---
description: Learn how ID Cloud can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ID Cloud.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ID Cloud Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [ID Cloud](/software/2068203/id-cloud)

# ID Cloud

Canonical: https://www.getapp.co.uk/software/2068203/id-cloud

> ID Cloud is an AI-powered contact center software platform unifying voice, email, chat, social media \& video into one single interface.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ID Cloud

 Easy on the pocket
 Quick deployment \& activation
 Comprehensive reports
 Work from anywhere agents
 Real time monitoring
 Optimized agent efficiency
 Improve ROI
 Scale up or down as per need
 Provide better customer experiences
 Higher uptime
 Connect with customers on all channels
 Adhere to the DNC guidelines
 Increase call handling capacity

## About the vendor

- **Company**: Teckinfo Solutions
- **Founded**: 1995

## Commercial Context

- **Pricing Details**: Please contact Teckinfo Solutions for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Alerts/Escalation
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transfer
- Call Whispering
- Callback Scheduling

## Integrations (3 total)

- LeadSquared
- Zoho CRM
- Zoho Desk

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (881 reviews)
2. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews)
3. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/chasedata) — 4.8/5 (325 reviews)
4. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1786 reviews)
5. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (919 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2068203/id-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/id-cloud/> |
| en-AE | <https://www.getapp.ae/software/2068203/id-cloud> |
| en-AU | <https://www.getapp.com.au/software/2068203/id-cloud> |
| en-CA | <https://www.getapp.ca/software/2068203/id-cloud> |
| en-GB | <https://www.getapp.co.uk/software/2068203/id-cloud> |
| en-IE | <https://www.getapp.ie/software/2068203/id-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/2068203/id-cloud> |
| en-SG | <https://www.getapp.sg/software/2068203/id-cloud> |
| en-ZA | <https://www.getapp.za.com/software/2068203/id-cloud> |

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