--- description: Learn how VISITOUR can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for VISITOUR. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: VISITOUR Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/233/scheduling/software) > [VISITOUR](/software/2074000/fls-visitour-1) # VISITOUR Canonical: https://www.getapp.co.uk/software/2074000/fls-visitour-1 Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2074000/fls-visitour-1?page=2) > VISITOUR is a dynamic field service scheduling, route optimisation, and mobile workforce management solution. Algorithm and AI-backed optimisation enables digital transformation to achieve high levels of field operative productivity and customer engagement. > > Verdict: Rated **5.0/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of VISITOUR • Cost-optimised, instant-response scheduling and dynamic route planning. • Intelligent predictions for appointment durations and arrival times. • Prioritisation of service orders and optimised rescheduling in case of emergencies, in real time. • Transparent processes through seamless CRM/ERP integration. • Consideration of all restrictions including employee skills and experience, and automated allocation of relevant orders. • Geocoding, time-of-day speed profiles, and real-time traffic incident data for maximum optimisation. • Up to 50% lower dispatching expenses and significant reduction in miles driven and CO2. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 9 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Solvares Group - **Founded**: 1992 ## Commercial Context - **Starting Price**: £1.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Tracking - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Chat/Messaging - Checklists - Client Portal - Customer History - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export ## Integrations (10 total) - Aareon - Askporter - Dynamics 365 - IBM Maximo Application Suite - MRI Property Management - Omfax - SAP BW/4HANA - Waylay IO - Webfleet - Zinier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Scheduling Software](https://www.getapp.co.uk/directory/233/scheduling/software) ## Related Categories - [Scheduling Software](https://www.getapp.co.uk/directory/233/scheduling/software) - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) - [Service Dispatch Software](https://www.getapp.co.uk/directory/520/service-dispatch/software) - [Route Planning Software](https://www.getapp.co.uk/directory/1363/route-planning/software) - [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5203 reviews) 2. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1456 reviews) 3. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (445 reviews) 4. [Housecall Pro](https://www.getapp.co.uk/software/101089/housecall-pro) — 4.7/5 (2739 reviews) 5. [BuildOps](https://www.getapp.co.uk/software/131331/buildops) — 4.4/5 (177 reviews) ## Reviews ### "A logistics tool and organisation that does what it says it can\!" — 5.0/5 > **Darren** | *16 March 2018* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: FLS are one of the few companies that delivers exactly what they say and what the product can do. FLS has been a fantastic addition to our business and has delivered real value. The FLS team were engaged throughout and continues to be as we further develop the proposition together, making the experience a partnership and providing great customer engagement and understanding. > > More appointments per adviser, reduced mileage, transparent data. ----- ### "First Class Product" — 5.0/5 > **Alan** | *2 September 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: Ability to be able to appointment book makes it easier for colleagues to advise customers when technicians can attend. Optimisation helps to quickly schedule jobs if needed and is a great support for a planner when ensuring routes make sense. > > **Cons**: There are a lot of settings and a small tweak can have a significant impact. > > The implementation of FLS into our business has helped to improve technician productivity and also free up time spent on manual planning processes. We have been able to invest this time saved into improved customer service. The FLS team have been very helpful and knowledgeable about scheduling and can propose numerous methods to help simplify and improve our planning processes. ----- ### "Best-in-class" — 5.0/5 > **Pete** | *22 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The platform is robust, scalable, and clearly designed with operational realities in mind. It supports better decision-making, improves workforce utilisation, and enables teams to respond more effectively to demand and exceptions. Over time, the solution has proven to be stable and dependable, which builds confidence across both operational and management teams. What we like most and have seen Visitour do is: - Best-in-class scheduling and route optimisation - Handles complex constraints well - Optimises at scale across large, dispersed, multi-skilled operations - Balances efficiency, SLAs, and customer experience intelligently - Dynamically adapts to changes, exceptions, and real-time disruption - Enables 'right first time' planning; minimises constant rework - Maximises workforce utilisation - Reduces travel time and wasted effort significantly In addition, the Solvares/FLS team bring deep domain expertise and a professional, collaborative approach. Their understanding of field service challenges is evident in both the product and the support provided. Overall, Visitour has been a key enabler in improving planning accuracy, operational efficiency, and customer outcomes, and I would highly recommend it to organisations looking for a mature and capable FSM solution. > > **Cons**: Very few real downsides. As with any powerful and configurable FSM solution, there is an initial learning curve, but this is expected given the depth and capability of the platform. The solution is feature‑rich, which means it benefits from proper onboarding and change management to realise its full value. > > My overall experience with FLS / Solvares Visitour has been extremely positive. It is a powerful and reliable FSM solution that genuinely delivers value in real-world operations. The scheduling and route optimisation capabilities are particularly strong, helping to balance efficiency with service quality, even in complex and constantly changing environments. ----- ### "Change to Scheduling" — 5.0/5 > **Alex** | *9 July 2024* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: The ability to review the health and safety of our field team by reviewing they have started work, arrived on site and completed work. The data we get from the feed from FLS ensures we can work to KPI's and know more about our business. > > **Cons**: Limitations in some of the data extracts ----- ### "FLS VisiTour - Boosting efficiency and simplifying complex planning" — 5.0/5 > **Ste** | *8 July 2024* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: Saves time scheduling work. Optimizes routes automatically removing the headache of trying to eyeball which route is best for the right engineer. Staff spend more time in front of equipment and less time on the road, making them and the customer happier. Using VisiTour gives us a consistent service for our customers, ensuring all jobs are taken into consideration at the same time, rather than just one job at a time. > > **Cons**: There's a learning curve to using the system. The system itself is intuitive, getting the most out of some of the advanced features require careful thought and consideration. A small change in one setting could have a powerful impact for all users. We found it important to set up different roles for users to limit who can make changes to core system settings. > > FLS VisiTour has been a game change for our field service operations. Scheduling is now much quicker, saving us time in both the back office and in the field. Optimized routes have helped to reduce potential mileage, saving time and cost. This time can instead be spent with customers instead of on the road. We're able to offer our customers a faster and more reliable service. Highly recommend\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/2074000/fls-visitour-1?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2074000/fls-visitour-1) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data