reducing "Where is my order?" support requests.

Global Customer Experience
Support international and cross-border ecommerce with tracking pages and shipping notifications available in 20+ languages, providing a localized experience for customers worldwide.

Drive Additional Revenue
Turn your tracking page into a revenue-generating touchpoint with product recommendations and promotional offers that encourage repeat purchases and additional sales.

Actionable Shipping Insights
Monitor delivery performance and shipping trends with built-in analytics to identify opportunities for improving fulfillment efficiency and customer satisfaction.

Built for Shopify
Built for Shopify and easy to set up, CWILL Order Tracking integrates seamlessly with Shopify stores to help merchants deliver a better post-purchase experience.

24/7 Customer Support
Get expert assistance whenever you need it with 24/7 live chat and email support, helping you resolve questions quickly and keep your business running smoothly.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 54 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CWILL

## Commercial Context

- **Starting Price**: US$11.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Alerts/Notifications
- Customisable Branding
- Data Import/Export
- Delivery Estimate
- Delivery Record
- Delivery Tracking
- Email Templates
- Exchange Management
- Ground Shipping
- Inventory Management
- Location Tracking
- Order Management
- Order Tracking
- Package Tracking
- Real-Time Notifications
- Refund Management
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Shipping

## Integrations (9 total)

- Gorgias
- Growave
- Intercom
- Klaviyo
- Loox
- Omnisend
- PageFly
- Stamped.io
- Weglot

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Returns Management Software (RMS)](https://www.getapp.co.uk/directory/3867/returns-management-rms/software)

## Related Categories

- [Returns Management Software (RMS)](https://www.getapp.co.uk/directory/3867/returns-management-rms/software)
- [Shipment Tracking Software](https://www.getapp.co.uk/directory/1691/shipment-tracking/software)

## Alternatives

1. [AfterShip](https://www.getapp.co.uk/software/101825/aftership) — 4.9/5 (473 reviews)
2. [ShipTime](https://www.getapp.co.uk/software/2056001/shiptime) — 4.6/5 (500 reviews)
3. [ShippyPro](https://www.getapp.co.uk/software/130943/shippypro) — 4.7/5 (155 reviews)
4. [Freightview](https://www.getapp.co.uk/software/100883/freightview) — 4.7/5 (743 reviews)
5. [TrackingMore](https://www.getapp.co.uk/software/2038023/trackingmore) — 5.0/5 (20 reviews)

## Reviews

### "Best support" — 5.0/5

> **Florian** | *24 August 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Works best for me in Shopify. Great support, working on weekends 24/7. When I  have a problem I get in minutes feedback and a solution.
> 
> **Cons**: Nothing, Translation for lower plans would be nice. In my plan, the plattform is in English and not in German.

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### "Easy to use and set-up BEGINNER FRIENDLY :D" — 5.0/5

> **Jeanne** | *23 September 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and set-up even as a shopify beginner, no coding experience needed. Customer support was swift and knowledgable in support :)\!
> 
> **Cons**: no themes option to integrate from shopify existing themes page. therefore it is very hassle to need the coding expertise to even do simple things like basic spacing, when it looks crammed up within the tracking page.

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### "Exccelent Customer Service" — 4.0/5

> **Sofia** | *31 August 2023* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: Thanks to Parcel panel, my customers can track their orders without difficulty. The app is easy to use and has many customisation features. I recommend it\! In addition, the customer service is very helpful and responsive. Thanks to Jessica who helped me solve my problems and doubts
> 
> **Cons**: The price could be lower. Everything else is OK
> 
> Thanks to Parcel panel, my customers can track their orders without difficulty. The app is easy to use and has many customisation features. I recommend it\! In addition, the customer service is very helpful and responsive. Thanks to Jessica who helped me solve my problems and doubts

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### "AMAZING\!\!\! 500 STARS\!\!\!" — 5.0/5

> **Alexandria** | *11 March 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I love it\! It is so easy and the Support Team is amazing\! \[sensitive content hidden\] is my hero\!\!\!\!\!
> 
> **Cons**: Nothing. No cons\! Super easy. Super fast\!
> 
> The setup was so fast and easy, and \[sensitive content hidden\] helped me get my page to look exactly I was picturing it in only a few seconds. Amazing\!

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### "extra things" — 5.0/5

> **Anthony** | *22 February 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Great for my brand without the intrusive advertisments
> 
> **Cons**: When I expand my store I need to start a paid subscription but it seems worth it anyways
> 
> great service and welcome with increased quota and unbranding right away

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2067866/parcel-panel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/parcel-panel/> |
| en-AE | <https://www.getapp.ae/software/2067866/parcel-panel> |
| en-AU | <https://www.getapp.com.au/software/2067866/parcel-panel> |
| en-CA | <https://www.getapp.ca/software/2067866/parcel-panel> |
| en-GB | <https://www.getapp.co.uk/software/2067866/parcel-panel> |
| en-IE | <https://www.getapp.ie/software/2067866/parcel-panel> |
| en-NZ | <https://www.getapp.co.nz/software/2067866/parcel-panel> |
| en-SG | <https://www.getapp.sg/software/2067866/parcel-panel> |
| en-ZA | <https://www.getapp.za.com/software/2067866/parcel-panel> |

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