---
description: Learn how Salesforce Customer360 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Salesforce Customer360.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Customer360 Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/308/marketing-automation/software) > [Salesforce Customer360](/software/2071728/salesforce-customer360)

# Salesforce Customer360

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> Salesforce Customer 360 is a suite that encompasses a range of solutions designed to help businesses connect with their customers in a whole new way.
> 
> Verdict: Rated **4.8/5** by 48 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 48 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Customer Journey Mapping
- Data Import/Export
- Data Security
- Financial Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Machine Learning
- Marketing Automation
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics

## Category

- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software)
- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.uk/directory/1397/artificial-intelligence/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Sales Force Automation Software](https://www.getapp.co.uk/directory/338/sales-force-automation/software)

## Alternatives

1. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6035 reviews)
2. [WPS Office](https://www.getapp.co.uk/software/125071/wps-office) — 4.5/5 (1533 reviews)
3. [QuickBooks Online](https://www.getapp.co.uk/software/20428/quickbooks-online-edition) — 4.3/5 (8447 reviews)
4. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1456 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18782 reviews)

## Reviews

### "Fantastic product" — 5.0/5

> **Nedim** | *6 November 2023* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It's a super tool for managing customers and boosting sales. You can keep all your customer info in one place, plus it helps you connect with customers, send them updates, and close deals faster.
> 
> **Cons**: All features are user friendly and easy to operate no issues.
> 
> It's like having a personal business assistant for your sales team. So, if you want to up your sales game, Salesforce Cloud is good to go\!

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### "BEST VALUE CORPORATE CRM" — 5.0/5

> **Speranza** | *2 November 2023* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: It is a CRM, quite complete and professional, easy to understand for anyone and what I liked the most is the tools with which you can help yourself so that you do not forget a task and remind you of them.
> 
> **Cons**: Disadvantages, definitely not customizing or adjusting it according to the tasks that each person performs.
> 
> I liked it a lot and it was easy to learn to manage it according to my needs, to take advantage of them and save me time.

-----

### "Me Salesforce Experience" — 4.0/5

> **Melissa** | *10 November 2023* | Information Services | Recommendation rating: 7.0/10
> 
> **Pros**: I like that once you understand how to use it, it basically falls into place... everything makes sense. You just need to get the hang of it and once you have that its pretty easy to understand.
> 
> **Cons**: The set up..in the beginning. It just didn't make much sense to me but as i mentioned, once you get it, its pretty easy
> 
> My overall experience is quite good. Its well organised and a bit confusing at first but once you got the hang of it its a great way to work with your data and store it. I think depending on what business,  it can be of great use.

-----

### "My experience" — 5.0/5

> **Amanda** | *28 November 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: How one piece of information flows to others \& connects
> 
> **Cons**: Difficult to get comfortable with, but once you are it's amazing.
> 
> This product is a game-changer, offering a unique blend of innovation and functionality. Its sleek design and cutting-edge features make it stand out in a crowded market. Users will appreciate its versatility and user-friendly interface, but there's an air of mystery surrounding its full potential. While some may find its performance impressive, others might feel it falls short of expectations. Overall, it's a curious addition to the realm of consumer goods, leaving users intrigued and eager to explore its capabilities further.

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### "How easy and effective Salesforce is..." — 5.0/5

> **Khim Cate** | *27 October 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and organized. All information that you need can easily be found and has their own place.
> 
> **Cons**: None, so far everything is good. I am extremely satisfied with Salesforce.
> 
> Overall, Salesforce is a great system/tool that is very useful for everyday tracking, ticketing and account management.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2071728/salesforce-customer360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/salesforce-customer360/> |
| en-AE | <https://www.getapp.ae/software/2071728/salesforce-customer360> |
| en-AU | <https://www.getapp.com.au/software/2071728/salesforce-customer360> |
| en-CA | <https://www.getapp.ca/software/2071728/salesforce-customer360> |
| en-GB | <https://www.getapp.co.uk/software/2071728/salesforce-customer360> |
| en-IE | <https://www.getapp.ie/software/2071728/salesforce-customer360> |
| en-NZ | <https://www.getapp.co.nz/software/2071728/salesforce-customer360> |
| en-SG | <https://www.getapp.sg/software/2071728/salesforce-customer360> |
| en-ZA | <https://www.getapp.za.com/software/2071728/salesforce-customer360> |

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