---
description: Learn how Emotive can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Emotive.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Emotive Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Mobile Marketing Software](/directory/309/mobile-marketing/software) > [Emotive](/software/2069556/emotive)

# Emotive

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> Emotive is the world's first and only consumer sales platform. We enable eCommerce brands to scale 1:1 relationships with millions of customers through two-way text message conversations.
> 
> Verdict: Rated **4.3/5** by 106 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Emotive

•Easy to set up and get started with a day free trial.
•Guaranteed five times return on investment (ROI) on SMS marketing spend.
•Collaborative support team provides tailored guidance and automation.
•Monthly calendars and strategies inspire personalized SMS content.
•Integrates with ecommerce platforms and marketing apps for seamless experiences.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 106 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emotive

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Emotive for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 2-Way Messaging
- API
- Audience Targeting
- Automated Responses
- CRM
- Campaign Management
- Chatbot
- Contact Management
- Customer Segmentation
- Engagement Tracking
- Human Handover
- Live Chat
- MMS
- Mass Texting
- Message Personalisation
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Keywords
- One-to-One Messaging

## Integrations (11 total)

- BigCommerce
- Gorgias
- Help Scout
- Justuno
- Klaviyo
- Mailchimp
- Shopify
- Slack
- WooCommerce
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Mobile Marketing Software](https://www.getapp.co.uk/directory/309/mobile-marketing/software)

## Related Categories

- [Mobile Marketing Software](https://www.getapp.co.uk/directory/309/mobile-marketing/software)
- [Conversational Marketing Software](https://www.getapp.co.uk/directory/1659/conversational-marketing-platform/software)
- [SMS Marketing Software](https://www.getapp.co.uk/directory/1291/sms-marketing/software)
- [eCommerce Software](https://www.getapp.co.uk/directory/744/ecommerce/software)

## Alternatives

1. [Project Broadcast](https://www.getapp.co.uk/software/2071206/project-broadcast) — 4.9/5 (650 reviews)
2. [SlickText](https://www.getapp.co.uk/software/111837/slicktext-com) — 4.8/5 (269 reviews)
3. [Clearstream](https://www.getapp.co.uk/software/112607/clearstream) — 4.8/5 (694 reviews)
4. [Omnisend](https://www.getapp.co.uk/software/112199/omnisend) — 4.7/5 (836 reviews)
5. [EZ Texting](https://www.getapp.co.uk/software/20491/ez-texting) — 4.5/5 (273 reviews)

## Reviews

### "Thank you for your help" — 5.0/5

> **Melissa** | *20 May 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Makes things easier to understand and as I am very visual it is a great support to me when I am doing my tasks.
> 
> **Cons**: Does not really apply.  I thought that the platform was very helpful in general.

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### "Great platform, and amazing support." — 5.0/5

> **Ryan** | *28 March 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Great platform, and amazing support.
My experience with emotive is very positive. I have tried all other platforms and switched from Klayvio and Attentive and this is by far the best SMS platform out there.
> 
> **Cons**: Great User experience, great cusotmer support

-----

### "The Worst Customer Experience of My Entire Life as a Business Owner" — 1.0/5

> **Nick** | *23 January 2023* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. Texting is a very basic service, all they do is blast a 160 characters to your list. They bring nothing special to the table in regard to shit
> 
> **Cons**: They DO NOT care about you and will enact shady practices in order to squeeze as much money out of you as possible before you inevitably switch to a better service
> 
> Emotive is hands down, bar none, the worst company I've ever had the pleasure of working with/being stuck in a contract with. I've never been treated so horribly by a company, let alone one that I paid over $100k to. They do not care about their customers AT ALL, all they care about is collecting their next monthly payment. They also implement policies that are borderline illegal, or have become illegal since after they implemented these policies. For example, they will auto renew your annual contract, one worth $40,000+, without a single notification, email, or confirmation that this is happening. Which is considered illegal now, but unfortunately it became law after my contract renewal. I reached out one week after it was renewed stating that I did not want to renew my contract, and Emotive told me nope, we'll be collecting our $40,000 no matter what, even though what we did is now illegal, it wasn't at the time. Also, the clause in my contract about renewal WASNT EVEN IN THE CONTRACT. The contact had a small link to "additional terms", in which the auto renewal without notification terms were buried. Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get lawyers involved than let me cancel my contract because I missed the cancel deadline by 5 days. On top of that, they charge more for inferior tech than their competitors. If you're considered Emotive, run for the hills, please. This is a horrible, horrible comp

-----

### "Emotive is Great" — 5.0/5

> **Jesse** | *8 August 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Support is always available when needed whether I need to call, email, or slack someone
> 
> **Cons**: We like everything. There is nothing that we dont like
> 
> Emotive has been great to work with. Dash board and reporting is great and makes the data easy to read

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### "Best Customer Support We've Work With" — 5.0/5

> **Fausto** | *18 April 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use of the platform.
> 
> **Cons**: It lacks a mobile app. That would be convenient to work on the road or see progress.
> 
> The experience has been great. I don't have any complaints.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2069556/emotive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/emotive/> |
| en-AE | <https://www.getapp.ae/software/2069556/emotive> |
| en-AU | <https://www.getapp.com.au/software/2069556/emotive> |
| en-CA | <https://www.getapp.ca/software/2069556/emotive> |
| en-GB | <https://www.getapp.co.uk/software/2069556/emotive> |
| en-IE | <https://www.getapp.ie/software/2069556/emotive> |
| en-NZ | <https://www.getapp.co.nz/software/2069556/emotive> |
| en-SG | <https://www.getapp.sg/software/2069556/emotive> |
| en-ZA | <https://www.getapp.za.com/software/2069556/emotive> |

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