---
description: Learn how Regal can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Regal.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Regal Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Mobile Marketing Software](/directory/309/mobile-marketing/software) > [Regal](/software/2070955/regal)

# Regal

Canonical: https://www.getapp.co.uk/software/2070955/regal

> Regal is a cloud-based voice AI agent platform for enterprise contact centers, supporting inbound and outbound interactions across.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Regal

\* Enables continuous contact center coverage with no hold times or missed calls, handling support, sales, and operations interactions autonomously across inbound and outbound channels.
\* Provides a no-code agent builder so contact center and operations teams can design, modify, and deploy voice AI agents without engineering support.
\* Surfaces real-time dashboards and conversation analytics, giving supervisors full visibility into call activity, agent performance, and interaction outcomes.
\* Automates call quality scoring across the entire agent fleet, identifying performance gaps and coaching opportunities without manual review.
\* Supports human-in-the-loop escalation, routing complex or sensitive calls to live agents to maintain service quality where automation is insufficient.
\* Integrates with CRM platforms, telephony systems, and BI tools, allowing call data and outcomes to flow directly into existing business workflows.
\* Covers high-volume use cases in insurance, financial services, healthcare, and home services, with agent configurations adaptable to industry-specific compliance and scripting requirements.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Regal Voice
- **Founded**: 2020

## Commercial Context

- **Pricing Details**: Please contact Regal.ai for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- API
- Agent Interface
- Auto-Dialer
- Business Process Automation
- Calendar Management
- Caller ID
- Campaign Management
- Communication Management
- Content Management
- Conversation Intelligence
- Dashboard
- For Sales Teams/Organizations
- Generative AI
- Lead Generation
- Omnichannel Outreach
- Performance Management
- Personalisation
- Prospecting Tools
- Reporting/Analytics

## Integrations (13 total)

- Braze
- Calendly
- Customer.io
- Google Tag Manager 360
- HubSpot CRM
- Iterable
- Klaviyo
- Kustomer
- Rokt mParticle
- Segment
- Simon
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Mobile Marketing Software](https://www.getapp.co.uk/directory/309/mobile-marketing/software)

## Related Categories

- [Mobile Marketing Software](https://www.getapp.co.uk/directory/309/mobile-marketing/software)
- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)
- [Sales Engagement Platform Software](https://www.getapp.co.uk/directory/2791/sales-engagement-platform/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Conversational Marketing Software](https://www.getapp.co.uk/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Outreach](https://www.getapp.co.uk/software/101901/outreach) — 4.4/5 (311 reviews)
2. [Kixie PowerCall & SMS](https://www.getapp.co.uk/software/104961/kixie) — 4.6/5 (295 reviews)
3. [Lusha](https://www.getapp.co.uk/software/2008867/lusha) — 4.0/5 (398 reviews)
4. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (1005 reviews)
5. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "A dynamic CRM platform with the best customer support in the game." — 5.0/5

> **Shajuan** | *7 March 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Their customer support is always just a click away. every single time I reach out for help or advice their team responds in seconds and every rep is highly educated on the platform.
> 
> **Cons**: Everything I have not like they have improved or changed.
> 
> I have worked with a handful of cost effective CRMs and Regal continuously surpasses expectations.

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### "Regal Game Changer" — 5.0/5

> **Odane** | *7 March 2024* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: One stop shop for all my sales and customer service needs\!
> 
> **Cons**: Not much of a con but they are beta testing their progressive dialer, delayed calls but valuable.
> 
> I actually like the product, I use it every day and would recommend this to everyone who wants an all in one system

-----

### "Good product" — 4.0/5

> **Hunter** | *5 March 2024* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like that our customers pick up the phone more often because our calls are branded
> 
> **Cons**: The reporting is hard to understand and hard to know if it’s accurate
> 
> I like regal and would recommend them to anyone who is searching for this product

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### "Great Technology with simple implementation" — 5.0/5

> **Eric** | *5 March 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The outbound calling branding was our favorite feature. Customers answered the phone already primed to talk to us - which helped our CX experience.
> 
> **Cons**: I can't think of anything that was dissatisfying.
> 
> The implementation was very quick and easy, and we've seen answer rates go up. So, I'm pleased with the product so far.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2070955/regal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/regal/> |
| en-AE | <https://www.getapp.ae/software/2070955/regal> |
| en-AU | <https://www.getapp.com.au/software/2070955/regal> |
| en-CA | <https://www.getapp.ca/software/2070955/regal> |
| en-GB | <https://www.getapp.co.uk/software/2070955/regal> |
| en-IE | <https://www.getapp.ie/software/2070955/regal> |
| en-NZ | <https://www.getapp.co.nz/software/2070955/regal> |
| en-SG | <https://www.getapp.sg/software/2070955/regal> |
| en-ZA | <https://www.getapp.za.com/software/2070955/regal> |

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