---
description: Learn how SurveySensum can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for SurveySensum.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveySensum Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/889/market-research/software) > [SurveySensum](/software/2074377/surveysensum)

# SurveySensum

Canonical: https://www.getapp.co.uk/software/2074377/surveysensum

> SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurveySensum

\- AI-enabled platform provides real-time customer feedback through surveys to boost sales and retention

- Offers NPS, CSAT, CES surveys to map customer journey and uncover insights

- Easy to use interface allows launching surveys in 30 minutes without extensive training

- CX experts analyze feedback and provide recommendations to improve customer satisfaction

- Robust data security with encryption, access controls, and backups ensures feedback data protection

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurveySensum
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$3,600.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: No credit card required  |  No time limit on Free Plan
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Anguilla, Antigua & Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda, Bhutan, British Virgin Islands, Brunei, Cambodia, Cayman Islands, China, Costa Rica, Cuba and 61 more

## Features

- Customer Experience Management
- Customisable Templates
- Data Analysis Tools
- Data Import/Export
- Data Security
- Mobile Survey
- Multi-Channel Distribution
- Offline Response Collection
- Question Library
- Randomisation
- Reporting/Analytics
- Response Quotas
- Response Validation
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customisation

## Integrations (3 total)

- Intercom
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Market Research Software](https://www.getapp.co.uk/directory/889/market-research/software)

## Related Categories

- [Market Research Software](https://www.getapp.co.uk/directory/889/market-research/software)
- [Survey Software](https://www.getapp.co.uk/directory/234/survey/software)
- [Customer Success Software](https://www.getapp.co.uk/directory/959/customer-success/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)

## Alternatives

1. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (945 reviews)
2. [Qualaroo](https://www.getapp.co.uk/software/101535/qualaroo) — 4.7/5 (20 reviews)
3. [Alchemer](https://www.getapp.co.uk/software/9664/alchemer) — 4.5/5 (319 reviews)
4. [Hotjar](https://www.getapp.co.uk/software/101789/hotjar) — 4.6/5 (539 reviews)
5. [Survicate](https://www.getapp.co.uk/software/101401/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Great product\!" — 5.0/5

> **Deepanshu** | *20 June 2020* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: - Custom dashboards
- Real-time insights
> 
> **Cons**: Integration needs customer support help, however, support team is very helpful.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2074377/surveysensum)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/surveysensum/> |
| en-AE | <https://www.getapp.ae/software/2074377/surveysensum> |
| en-AU | <https://www.getapp.com.au/software/2074377/surveysensum> |
| en-CA | <https://www.getapp.ca/software/2074377/surveysensum> |
| en-GB | <https://www.getapp.co.uk/software/2074377/surveysensum> |
| en-IE | <https://www.getapp.ie/software/2074377/surveysensum> |
| en-NZ | <https://www.getapp.co.nz/software/2074377/surveysensum> |
| en-SG | <https://www.getapp.sg/software/2074377/surveysensum> |
| en-ZA | <https://www.getapp.za.com/software/2074377/surveysensum> |

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