---
description: Learn how Concerto can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Concerto.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Concerto Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Concerto](/software/2069071/concerto)

# Concerto

Canonical: https://www.getapp.co.uk/software/2069071/concerto

> Concerto AI’s AI-driven smart assistant helps small businesses streamline their front desk operations, providing a seamless customer experience across various text and voice channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Concerto

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Customisable Branding
- Email Management
- Engagement Tracking
- For Developers
- Intent Recognition
- Lead Capture
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search

## Integrations (5 total)

- Freshdesk
- Meevo
- Phorest
- ZENOTI
- Zapier

## Category

- [Conversational AI Platforms](https://www.getapp.co.uk/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.getapp.co.uk/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [UChat](https://www.getapp.co.uk/software/2068586/uchat) — 4.9/5 (73 reviews)
3. [Denser AI](https://www.getapp.co.uk/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.getapp.co.uk/software/2071616/botsonic) — 4.8/5 (80 reviews)
5. [Mindset AI](https://www.getapp.co.uk/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2069071/concerto)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/concerto/> |
| en-AE | <https://www.getapp.ae/software/2069071/concerto> |
| en-AU | <https://www.getapp.com.au/software/2069071/concerto> |
| en-CA | <https://www.getapp.ca/software/2069071/concerto> |
| en-GB | <https://www.getapp.co.uk/software/2069071/concerto> |
| en-IE | <https://www.getapp.ie/software/2069071/concerto> |
| en-NZ | <https://www.getapp.co.nz/software/2069071/concerto> |
| en-SG | <https://www.getapp.sg/software/2069071/concerto> |
| en-ZA | <https://www.getapp.za.com/software/2069071/concerto> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"Concerto","description":"Concerto AI is a cloud-based conversational AI platform designed to help Salons, Spas, Med Spas, and Dental Practices streamline their front desk operations. The software allows organizations to design, launch, and manage custom smart assistants on diverse text and voice channels such as phone, SMS, website chat, social messengers, and smart speakers.\n\nPowered by artificial intelligence (AI), the software uses natural language processing (NLP) and machine learning (ML) modules to understand and respond to human queries with near-human perfection. Key features include appointment management, question-answering, customer support, conversational forms, analytics and insights, and a comprehensive unified inbox. \n\nConcerto AI’s no-code software enables organizations to automate customer conversations and allows integration with various third-party applications including Meevo, Phorest, (any others?). It is compliant with data protection laws such as GDPR and HIPAA.","url":"https://www.getapp.co.uk/software/2069071/concerto","@id":"https://www.getapp.co.uk/software/2069071/concerto#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.uk/software/2069071/concerto#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Concerto","position":3,"item":"/software/2069071/concerto","@type":"ListItem"}]}]}
</script>
