---
description: Learn how TVox Omnichannel Contact Center can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for TVox Omnichannel Contact Center.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TVox Omnichannel Contact Center Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [TVox Omnichannel Contact Center](/software/2070652/tvox-omnichannel-contact-center)

# TVox Omnichannel Contact Center

Canonical: https://www.getapp.co.uk/software/2070652/tvox-omnichannel-contact-center

> TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Telenia Software

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English, Italian
- **Available Countries**: Italy

## Features

- API
- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Collaboration Tools

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews)
2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
4. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/chasedata) — 4.8/5 (314 reviews)
5. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "A good call center tool" — 5.0/5

> **Ajoke** | *29 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It's interactive nature attracted me to it.
> 
> **Cons**: It doesn't ring out,I have to be on the lookout for it or have my headset on at all times.
> 
> I like the TVox Omnichannel for its interactiveness and the fact that all numbers I need can be stored on the system.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2070652/tvox-omnichannel-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/tvox-omnichannel-contact-center/> |
| en-AE | <https://www.getapp.ae/software/2070652/tvox-omnichannel-contact-center> |
| en-AU | <https://www.getapp.com.au/software/2070652/tvox-omnichannel-contact-center> |
| en-CA | <https://www.getapp.ca/software/2070652/tvox-omnichannel-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/2070652/tvox-omnichannel-contact-center> |
| en-IE | <https://www.getapp.ie/software/2070652/tvox-omnichannel-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/2070652/tvox-omnichannel-contact-center> |
| en-SG | <https://www.getapp.sg/software/2070652/tvox-omnichannel-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/2070652/tvox-omnichannel-contact-center> |

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