--- description: Learn how Endear can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Endear. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Endear Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/3059/sales-tracking/software) > [Endear](/software/2071361/endear) # Endear Canonical: https://www.getapp.co.uk/software/2071361/endear Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2071361/endear?page=2) > Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale. > > Verdict: Rated **4.5/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Endear Unify your customer data and use it to power personalized interactions, optimize outreach, and enhance loyalty through the entire customer journey. Transform customer relationships with a personalized clienteling solution and equip your team with tools to create tailored shopping experiences, deepen customer relationships, and drive repeat business. AI-powered opportunities that identify who to reach out to, when, and what to say Email and SMS campaigns that run themselves while sales soar\! Utilize your customer data to easily personalize every text and email campaign to boost sales and engagement. Built-in SalesChat: Enhance real-time customer interactions meant to drive sales, not support tickets. Offer personalized recommendations directly from your product pages to drive loyalty and sales. Real-time analytics: Track store, team, and campaign performance in real-time. Build custom reports to make smarter business decisions and drive sustained growth. Boost sales: Through targeted communication, personalized product storytelling, and effective live chat, Endear drives sales by creating meaningful customer connections. Enhanced customer engagement: From personalized campaigns to custom lookbooks, Endear elevates customer engagement for a more immersive, unique shopping experience. Customer loyalty: Endear fosters two-way conversations for one-on-one connections that last, letting you provide real-time assistance when it matters most. Efficient team performance: Comprehensive, real-time analytics enable you to optimize performance when and where you need it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 46 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Endear - **Location**: New York, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Argentina, Australia, Canada, Chile, Colombia, France, Mexico, New Zealand, Nicaragua, Peru, Spain, Sweden, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - CRM - Campaign Management - Collaboration Tools - Commenting/Notes - Commission Management - Contact Database - Contact Management - Content Management - Customer Database - Customer History - Customer Segmentation - Customisable Branding - Customisable Reports - Customisable Templates ## Integrations (13 total) - Gorgias - Klaviyo - Kustomer - Lightspeed - Microsoft 365 - Newstore - Shopify - Shopify POS - Shopify Plus - Square Payments - Teamwork Commerce - WhatsApp - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Tracking Software](https://www.getapp.co.uk/directory/3059/sales-tracking/software) ## Related Categories - [Sales Tracking Software](https://www.getapp.co.uk/directory/3059/sales-tracking/software) - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Retail Management Software](https://www.getapp.co.uk/directory/198/retail-management/software) - [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software) - [Sales Enablement Software](https://www.getapp.co.uk/directory/605/sales-enablement/software) ## Alternatives 1. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (964 reviews) 2. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3425 reviews) 3. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6973 reviews) 4. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1781 reviews) 5. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews) ## Reviews ### "Endear review" — 5.0/5 > **Mark** | *20 May 2024* | Retail | Recommendation rating: 8.0/10 > > **Pros**: There is so much information at my fingertips with Endear, I just have to understand how to use it to my advantage. > > **Cons**: Totally new system for me, so it will take time. There is a lag between our operating systems and Endear, which is in the process of being fixed. > > I'm only 3 weeks into using Endear. So far the experience has been great. The support I have received from Endear has been top notch ----- ### "My number One Resource for client contact\!" — 5.0/5 > **Antonella** | *9 May 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Ease of use \& intuitive. I use it on a daily basis\! > > **Cons**: I can't find anything to dislike about Endear. > > Experience using Endear has been positive\! I highly recommend this program\! ----- ### "Easy But not So Easy..." — 3.0/5 > **Elizabeth** | *27 February 2023* | Retail | Recommendation rating: 5.0/10 > > **Pros**: The ease of accessing all my clients promptly. > > **Cons**: Complications on setting up an account as well as setting up out going messages. > > Once time was spent becoming acclimated with the program the ease of usage came. However, I believe it should have been a faster process than what occurred. ----- ### "Been with Endear for a year +" — 4.0/5 > **allyson** | *19 June 2020* | Retail | Recommendation rating: 6.0/10 > > **Pros**: They've been great partners helping me work towards goals within my business. It's easy to use, I was able to get a team of 8 up and running within a week\! Also, the team is super communicative and always gets back to myself, and the rest of the team, very quickly, which is greatly appreciated. > > **Cons**: Data and reporting are a challenge right now, but continue to improve over time. I wish as an admin I had more visibility into my team's day-to-day, for coaching purposes. > > The team has been great to work with, more of a partner than anything else. I use the software a bit differently than intended and they are always willing to talk me through any question or problem, as well as being super receptive to feedback and taking my requests into account. I love the web sales attribution\! ----- ### "Great clientelling tool" — 4.0/5 > **Michelle** | *19 June 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The ability to create and tailor lookbooks is wonderful. Before we would only be able to send in-store photos or screen shots from our wesbite. The lookbooks are such a better, complete presentation and much more professional. Also being able to track outreach success, the conversion period, and last contacted. The filtering process makes seeing who you should contact much easier. > > **Cons**: For our company we have been using our personal emails to communicate before. While this tool is great, it was somewhat confusing to clients to be communicating through various channels and different email addresses or phone numbers. I also had a few instances where a client would give my endear email to their friends and I would not always receive the incoming messages. > > Overall I have been very happy with this tool. Again, the lookbooks are my favorite tool\! I love how it makes clienteling (which can be tedious) an easy task. You can create a template to use for everyone or even insert it and tweak it slightly client by client. It is great having everything from your website easily accessible on the chat. Instead of having to pull up our website find an item and copy \& paste a link, etc - you can stay on the same page and have what you need in a few clicks. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2071361/endear?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2071361/endear) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data