---
description: Learn how BastionGPT can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for BastionGPT.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BastionGPT Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [BastionGPT](/software/2069251/bastiongpt)

# BastionGPT

Canonical: https://www.getapp.co.uk/software/2069251/bastiongpt

> BastionGPT is a HIPAA-compliant AI-powered digital assistant and scribe that helps healthcare providers improve efficiency and provide better patient care.  Built using the latest generation AI models, including those that power ChatGPT, Claude, and Gemini.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of BastionGPT

Maintain HIPAA Compliance: Your data stays within BastionGPT’s secure environment, with a Business Associate Agreement (BAA) included by default on every plan.&#10; &#10;Generate customized clinical documentation: Draft progress notes, referral letters, treatment plans, and patient education materials that match your writing style and specialty-specific terminology using healthcare-trained AI models.&#10; &#10;Access multiple leading AI models: BastionGPT utilizes the latest generation AI models that power ChatGPT, Claude, and Gemini, delivering higher accuracy than single-model solutions without switching interfaces or paying for multiple subscriptions.&#10; &#10;Customize outputs to your practice style: Save frequently used prompts, provide templates, and adjust response formats to streamline your workflows and maintain consistency across documentation.&#10; &#10;Process extensive clinical documents: Upload and analyze patient records, documents, research articles, or guidelines up to 150,000 words, with BastionGPT drafting documentation, extracting key findings, identifying inconsistencies, and generating summaries in seconds.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FortaTech Security

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: All plans include a BAA, unlimited transcription, and a 7-day free trial.  Pricing is per user per month, with discounts available for annual subscriptions.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 70 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Chatbot
- Collaboration Tools
- Customisable Branding
- Customisable Templates
- For Sales/Marketing
- Generative AI
- Live Chat
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Templates
- Text Editing
- Transcripts/Chat History

## Integrations (1 total)

- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [AI Writing Assistant Software](https://www.getapp.co.uk/directory/3842/ai-writing-assistant/software)

## Alternatives

1. [ChatGPT](https://www.getapp.co.uk/software/2070494/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.getapp.co.uk/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.getapp.co.uk/software/2071616/botsonic) — 4.8/5 (79 reviews)
4. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.getapp.co.uk/software/2068239/wati) — 4.6/5 (202 reviews)

## Reviews

### "Like Chat GPT but intuitive and private for health practitioners" — 5.0/5

> **Emma** | *10 June 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Bastion is like Chat GPT but knows what healthcare practitioners need, including the privacy systems that are crucial to our work.  It's easy to use - very little time is spent working it out as it has such a straightforward, clean interface.  I love the system of prompts and have refined mine to get what I need.  I tried many AI programs and Bastion hits the mark.  I kept going back to it and finally just stayed\!
> 
> **Cons**: I can't think of many cons.  If pressed, being able to select British spellings would be great, but you can ask Bastion to add use them in your prompt.
> 
> Bastion is like the intern I always needed.  It just needs some context and explanation of what I need and off it goes, often giving me back work that is better written than what I would have done.  Bastion has seriously given me hours of time back - that is not an exaggeration.  Tasks that took hours are now done at the click of a button.  I could not go back\!

-----

### "Psychological Report Writing Made Easy with BastionGPT" — 5.0/5

> **Alexis** | *4 October 2023* | Writing & Editing | Recommendation rating: 10.0/10
> 
> **Pros**: I love that the creativity level can be placed at zero to endure there is no "new" or inaccurate information in the output.  The HIPAA-compliance feature is a huge time saver because I do not have to take out identifying information.
> 
> **Cons**: When the last sentence or paragraph of output is incomplete.Cannot interact with PDFs
> 
> We are solving the problem of the shortage of psychologists, by writing their reports faster, so they can see more clients\!

-----

### "Zero customer service" — 5.0/5

> **Verified Reviewer** | *3 December 2024* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Price is great. Concept is great but the functionality with the program is a disaster.
> 
> **Cons**: No customer service. I've met with the two twice, issues are still not resolved
> 
> Poor. Unless they provide some assistance i will cancel my service

-----

### "Review" — 4.0/5

> **Kyle** | *3 October 2023* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Secure summarization of data, customer services was great
> 
> **Cons**: Needs an API, and somtimes had issues with Azure
> 
> Would recommend. Customer service was great

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2069251/bastiongpt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/bastiongpt/> |
| en-AE | <https://www.getapp.ae/software/2069251/bastiongpt> |
| en-AU | <https://www.getapp.com.au/software/2069251/bastiongpt> |
| en-CA | <https://www.getapp.ca/software/2069251/bastiongpt> |
| en-GB | <https://www.getapp.co.uk/software/2069251/bastiongpt> |
| en-IE | <https://www.getapp.ie/software/2069251/bastiongpt> |
| en-NZ | <https://www.getapp.co.nz/software/2069251/bastiongpt> |
| en-SG | <https://www.getapp.sg/software/2069251/bastiongpt> |
| en-ZA | <https://www.getapp.za.com/software/2069251/bastiongpt> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"BastionGPT","description":"BastionGPT is an AI-powered digital assistant solution that helps healthcare professionals reduce fatigue, improve their efficiency and provide better patient care. Built using the latest generation AI models, including those that power ChatGPT, Claude, and Gemini to summarize clinical information, draft documents and fetch information in a secure and compliant service.\n\nThe platform employs encryption and security protocols that mitigate risks tied to HIPAA violations. The data processed through BastionGPT remains inaccessible to OpenAI and other third-party entities involved in data mining.\n\nThe service assists in various tasks, such as generating notes, recording medical codes, drafting patient communications, and summarizing medical records. By opting for BastionGPT, healthcare providers can optimize their service delivery, monitor administrative duties, and offer patient care.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/48d9cc18-11d4-4be5-83f5-e08d2c4b39b3.png","url":"https://www.getapp.co.uk/software/2069251/bastiongpt","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2069251/bastiongpt#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/2795/chatbot/software","@type":"ListItem"},{"name":"BastionGPT","position":3,"item":"/software/2069251/bastiongpt","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/software/2069251/bastiongpt#breadcrumblist"}]}
</script>
