---
description: Learn how Fireflies can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Fireflies.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fireflies Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Fireflies](/software/2073783/fireflies)

# Fireflies

Canonical: https://www.getapp.co.uk/software/2073783/fireflies

Page: 1 / 31\
Next: [Next page](https://www.getapp.co.uk/software/2073783/fireflies?page=2)

> Fireflies.ai is an AI-powered meeting assistant that transcribes, summarizes, and analyzes team conversations across meetings, email, chat, and CRM platforms. The software offers automatic transcription in over one hundred languages with speaker recognition, generates detailed meeting summaries with action items, and provides searchable transcripts with conversation intelligence features including sentiment analysis and topic tracking.
> 
> Verdict: Rated **4.9/5** by 735 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Fireflies

Transcribes, summarizes, and analyzes meetings across video calls, phone calls, and in-person conversations, creating a searchable knowledge base for teams&#10;Automates task management and workflow processes by integrating with CRM, project management, and collaboration tools&#10;Offers real-time suggestions, coaching, and answers during meetings to support decision-making and engagement&#10;Provides advanced conversation intelligence with speaker recognition, sentiment analysis, and topic tracking for deeper insights&#10;Ensures enterprise-grade security and privacy with compliance to SOC Two, GDPR, and HIPAA standards, along with private data storage and full data ownership

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 735 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fireflies

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Action Item Tracking
- Automatic Transcription
- Autonomous Task Execution
- CRM
- Call Recording
- Call Transcription
- Collaboration Tools
- Conferencing
- Dashboard
- Decision Support Systems
- Meeting Notes
- Real-Time Language Translation
- Recording
- Sentiment Analysis
- Speech Recognition
- Third-Party Integrations
- Transcript Search & Annotation

## Integrations (7 total)

- Claude
- Google Calendar
- Google Drive
- Google Meet
- Microsoft Teams
- Notion
- Zoom Workplace

## Category

- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Conversation Intelligence](https://www.getapp.co.uk/directory/3884/conversation-intelligence/software)
- [AI Meeting Assistants](https://www.getapp.co.uk/directory/5355/ai-meeting-assistants/software)

## Alternatives

1. [Dialpad](https://www.getapp.co.uk/software/103849/dialpad-sell) — 4.2/5 (570 reviews)
2. [Gong.io](https://www.getapp.co.uk/software/115403/gong-io) — 4.8/5 (561 reviews)
3. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (885 reviews)
4. [Outreach](https://www.getapp.co.uk/software/101901/outreach) — 4.4/5 (311 reviews)
5. [Apollo.io](https://www.getapp.co.uk/software/122751/apollo-io) — 4.5/5 (398 reviews)

## Reviews

### "A Reliable and Time-Saving AI Tool That Makes Meetings More Organized and Efficient" — 5.0/5

> **muhammad aqeef rusydan** | *13 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Fireflies is how effortless it makes capturing and organizing meeting information. It automatically records and transcribes conversations with impressive accuracy, which saves a lot of time compared to taking manual notes. I also appreciate how it highlights key points, action items, and important moments, making it easy to review meetings without having to replay everything. The search function is very helpful because I can quickly find specific topics or decisions across multiple meetings. Another thing I enjoy is the seamless integration with tools like Zoom, Google Meet, and Slack, which fits naturally into my workflow. Overall, it feels like having a smart assistant that ensures nothing important is missed while improving productivity and collaboration.
> 
> **Cons**: One thing I liked a bit less about Fireflies is that sometimes the transcription can miss or slightly misinterpret certain words, especially when there are strong accents, background noise, or multiple people talking at once. It’s usually still very usable, but I occasionally need to make small edits for clarity. Also, for longer meetings, the amount of information can feel a bit overwhelming at first, so it takes a little time to get used to navigating the summaries and highlights efficiently. Lastly, while the integrations are great, setting everything up perfectly across different tools can take a bit of initial effort. That said, these are fairly minor and don’t take away much from the overall experience.
> 
> Overall, my experience with Fireflies has been very positive. It has made meetings much easier to manage by automatically recording, transcribing, and organizing everything in one place. I no longer have to worry about missing important details or trying to multitask between listening and taking notes. The summaries and action items are especially helpful for quickly reviewing what was discussed and staying on track afterward.&#10;&#10;It also improves collaboration since I can easily share meeting notes with teammates, and everyone stays aligned without needing long follow-ups. The interface is quite user-friendly, and once everything is set up, it runs smoothly in the background without much effort. While there are small areas that could be improved, overall it feels like a reliable and practical tool that genuinely boosts productivity and saves time.

-----

### "Best meeting notetaker I've used" — 5.0/5

> **Daniel** | *16 March 2026* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: It shows up, takes smart notes, and drops them straight into Notion — structured, searchable, ready to use. No copy-pasting, no transcript archaeology. My client call notes live exactly where my work does, without me lifting a finger. The speaker identification is easy to correct when it gets confused, and honestly I've been impressed by how well it handles accents and dodgy audio connections. It seems to get the context rather than just raw sound quality, which matters when half your calls are international.
> 
> **Cons**: The summaries occasionally flatten nuanced conversations — worth a quick scan before you share anything. And the integrations that make it genuinely useful are on the paid tier.
> 
> I was sceptical at first, tried several competitors and the tools that are bundled free with Google Meet, Zoom, and Team, but stuck with Fireflies.ai for the quality. It's less a notetaking app and more a quiet operational layer that lets me actually be present in a meeting rather than documenting it. If you live in Notion and Google Workspace and run a lot of calls, it earns its keep.

