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Zenith CRM

Name: Zenith CRM
Rating: 5.0 (4 reviews)

Zenith CRM

5.0 (4)

Write a Review!

CRM, Auto Call, AI Dialer, Call Center Software.

About Zenith CRM

Z-CRM revolutionizes customer relations with an AI-driven, cloud CRM and all-in-one call center solution. Elevate efficiency with smart dialers, automate communications across channels, and customize to fit your business. Experience secure, scalable growth with intelligent lead management, analytics, and seamless integration that embodies your brand. Say hello to 24/7 productivity with Z-CRM.

Pricing starting from:

Not provided by vendor Show more details

Free Version
Free Trial
Subscription

Key benefits of Zenith CRM

- Fully Scalable and Customizable CRM
- AI Automation for Auto Call, Sms, Voicemail, Email etc...
- Complete Cloud Based, Secure and Highly Reliable Call
Center Software
-Smart Call Routing (Eleminating traditional IVR)
- Smart Dialer Algorithm to Increase Sales
- Advanced AI Quick Summary of Each Call and Detailed Analytics
- Lead Management with Intelligent Prioritization
-Automation for Repetitive Work
-ZCRM can be completely customized to represent your company's branding

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premise

Countries available

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor Show more details

Free Version
Free Trial
Subscription

Images

View 9 more

Features

Total features of Zenith CRM: 185

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Escalation
Alerts/Notifications
Appointment Management

Appointment Scheduling
Assignment Management
Audience Targeting
Audio Capture
Auto-Dialer
Automated Scheduling
Automatic Call Distribution
Automatic Transcription

Billing & Invoicing
Blended Call Centre
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Centre Management
Call Disposition

Call List Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scoring
Call Scripting

Call Tracking
Call Tracking Metrics
Call Transcription
Call Transfer
Call Whispering
Callback Scheduling
Caller ID
Campaign Analytics

Campaign Management
Categorisation/Grouping
Charting
Chat/Messaging
Client Management
Client Portal
Client/Property Matching
Collaboration Tools

Commenting/Notes
Commission Management
Communication Management
Compliance Management
Computer Telephony Integration
Contact Database
Contact Management
Conversion Tracking

Customer Database
Customer Experience Management
Customer Journey Mapping
Customer Service Analytics
Customisable Branding
Customisable Reports
Customisable Templates
Customizable Fields

Data Import/Export
Data Security
Data Synchronisation
Deal Management
Document Management
Document Storage
Drag & Drop
Electronic Signature

Email Alerts
Email Management
Email Marketing
Email Templates
Email Tracking
Event Triggered Actions
Expense Tracking
File Sharing

Financial Management
For Financial Institutions
For Healthcare
For Insurance Industry
For Real Estate
For Sales Teams/Organizations
Forecasting
Forms Management

Gamification
Goal Setting/Tracking
HIPAA Compliant
IVR
Inbound Call Centre
Insurance Management
Interaction Tracking
Internal Chat Integration

Kanban Board
Keyword Tracking
Language Detection
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing

Lead Qualification
Lead Scoring
Lead Segmentation
Leaderboards
Live Chat
Manual Dialer
Marketing Automation
Medical History Records

Mobile Access
Mobile App
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-Location

Natural Language Processing
Omnichannel Communications
Opportunity Management
Outbound Call Centre
Patient Communications
Patient Management
Performance Management
Performance Metrics

Physician Management
Pipeline Management
Predictive Analytics
Predictive Dialer
Prioritisation
Process/Workflow Automation
Product Catalogue
Progressive Dialer

Property Database
Prospecting Tools
Quality Assurance
Queue Management
Quotes/Estimates
ROI Tracking
Real-Time Analytics
Real-Time Data

Real-Time Monitoring
Real-Time Reporting
Records Management
Referral Tracking
Relationship Tracking
Reminders
Reporting & Statistics
Reporting/Analytics

Request Assignment
Revenue Management
Role-Based Permissions
Sales Activity Management
Sales Forecasting
Sales Pipeline Management
Sales Reports
Sales Trend Analysis

Scheduling
Search/Filter
Segmentation
Self Service Portal
Self-Service Search
Sentiment Analysis
Single Sign On
Social Media Integration

Softphone Software
Source Tracking
Speech-to-Text Analysis
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Team Assignments

Template Management
Territory Management
Third-Party Integrations
Transfers/Routing
Visual Analytics
Voice Mail
Web Forms
Web-based Deployment

Workflow Management

Alternatives

Bigin by Zoho CRM

4.7

#1 Alternative to Zenith CRM

From lead generation to closing deals, track and manage sales effectively with Bigin! With multiple pipeline...

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HubSpot CRM

4.5

#2 Alternative to Zenith CRM

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing...

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Salesforce Sales Cloud

4.4

#3 Alternative to Zenith CRM

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The...

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Zoho CRM

4.3

#4 Alternative to Zenith CRM

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See alternatives

Overall rating

5 /5

(4)

Value for Money

5/5

Features

5/5

Ease of Use

5/5

Customer Support

5/5

100%

recommended this app

Learn more about Zenith CRM

Sort by

4 Reviews for UK Users

Kerem

Overall rating

Industry: Information Technology & Services
Company size: 2–10 Employees
Used Daily for 1+ year
Review Source Show more details

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Comprehensive CRM with intuitive design

Reviewed on 07/03/2024

I have been using their CRM feature for over a year now and it definitely boosted my sales.

Pros

Ease of use. It streamlined my client management process which in return increased my sales.

Cons

So far, no issues on my end so no complaints

Ana

Overall rating

Industry: Financial Services
Company size: 11–50 Employees
Used Daily for 1+ year
Review Source Show more details

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Zenith Crm Review

Reviewed on 10/03/2024

Over all so good. i increased sales and doing more job with less people. definitely worthed and...

Over all so good. i increased sales and doing more job with less people. definitely worthed and recomended.

Pros

Everything is ai based automation. super easy to use after you learn how to set up and they are helping every step. increased my team efficiency and boosted my sales about 40% with reaching more people.