NightsBridge
About NightsBridge
NightsBridge is an all-in-one property management solution for accommodation businesses of all types and sizes. The cloud-based system includes a front desk booking system, direct booking engine, channel management, mobile app, payment solutions, PMS integration, and more.
Key features include dynamic rate management tools, special offers and promo codes, and a responsive booking engine that drives direct bookings to save on commission fees. NightsBridge connects to several local and global distribution channels so properties can easily manage availability and rates across multiple sites.
The system also includes online guest registration, check-in, and check-out to streamline operations. Intuitive design and one-click updates save time and effort. NightsBridge aims to provide software and support so accommodation providers can effectively manage bookings, communicate with guests, and grow their business.
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Reviews
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- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thrilled To Use Nightsbridge
Reviewed on 15/05/2023
Pros
EXCELLENT customer care, always friendly, helpful staff on call to assist when needed. I love th call back feature which is a plus. I have enjoyed Nightsbridge and there gatherings, where we learn so much and its always well organised. I am a very happy customer
Cons
I would like a option to capture or for Guests to upload a photo of their ID with the bookings and to have an arrival time slot that has to be filled in on booking as mandatory for the booking to be createdIf a room is changed to another room i think it should keep its settings ie: bed & breakfast might change to manual rates or something else it gets confusing
Response from NightsBridge
Hi Zen
We appreciate your review and are so happy to hear that you are enjoying using NightsBridge and have attended some of our workshops. We love sharing our knowledge with our properties!
Thank you for the feedback on the features you'd like to see -- this is always valuable for our Development Team.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NightsBridge is a unmissable tool in my business
Reviewed on 12/05/2023
Wonderful tool, which I cant do business without.
Wonderful tool, which I cant do business without.
Pros
NightsBridge helps me to prevent double bookings, and pull all my platforms through on my calendar. Cant do business without NightsBridge. Support will always be there.
Cons
I cant comment anything on this topic. No cons from my side.
Response from NightsBridge
HI Ezelle
Thank you for your review. We love that our software is able to support and complement your business so well - that's what we're all about!
We're bringing out more exciting features for you to enjoy soon, and look forward to seeing your feedback.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
NightsBridge for apartments
Reviewed on 08/06/2022
Low cost for small establishment is fine.
Bigger size establishments would need a better system
Low cost for small establishment is fine.
Bigger size establishments would need a better system
Pros
Ease of use, none complicated. Connects to most local agents in South Africa
Cons
Restriction on reporting
Cannot connect multiple rate codes to agents
Very low security for users
Alternatives Considered
SiteMinderReasons for Switching to NightsBridge
We use both NightsBridge and SiteMinder. SiteMinder is our main channel manager NightsBridge is only used for smaller establishmentsResponse from NightsBridge
Hi Gina
We're glad to hear that you're finding NightsBridge easy to use, and enjoying the large number of local connections we have.
We'd suggest looking at the user logins on your account, where you can set different security levels for different users. We appreciate your feedback about the reports and rate codes - we're always looking at ways to improve our offering!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient booking system for small or big businesses
Reviewed on 18/04/2023
Pros
Ease of use and support always available should one struggle with a certain feature. When used properly double bookings wont occur.
Cons
When looking at the "booking summary", the total earned for a booking is shown. Feature does not show amount actually received by the establishment, less the commission taken by a certain web portal
Response from NightsBridge
Hi Charmaine
Thank you for your review. We are glad to hear that NightsBridge helps you eliminate double bookings - we know those are a nightmare.
We're upgrading the Booking Details page at the moment, so we appreciate your feedback regarding what information you would like to see displayed there.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Nightsbridge
Reviewed on 23/04/2023
Good
Good
Pros
User friendly, helpful staff. Quick to use.
Cons
A bit expensive for a small establishment
Response from NightsBridge
Hi Daniela
Thank you for the great feedback on our system and helpful staff -- our support is continuously highlighted as a value-add that you can't put a price tag on. Regarding our monthly, flat fee pricing plans, we strive to offer world-class features at a home-grown price. If you look at other property management systems you'll find that they usually charge a base fee and then you get charged to add on extras as you need them.
In contrast, NightsBridge offers a simple, all-in-one solution combining a front-desk booking system, property management system, channel manager (linking to unlimited channels), phone application and direct booking engine in a package deal. On top of that, we include training, local support and automated online payments as a bonus. We don't charge setup fees or commissions on any of your bookings. And we don't tie you into contracts -- we are partners while it works for you.
We hope that helps to explain some of the ways in which we help you to do better business online.
NightsBridge FAQs
Below are some frequently asked questions for NightsBridge.Q. What type of pricing plans does NightsBridge offer?
NightsBridge offers the following pricing plans:
- Starting from: ZAR 535.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of NightsBridge?
NightsBridge has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NightsBridge support?
NightsBridge supports the following languages:
English
Q. Does NightsBridge support mobile devices?
NightsBridge supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NightsBridge integrate with?
NightsBridge integrates with the following applications:
Activ360, Benson, Guest Manager Property Management, HOPE, Keystone, Nebula, Odyssey, Phoenix, Plane, ResRequest, Semper, Smart Hotel, TallOrder, Xero, protel PMS
Q. What level of support does NightsBridge offer?
NightsBridge offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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