--- description: Learn how Pilla can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Pilla. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pilla Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/1257/team-communication/software) > [Pilla](/software/2067911/pilla) # Pilla Canonical: https://www.getapp.co.uk/software/2067911/pilla Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2067911/pilla?page=2) > A workflow automation app for deskless teams. Design workflows on a canvas, your team runs them on any device, AI keeps them on track. > > Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Pilla Scale your operation without scaling your team Run the same standards across every location without hiring more managers to keep them. Each site works the way you decided, not the way it drifts. - Build it your way, not from a template Pilla starts as a blank canvas. Set up the processes you already know work, exactly how you want them, and change them whenever your business does. You never bend your operation to fit the software. - Your team runs it on the device they already carry. Workflows run on the phone, tablet or computer your team already uses. Nothing new to buy and nothing complicated to learn. Staff follow each step right where the work happens. - Proof that the work was done Every photo, check, number and signature is captured at the point of work and saved into an audit trail. When you need to show standards were met, the evidence is already there. - Let AI handle the chasing Add AI to any step and it runs the checks, follow-ups and decisions for you. It flags anything missed the moment it happens, so issues surface on their own instead of you hunting for them. - See the work as it happens Real-time dashboards show progress across every team, location and workflow. You know what is on track and what needs attention without calling round or waiting for end-of-day reports. - Connect the tools you already use Wire workflows into Slack, Microsoft Teams, Google and more, so the right updates and records flow automatically. No one copies information between apps by hand. - Pay for what you use, not who uses it Pricing is based on the work your team runs, not the number of seats. A team of five and a team of fifty running the same routine pay the same. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 18 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pilla ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: Pay for workflows that you use - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, British Virgin Islands, Canada, Guernsey, Ireland, Isle of Man, Jersey, US Virgin Islands, United Kingdom, United States ## Features - @mentions - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assignment Management - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Customisable Reports - Dashboard - Discussions/Forums - File Sharing - Forms Management - Gantt/Timeline View - Meeting Management - Mobile Access - Progress Tracking - Real-Time Chat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software) ## Related Categories - [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software) - [Workflow Management Software](https://www.getapp.co.uk/directory/566/business-workflow/software) - [Task Management Software](https://www.getapp.co.uk/directory/570/task-management/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5296 reviews) 2. [Trello](https://www.getapp.co.uk/software/90700/trello) — 4.5/5 (23555 reviews) 3. [Jira](https://www.getapp.co.uk/software/9953/jira) — 4.4/5 (15414 reviews) 4. [monday.com AI Work Platform](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6072 reviews) 5. [Asana](https://www.getapp.co.uk/software/90584/asana) — 4.5/5 (13604 reviews) ## Reviews ### "Excellent operational platform for hospitality" — 5.0/5 > **Charlie** | *8 May 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's clarity of presentation, the thought that has gone into it, and above all else, the approach of \[sensitive content hidden\] and team to develop the product to improve it so it fits our needs. > > **Cons**: Everything we've had issues with the Pilla team has worked to resolve. > > VERY GOOD\! Would absolutely recommend trying it, especially for single site or smaller operators to use the Pilla templates for their operational checklists. As an owner, it helps you be able to have a day off here and there and know procedures are being followed\! ----- ### "Amazing Company" — 5.0/5 > **Poppy** | *10 February 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Super easy to set up, use across all our sites and great for integrating training with all our teams\! > > **Cons**: It's taken a while to get to where it is but it was well worth the wait. > > Transferring from our previous outdated compliance system seemed like a monumental task but the Pilla team made it feel seamless. With fast responses to any question and heaps of templates to help guide the set up what was need in each task we have been able to streamline our procedures and overall business. ----- ### "Good solution for new small businesses" — 3.0/5 > **Sandra** | *12 May 2023* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I like that Pilla integrates all the features that I need as a business owner, but woudl have to buy separate products for. It makes it super easy to find and enrol new talent. > > **Cons**: As a new platform I think there's still room for improvement. There's no native app, my staff has had a few issues logging in, checklists aren't as intuitive to use as I thought they would be. Having said that, \[sensitive content hidden\] is super responsive and I trust that all of this will improve quickly. > > So far my experience with Pilla is positive. My business will continue to use the platform for HR, performance and safety management. ----- ### "Great people to work with, great system\!" — 5.0/5 > **Fran** | *7 May 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: It's a great user-friendly system for our daily tasks > > **Cons**: Nothing that can't be fixed, \[sensitive content hidden\] is always happy to help us out. One thing would be great is ability to more easily add tasks that apply to all sites (as we are multisite) rather than having to duplicate the task - but I am sure this is on the way\! > > \[sensitive content hidden\] is always online with a speedy reply and is happy to help which makes all the difference. Like any new system being introduced to a team of 70 people who are used to something else, there has been a changeover process but it's been a good and positive one and as it's easy to use people have taken to it quickly. So far we just use the compliance/checklists side so can't comment on the rota system but looks good. ----- ### "It was really easy to set up our kitchen compliance" — 5.0/5 > **Rebecca** | *16 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The team are really helpful and fast to respond, explaining things thoroughly. Pilla has changed the way we work for the better. > > **Cons**: I've got no negatives to mention. The system is time saving and keeps everything important in one place. > > Overall we are very pleased with Pilla. It enables us to keep all our important documentation in one place and report any issues efficiently. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2067911/pilla?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2067911/pilla) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data