---
description: Learn how Banyon Utility Billing can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Banyon Utility Billing.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Banyon Utility Billing Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/1015/utility-billing/software) > [Banyon Utility Billing](/software/2072270/banyon-utility-billing)

# Banyon Utility Billing

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> Banyon Utility Billing is a comprehensive software solution designed for local governments and organizations in need of efficient and accurate billing and meter reading transfer systems.
> 
> Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Banyon Utility Billing

Create detailed customer accounts.
Attach customized services and rates. 
Full billing history, edit bills, adjustment tracking, meter device interfaces (AMR/AMI). 
Direct payments \& online payments.
Email bills, work orders, and thousands of reports.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Banyon Data Systems
- **Location**: Burnsville, US
- **Founded**: 1981

## Commercial Context

- **Starting Price**: US$1,995.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- ACH Payment Processing
- Accounting
- Activity Dashboard
- Approval Workflow
- Automatic Backup
- Billing & Invoicing
- Commenting/Notes
- Customer Management
- Document Management
- Electronic Payments
- Financial Management
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Historical Reporting
- Meter Data Management
- Metered Billing
- Mobile Access
- Non-Metered Billing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Utility Billing Software](https://www.getapp.co.uk/directory/1015/utility-billing/software)

## Alternatives

1. [Submeter Billing](https://www.getapp.co.uk/software/131227/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.getapp.co.uk/software/2035467/heartland-payment-processing) — 4.3/5 (132 reviews)
3. [ExpenseLogic](https://www.getapp.co.uk/software/2078015/expenselogic) — 4.8/5 (31 reviews)
4. [Rural Billing](https://www.getapp.co.uk/software/2049062/rural-billing) — 4.9/5 (58 reviews)
5. [Invoiced](https://www.getapp.co.uk/software/123731/invoiced) — 4.7/5 (149 reviews)

## Reviews

### "User friendly utility billing software." — 5.0/5

> **Elaine** | *19 March 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is great. When we need help with something, it's taken care of that day and they know that our issue is an emergency so they try their best to get it cleared up fast.
> 
> **Cons**: Sometimes the reports are as clear as we would like them to be. But when we call customer support and tell them what we are looking for, they help us create a report that tells our auditors what they need to know in a report custom created for our utility.
> 
> When I started here 9 years ago, there was a different utility billing program that was not user friendly and I was very glad to switch to one that was easier to use. Since I use it daily, the ease of use was a welcomed change.

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### "Great for Medium-sized Utility Business" — 5.0/5

> **Becki** | *20 March 2024* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: My main goal in choosing software was that it NOT be in the cloud. Our service is locally based and has all the functionality we require.
> 
> **Cons**: Being in Microsoft Access, there are some quirks and sporadic issues, but for the most part it's a good software.

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### "Good software, but slow" — 3.0/5

> **Chris** | *19 March 2024* | Government Administration | Recommendation rating: 1.0/10
> 
> **Pros**: Simple and user friendly when it works, great for small municipalities.
> 
> **Cons**: Constant lag, reports take minutes to load.

-----

### "City of Hot Springs Utility Billing Review" — 4.0/5

> **Barb** | *25 March 2024* | Utilities | Recommendation rating: 7.0/10
> 
> **Pros**: Banyon Utility Billing allows for an efficient way of billing and tracking of customer's accounts and usage. It is very easy to transfer and work between the Fund Accounting and Point of Sale Programs
> 
> **Cons**: The delay in some of the processes and getting an execution run time error message and then being booted out of the program. I would like to see a change made so that when bills are being calculated the Point of Sale Program could still be in use by others in the office.
> 
> The overall experience with Utility Billing is good.

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### "Pickstown Review" — 4.0/5

> **Carol** | *19 March 2024* | Government Administration | Recommendation rating: 6.0/10
> 
> **Pros**: Came from a job that didn't have a billing software this was an improvement.
> 
> **Cons**: Sometime the changes seem confusing as to why they are done, but maybe there are reasons that we are not aware of.
> 
> Good.  Most of the support crew is great to work with.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2072270/banyon-utility-billing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/banyon-utility-billing/> |
| en-AE | <https://www.getapp.ae/software/2072270/banyon-utility-billing> |
| en-AU | <https://www.getapp.com.au/software/2072270/banyon-utility-billing> |
| en-CA | <https://www.getapp.ca/software/2072270/banyon-utility-billing> |
| en-GB | <https://www.getapp.co.uk/software/2072270/banyon-utility-billing> |
| en-IE | <https://www.getapp.ie/software/2072270/banyon-utility-billing> |
| en-NZ | <https://www.getapp.co.nz/software/2072270/banyon-utility-billing> |
| en-SG | <https://www.getapp.sg/software/2072270/banyon-utility-billing> |
| en-ZA | <https://www.getapp.za.com/software/2072270/banyon-utility-billing> |
| fr | <https://www.getapp.fr/software/2072270/banyon-utility-billing> |
| fr-BE | <https://fr.getapp.be/software/2072270/banyon-utility-billing> |
| fr-CA | <https://fr.getapp.ca/software/2072270/banyon-utility-billing> |

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