--- description: Learn how Zoho FSM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Zoho FSM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho FSM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Lawn Care Software](/directory/1427/lawn-care/software) > [Zoho FSM](/software/2070344/zoho-fsm) # Zoho FSM Canonical: https://www.getapp.co.uk/software/2070344/zoho-fsm Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2070344/zoho-fsm?page=2) > Zoho FSM is a field service management platform that simplifies work order and workforce management, scheduling, and billing. The mobile app enables live tracking and helps field agents collaborate with the office. Zoho FSM integrates seamlessly with other Zoho and third-party applications. > > Verdict: Rated **4.6/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho FSM \-‌ Get more done without switching between apps. Zoho FSM handles work order management, scheduling and dispatching, workforce management, and invoicing. - Pave the way for effective communication and collaboration. The Zoho FSM mobile app helps field agents stay connected to the office and enables sharing notes and images. - Manage sizable teams and improve productivity with advanced workforce management. Zoho FSM also has a multi-user environment with unique user profiles. - Digitize back-end operations. Zoho FSM handles asset management, scheduled maintenance, billing, inventory tracking, and generating reports. - Connect with other apps that are key to your business. Zoho FSM integrates with Zoho Books, Zoho CRM, Zoho Invoice, Zoho Inventory, and a host of third-party applications. - Deliver a great customer experience with automated notifications, skilled field agents, detailed service reports, and multiple channels to make payments. - Minimize costs by cutting back on repetitive visits. Increase first-time fix rates with efficient processes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 43 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Zoho FSM is a highly cost-effective and feature-rich field service management solution that offers a pricing model that delivers more value compared to traditional per-user pricing structures. Many field service management solutions charge businesses based on the number of users, leading to higher costs as the team expands. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Availability Management - Barcode/Ticket Scanning - Bid Management - Billing & Invoicing - CRM - Calendar Management - Calendar Sync - Chat/Messaging - Collaboration Tools - Contact Database - Cost Database - Cost Estimating ## Integrations (9 total) - Bigin by Zoho CRM - WhatsApp - Zapier - Zoho Books - Zoho CRM - Zoho Desk - Zoho Flow - Zoho Inventory - Zoho Invoice ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Lawn Care Software](https://www.getapp.co.uk/directory/1427/lawn-care/software) ## Related Categories - [Lawn Care Software](https://www.getapp.co.uk/directory/1427/lawn-care/software) - [Pool Service Software](https://www.getapp.co.uk/directory/1515/pool-service/software) - [Electrical Contractor Software](https://www.getapp.co.uk/directory/1005/electrical-contractor/software) - [Plumbing Software](https://www.getapp.co.uk/directory/987/plumbing/software) - [Handyman Software](https://www.getapp.co.uk/directory/1383/handyman/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5058 reviews) 2. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (411 reviews) 3. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1420 reviews) 4. [Skimmer](https://www.getapp.co.uk/software/113919/skimmer) — 4.9/5 (226 reviews) 5. [BuildOps](https://www.getapp.co.uk/software/131331/buildops) — 4.5/5 (151 reviews) ## Reviews ### "Highly Recommend" — 5.0/5 > **Brandon** | *3 January 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: Zoho is very user friendly. Zoho's help team listens a tries to solve your problems when applicable. > > **Cons**: They did not have their own payment processor and FSM did not have equipment. So far they have not failed to deliver. > > Personally I have used Zoho in a previous company and when we started our company Zoho has been the obvious choice. ----- ### "FSM Review" — 5.0/5 > **Phillip** | *27 April 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, overall a great service for taking leads and converting through to customers and work orders and service appointments. > > **Cons**: Sometimes It can be a bit rigid, I would like more control over how templates are laid out. The bigger software solves a lot of these issues. > > overall it has been pretty good. It has helped me kickstart my business and get leads and jobs done. ----- ### "Lots of options for customizing\!" — 5.0/5 > **Josh** | *13 February 2025* | Security & Investigations | Recommendation rating: 6.0/10 > > **Pros**: The team behind the FSM side of things does an amazing job > > **Cons**: That there is no parts sold inventory with warranty information per customer. > > Great product \& love that its open source ----- ### "FSM & Team Clean Cooperation" — 5.0/5 > **Slav** | *4 December 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Sophisticated digital independence and efficient working > > **Cons**: I'm sorry to mention this, but the fact is that FSM is being built in parallel while we are working at the same time. But that is normal. It was much more noticeable at the beginning. > > The beginning was difficult. We first had to get used to it. It was the beginning of FSM and we switched to it in the high season. It was a bit brisk. Now I can't imagine working without FSM. I see how everything is only getting better and I really enjoy being in contact with competent, responsive and friendly staff. ----- ### "Zoho FSM is quite fine" — 5.0/5 > **Kirk** | *13 February 2025* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: Part of Zoho One ERP, great value and customization. Good and getting better. > > **Cons**: Its only been released about a year, so still relatively young compared to some of the other Zoho softwares. > > Response has been good re support. It pairs niceley with other suite of products. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2070344/zoho-fsm?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2070344/zoho-fsm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data