---
description: Learn how PerfectServe can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for PerfectServe.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PerfectServe Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Patient Case Management Software](/directory/815/patient-case-management/software) > [PerfectServe](/software/2068784/perfectserve)

# PerfectServe

Canonical: https://www.getapp.co.uk/software/2068784/perfectserve

> PerfectServe offers a suite of cloud-based solutions that accelerate speed to care by streamlining communication and optimizing provider scheduling.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of PerfectServe

PerfectServe customers experience a range of benefits: fewer communication errors and delays; improved speed to care; faster physician response times; fairer, more complete provider and staff schedules; increased patient satisfaction; faster discharge times; reduced vendor footprint; increased physician and nurse time at the bedside; and even the ability to bring joy back to caregivers by removing common obstacles they face in the course of delivering patient care each day.

Individual outcomes are varied based on the size and scope of the deployment, but here are some representative real-world results achieved by our customers:

Financial Outcomes
$680,000: Annual savings from hardware and vendor replacement.

5.2%: Reduction in length of stay.

2,000: More patients served per year following call center automation.

5.2%: Reduction in nurse overtime.

Patient Outcomes
32%: Reduced readmissions allowing patients to remain at home.

$600,000: Avoided by reducing patient harm from care transitions.

42%: Faster acknowledgment times for critical lab results.

20%: Reduction in patient falls.

Clinician Experience
76%: Decrease in time to initiate communication with EHR-embedded messaging.

68%: Reduction in physician callback time.

26%: Increase in nurse user satisfaction with the nurse mobility module.

0: Three-year specialist turnover after fatigue-busting schedule overhaul.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: PerfectServe
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact PerfectServe for pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Appointment Scheduling
- Call Routing
- Care Plan Management
- HIPAA Compliant
- Messaging
- Mobile Access
- Online Scheduling
- Patient Engagement Software
- Patient Intake
- Patient Portal
- Reminders
- Scheduling
- Virtual Waiting Room

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Case Management Software](https://www.getapp.co.uk/directory/815/patient-case-management/software)

## Related Categories

- [Patient Case Management Software](https://www.getapp.co.uk/directory/815/patient-case-management/software)
- [Hospital Management Software](https://www.getapp.co.uk/directory/795/hospital-management/software)
- [Patient Engagement Software](https://www.getapp.co.uk/directory/1359/patient-engagement/software)
- [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software)
- [Patient Scheduling Software](https://www.getapp.co.uk/directory/3825/patient-scheduling/software)

## Alternatives

1. [Tebra](https://www.getapp.co.uk/software/102859/tebra) — 3.9/5 (1365 reviews)
2. [NextGen Office](https://www.getapp.co.uk/software/107213/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews)
3. [vcita](https://www.getapp.co.uk/software/91196/vcita-contact-forms-and-online-scheduling) — 4.5/5 (291 reviews)
4. [Mend](https://www.getapp.co.uk/software/110429/mend-app) — 4.6/5 (920 reviews)
5. [Healthie](https://www.getapp.co.uk/software/113965/healthie) — 4.4/5 (121 reviews)

## Reviews

### "Paging Service" — 4.0/5

> **Jonathan** | *1 September 2019* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: This product is something my office and hospital rely on for paging.  I truly use it everyday and it helps with communication amongst medical personnel.
> 
> **Cons**: Nothing truly negative to say.  I’ve been blessed to incorporate use of this daily to help with my practice.

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### "Software on the Edge of Being Great" — 4.0/5

> **Verified Reviewer** | *19 May 2019* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: The integrations that allow my medical clients to go beyond texting while staying in compliance with HIPAA and other medical data regulations are fantastic. The user interface and experience is much more updated than a lot of healthcare communication software we see.
> 
> **Cons**: This software isn't so comprehensive as to remove a layer of communication frustration - it only adds to all the alarms, devices, and other infrastructure our practitioners (especially nurses) already have to deal with. We've given direct feedback to PerfectServe over the years that has yet to be integrated.
> 
> This software has a ton of potential to be a truly assistive solution, but continues to fall short of the mark.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2068784/perfectserve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/perfectserve/> |
| en-AE | <https://www.getapp.ae/software/2068784/perfectserve> |
| en-AU | <https://www.getapp.com.au/software/2068784/perfectserve> |
| en-CA | <https://www.getapp.ca/software/2068784/perfectserve> |
| en-GB | <https://www.getapp.co.uk/software/2068784/perfectserve> |
| en-IE | <https://www.getapp.ie/software/2068784/perfectserve> |
| en-NZ | <https://www.getapp.co.nz/software/2068784/perfectserve> |
| en-SG | <https://www.getapp.sg/software/2068784/perfectserve> |
| en-ZA | <https://www.getapp.za.com/software/2068784/perfectserve> |

-----

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