-----

### "Not very reliable" — 1.0/5

> **Adam** | *31 October 2022* | Financial Services | Recommendation rating: 5.0/10
> 
> **Pros**: The idea of the software is great and makes a lot of sense.
> 
> **Cons**: There are too many bugs in the software for it to make sense for us to implement this on a larger scale right now.  I believe that the software can be much better in due time and I am excited to see what they come up with to fix many of the bugs and issues.

-----

### "Game changer" — 5.0/5

> **Joanna** | *23 May 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: This is a game changer for me. Now I can focus on my meeting without struggling to take scrappy notes that I can’t even read. The recording quality is incredible, I’ve had meetings where the person I’m talking to is extremely quiet and there’s a lot of background noise but it still picks up the conversation we’re having. The notes are comprehensive and the action points it provides are helpful
> 
> **Cons**: Sometimes the names are wrong/misspelled or it mixes up the speaker but I’d say the accuracy is at least 95%. Would be great if you could provide a correction and it would remember that for all meetings going forward
> 
> Fantastic experience overall . I’ve tried similar apps before and none of them even came close to Fireflies

-----

### "Fireflies.ai is a value score of 1000" — 5.0/5

> **Timothy** | *19 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent ease of use score. The way it organizes the transcripts and the speed it does so is excellent. When I upload a video capture of a webinar it is really fast and the transcript allows me to capture and replay with ease.
> 
> **Cons**: Integration with Zapier and Monday.com is not easy enough. I have tried a couple of times to have the tasks from the meeting move to Monday.com and the  way it works via Zapier is a serious fail.
> 
> Fantastic. It is a value score of 1000 and the ease of use when I want a webinar transcript created or how it does my client or other meetings summary and other forms of output are perfect. Also the ability to find snippets of a conversation i need a replay of are super simple and ease my workload immediately.

-----

Page: 1 / 31\
Next: [Next page](https://www.getapp.co.uk/software/2073783/fireflies?page=2)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2073783/fireflies)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/fireflies/> |
| en-AE | <https://www.getapp.ae/software/2073783/fireflies> |
| en-AU | <https://www.getapp.com.au/software/2073783/fireflies> |
| en-CA | <https://www.getapp.ca/software/2073783/fireflies> |
| en-GB | <https://www.getapp.co.uk/software/2073783/fireflies> |
| en-IE | <https://www.getapp.ie/software/2073783/fireflies> |
| en-NZ | <https://www.getapp.co.nz/software/2073783/fireflies> |
| en-SG | <https://www.getapp.sg/software/2073783/fireflies> |
| en-ZA | <https://www.getapp.za.com/software/2073783/fireflies> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"Fireflies","description":"Fireflies.ai is an AI-powered meeting assistant and conversation intelligence platform that automates the capture, transcription, analysis and management of business communications across meetings, email, chat and CRM systems. The software creates a searchable repository of organizational conversations and tasks to support knowledge management. The platform extends beyond basic note-taking to include workflow automation and insight generation tailored to diverse industry use cases such as sales, recruiting, marketing, research, engineering, venture capital, healthcare, media and real estate. The solution is adopted by more than a million companies as an enterprise offering for streamlined communication workflows.\nThe platform delivers high-accuracy transcription in multiple languages with automatic language detection and speaker recognition to differentiate participants. Audio and video sources are captured through an AI note-taker bot that can join scheduled meetings, a browser extension for real-time transcription, mobile and desktop applications, dialer integrations and direct processing of common audio and video files. AI-driven summaries combine overviews, bullet-point notes, action items and customizable formats. Live Assist provides real-time coaching and meeting insights while the query function enables retrieval of past discussion details with precise timestamp references. More than two hundred AI skills extract key details, generate follow-up messages, evaluate candidates and derive specialized insights. Conversation intelligence features track speaker talk time, apply AI filters, perform sentiment analysis and monitor discussion topics. A unified workspace supports task and contact management, summary expansion, meeting downloads, audio snippet creation, channel organization, user groups, comments and bookmarks.\nThe solution integrates with a broad ecosystem of business applications including customer relationship management systems, project management platforms, applicant tracking tools and team collaboration channels. Connections to video conferencing services, dialers, audio recording tools and storage solutions facilitate seamless data flow. The Fireflies MCP Server enables one-click transfer of meeting insights into external AI tools and an application programming interface is available to automate audio processing and embed functionality into custom workflows.\nEnterprise-grade security protocols are implemented in alignment with SOC Two Type Two certification, GDPR standards and HIPAA requirements to protect data privacy. A zero data retention policy prevents use of customer content for AI training or external purposes. Private storage options provide dedicated infrastructure under customer control and terms of service grant full ownership of data. Administrative controls enable centralized account management and role-based permissions while multi-device synchronization ensures consistent access across desktop, mobile and web environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4bf15687-7bb7-4ce1-b867-47298fa2e06b.png","url":"https://www.getapp.co.uk/software/2073783/fireflies","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2073783/fireflies#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":735,"ratingValue":4.9},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/935/call-recording/software","@type":"ListItem"},{"name":"Fireflies","position":3,"item":"/software/2073783/fireflies","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/software/2073783/fireflies#breadcrumblist"}]}
</script>
