---
description: Learn how msg91 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for msg91.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: msg91 Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [msg91](/software/2074194/msg91)

# msg91

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> MSG91 is a cloud communications platform that offers a diverse range of services to facilitate streamlined communication. With MSG91, users gain access to a suite of channel APIs, including SMS, email, WhatsApp, voice, authentication, and more, allowing for multi-channel communication. The platform also provides serverless tools and fully programmable solutions such as Hello, Campaign, Segmento, SendOTP, ShortURL, and KnowledgeBase, offering ready-to-use capabilities.
> 
> Verdict: Rated **4.7/5** by 42 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 42 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Walkover Web Solutions
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$65.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: http://msg91.com/sms-pricing/
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- 2-Way Messaging
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audio/Video Conferencing
- Automated Responses
- Automated Routing
- Call List Management
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Chat Transcript
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management

## Integrations (15 total)

- Auth0
- CleverTap
- Firebase
- Freshdesk Omni
- Google Sheets
- HubSpot CRM
- LeadSquared
- Pabbly Connect
- PrestaShop
- Segment
- Shopify
- Vtiger CRM
- WHMCS
- Zapier
- Zoho Flow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [SMS Marketing Software](https://www.getapp.co.uk/directory/1291/sms-marketing/software)
- [Cloud Communication Platform](https://www.getapp.co.uk/directory/1631/cloud-communication-platform/software)

## Alternatives

1. [Wildix](https://www.getapp.co.uk/software/2045027/wildix) — 4.7/5 (209 reviews)
2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17497 reviews)
3. [Twilio](https://www.getapp.co.uk/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews)
4. [Telnyx Suite](https://www.getapp.co.uk/software/116979/telnyx) — 4.8/5 (195 reviews)
5. [Zoom Workplace](https://www.getapp.co.uk/software/111633/zoom) — 4.6/5 (14532 reviews)

## Reviews

### "Awesome Software Ever" — 5.0/5

> **Akshay** | *16 April 2020* | Writing & Editing | Recommendation rating: 10.0/10
> 
> **Pros**: Best part is the custom msg I'd and i can send from mobile as well as desktop also. I can also save templates that is really great.
> 
> **Cons**: Nothing this software is the best ever. Nothing least

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### "Quick response and customer" — 5.0/5

> **Sudheer Kumar** | *1 April 2020* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: Good service
Quick support through mail and phone call
> 
> **Cons**: Not really, I haven’t find any as per my usage of the service
> 
> We use it for otp verifications and app updates through MSG91

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### "Wonderful products" — 4.0/5

> **Dhanshree** | *25 February 2021* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: It was easy to use and it takes a very lesser time to work
> 
> **Cons**: I didn't find anything wrong about this.

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### "Feedback Of MSG91" — 5.0/5

> **shamnas** | *1 April 2020* | Sports | Recommendation rating: 8.0/10
> 
> **Pros**: Reports area is good, we feel its very helpful to us.
> 
> **Cons**: We faced Delivery issues several times like, delivery delayed, multiple msgs to single number etc
> 
> not bad

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### "Everything good except dashboard" — 4.0/5

> **Tanmay** | *1 April 2020* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use of api for sending message and also the number of options of sending message. I also like that they support startups by giving them free credits.
> 
> **Cons**: I don't like the dashboard of msg91. Also sometimes the message delivery is very slow. Manier times it took almost a minute to receive a message.
> 
> My business problem that msg91 solves is sending out transaction messages. My app have a Transaction management system where tokens (equivalent of cash) is transferred between users. They should go t notified if any transaction occurs.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2074194/msg91)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/msg91/> |
| en-AE | <https://www.getapp.ae/software/2074194/msg91> |
| en-AU | <https://www.getapp.com.au/software/2074194/msg91> |
| en-CA | <https://www.getapp.ca/software/2074194/msg91> |
| en-GB | <https://www.getapp.co.uk/software/2074194/msg91> |
| en-IE | <https://www.getapp.ie/software/2074194/msg91> |
| en-NZ | <https://www.getapp.co.nz/software/2074194/msg91> |
| en-SG | <https://www.getapp.sg/software/2074194/msg91> |
| en-ZA | <https://www.getapp.za.com/software/2074194/msg91> |

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