--- description: Learn how AXLR8 Information Request Management can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for AXLR8 Information Request Management. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: AXLR8 Information Request Management Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Governance, Risk and Compliance (GRC)](/directory/251/governance-risk-compliance-grc/software) > [AXLR8 Information Request Management](/software/2072240/irms-for-foirs-and-sars) # AXLR8 Information Request Management Canonical: https://www.getapp.co.uk/software/2072240/irms-for-foirs-and-sars Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2072240/irms-for-foirs-and-sars?page=2) > AXLR8 Information Request Management is a cloud-based solution that seamlessly generates IRs from emails, allowing for efficient processing and tracking. It automatically filters out irrelevant or malicious requests, ensuring that resources are allocated wisely. Requests are classified based on their type, with associated calendar or working day timings. This feature enables accurate tracking and ensures adherence to response timeframes. > > Verdict: Rated **4.6/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 7 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AXLR8 - **Founded**: 1993 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Compliance Management - Governance - Risk Management ## Category - [Governance, Risk and Compliance (GRC)](https://www.getapp.co.uk/directory/251/governance-risk-compliance-grc/software) ## Alternatives 1. 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It is easy to navigate and use and have recently being doing training on the system and feedback is positive about ease of use and navigation from a user perspective. > > **Cons**: Was not happy with the look of the screens originally but this is now not important as it does the job required from an operational point of view. There have been changes made to the look of the system recently and have found it more endearing to the eye\! > > The system work for us and have no problems at all. Once the administration side of things is in your knowledge it can be adapted and changed as necessary for your purpose and any legislative changes. ----- ### "Intuitive and Uncomplicated" — 5.0/5 > **Sue** | *18 July 2023* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: The system reflects the way that the Council handles information governance. Easy to navigate and view the essential screens. Easy to assign tasks and manage contacts to the team. I like the message store so that all emails can be stored. Reports are accessible and can be produced and amended by the team without reverting to the third party. This allows for reports to be accessed for management and the Commissioner's required stats. The company are very supportive and approachable for any issues, new business, changes etc. The ability to publish the details of the request. > > **Cons**: I would like to be able to export all the emails easily. This would assist when doing a review.It would be helpful to have the ability to view the request type on the dashboard and sort accordingly. In a colleague's absence, it would be useful for other team members to be able to view their workload without running a report. > > An uncomplicated and intuitive system which allows the Council to manage their statutory duties in the handling of information requests. ----- ### "AXLR8 Review" — 4.0/5 > **Douglas** | *10 July 2023* | Government Administration | Recommendation rating: 5.0/10 > > **Pros**: Case management, assignment management, stats reporting, email messagestore etc. > > **Cons**: None > > Great i have been using this for over 7 years and never had an issue. ----- ### "Axlr8 Request Management" — 4.0/5 > **Lewis** | *17 July 2023* | Civic & Social Organization | Recommendation rating: 8.0/10 > > **Pros**: Product enables timely registering and workflow allocation to enable you to meet your statutory obligations when dealing with Information Requests relating to a number of access regimes. The systems clock and reminders ensures deadlines can be managed effectively and automated acknowledgement messages to requestors means you can focus on the main activities. > > **Cons**: User interface, whilst practical and easy to navigate it does need some updating in terms of look and feel. In addition, there could be more off the shelf reporting capability rather than having to create your own reports using the reporting tools provided. > > Excellent, it has enabled the management of thousands of requests over the years we have been using it, in an efficient and timely manner. Staff can be trained in how to use it in minutes, and the time saved across the organisation by its use has been invaluable. ----- ### "Excellent product" — 5.0/5 > **Iain** | *18 July 2023* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: We have used Axlr8 for over 10 years and have never had any issues with it and have been involved in the product development during that time. My team administer the process for the whole Council but there are officers in each of the service areas who manage requests for their service, it has been easy to roll it out to all the services and the customer service from Rick and his team has always been top class. > > **Cons**: I've never had have any real issues with the product since we have used it. > > The product has been of great benefit the Council in dealing with the requests we receive in terms of time management and the use of resources to administer the process. It has been a really valuable tool for us. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2072240/irms-for-foirs-and-sars?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2072240/irms-for-foirs-and-sars) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data